Need more choices for food

Nice properry great location 15 minute walk from all great restaurants. Rooms are dated. Not bad just dated.

Staff were reasonably helpful. Hotel is in dire need of a renovation - this is not a 5 star hotel, a 3 star at best. Rooms are dated and often grubby. The room we originally booked upon entering we found to be unclean (not hoovered, grubby walls and dirty sheets) the second room we were offered was exactly the same and it was only after the third room we saw was recleaned, we were happy to stay. Rooms also lacked a number of amenities including a toilet brush. Overall we were disappointed with the hotel which is in major need of a refurbishment and a significant improvement in housecleaning.

This hotel is not only a great location to stay at, but the staff is amazing! From the people at the front desk (who will help you with anything from places to visit, explore, where to eat and get reservations, and share the history of the area) to the bellmen (on our first night one walked us to a recommended restaurant so we wouldn't get lost) to the cleaning crew (everything was spotless). No matter who the employee was, everyone was smiling and friendly, and seemed to truly want to help me have the experience of a lifetime at all their winter holiday celebrations. Say Happy St Nicholas Day (Dec 6) and the front desk clerk handed me a large handful of chocolate candy! Everyone went above and beyond to make my holiday stay magical. Plus, the view from my room overlooking the park across the street, covered with snow, looked like a Christmas card scene. My friends had a view of the skating rink. On a scale of 1-10, this hotel and its staff is a 25! As lovely as the hotel was, it was the people who made my trip so special!!!

Staff was wonderful

Easy check in. Friendly staff. Good location

This building should’ve been knocked down in the 90s.

Great place, nice bar, good breakfast. Near train and shopping area.

Excellent Hotel in Vienna. But the price is not expensive than other high class hotel.

Wonderful property in a great part of Vienna close to attractions and public transportation.

A 5 star establishment, enough said.

Wonderful stay in a great hotel staffed with friendly people. My only concern is that the mechanism to the elevator seemed to make noise when the elevator was engaged. We were in room 921, and the noise was 24 hours. I eventually got used to it—-but perhaps if noise is a concern, ask for a room further from the elevators. Don’t let my one issue keep you from booking this lovely hotel. The outside is deceiving. The inside is elegant and lovely.

The Intercontinental was very nice. Did not have a swimming pool, but the restaurants were very high-quality, very good food and excellent service. My main complaint is that when I went to take a shower, there was someone else’s hair, still stuck to the wall which revealed to me that the room had not been properly cleaned. Also, the pillows for two squashy and soft. I appreciate goose down, but I ended up not sleeping the entire night because the pillows were not firm enough.

very good

My wife and I enjoyed the excellent service and the warm atmosphere of the hotel and especially the restaurant and bar. Very responsive staff to any questions we had, and we will definitely return to this hotel if we visit Vienna again.

Great location in the 1st Quarter. Across from Stadt Park. Essay walking to restaurants and sights. Very helpful and. Friendly staff

Close to the park and shopping area

Comfy rooms, excellent service, superb breakfast, in a convenient central location

Excellent choice

I’m very happy with my stays

Facility is beautiful. Staff was wonderful.

Checkin was not smooth. Location is excellent but the property is old, rooms are extremely small and outdated. A/C is inefficient. Breakfast is not up to the usual IC 5* standards. However the location is good with a nice lobby.

2 different days we return to the room and they don’t clean it. Other issue is with one of the servers in the restaurant area (a big size one) vet unprofessional and unrespecfull.

Great stay - staff also provided late checkout and our litte baby was able to sleep during his nap before heading off to the airport. Plentiful options for breakfast and would stay at a Intercontinental/ IGH hotel again

Rooms need refurbishment. Bath shower was leaking. Generally outdated

Stay was great. Nice gym for workouts, great breakfast, professional staff.

Convenient to Metro Station and walkable

Well located to visit the main sites, park, Metro, train station. Lovely breakfast. Courteous staff.

Beautiful hotel and lobby. Very kind and helpful staff. Very nice breakfast and gym. Gym had free weights, bench press, dumbbels, and cable cross machine. Honestly just as good as golds gym

Right next to a convenient metro station and a beautiful quiet park. The staff was very nice and friendly, and we had a delightful stay.

Friendly Staff

It is located at the best part of Vienna and staff were very friendly and helpful.