Hotel Westbahn
About this hotel
Situated in Vienna, this attractive hotel for $109 per night is a great option for your next vacation. Hotel Westbahn is located in a vibrant area of Vienna, a 1-minute walk from Vienna’s Westbahnhof Train and Underground Station.
Amenities
Pets allowed
Internet / Wifi
Parking
Balcony / Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Vienna
Reviews
4.0/5.0
Good(5,878 Reviews)
100% verified reviews
7.0
La ubicación, cerca del barrio Neubau es perfecta, además la invitación a cafe 24h es todo un detalle.
El precio es exagerado para lo que es finalmente, pero es algo que pasa en todo Viena.
8.0
Excelente ubicación y muy buen desayuno.
Se siente que es una instalación vieja.
9.0
A nice welcome by the receptionist
Rooms with the necessary comfort
The room I had booked overlooked to the inner courtyard and had double windows for sound and was quiet.
At the breakfast there is a nice variety of choices of food and drinks.
Due to location, very easy to use public transport via Westbahnhof or U3/U6
/
8.0
Wirklich tolles Frühstück und nettes Personal
Zimmer mittlerweile schon ein wenig verlebt am Kopfteil vom Bett löste sich schon das Kunstleder. Preis Leistung passte trotzdem
6.0
It's very close to the train station and metro.
The room wasn't very clean. The windows are made of wood and you can hear every car from outside. You get no slippers.
10.0
Ubicacion
Amabilidad personal
Buffet desayuno
10.0
Расположение, внимательный персонал, возможность оставить вещи после чек-аут, завтрак
Кроме бесплатного автомата чай/кофе в холле, хотелось бы чайник в номере
10.0
Freundliches Personal und gutes Frühstück
Keine Einzelbetten (wendern zusammengeschraubt)
9.0
Freundlicher Empfang - wie in der Ausbildung gelernt - Frage nach der Reise. So fängt der Aufenthalt schon mal gut an.
8.0
Mały hotelik blisko dworca kolejowego i stacji metra. 30 minut piechotą od centrum. Niewielki, czysty pokój. Dość ciemny (małe okno, niewiele światła z zewnątrz). Dobre śniadanie w niewielkiej, kameralnej restauracji hotelowej.
Pokój dość mały, niewiele światła, zarówno dziennego jak i od lamp.
10.0
- NIE WIEDER ... bitte ALLE Fotos in Bewertungen anschauen ... diese sind 100% ig korrekt und keine Einzelfälle, sondern das ganze Hotel sieht so aus!
- Schimmel + Dreck im Badezimmer ... überall ... auch an der Decke, Schimmel auch an den alten Fliesen im Badezimmer
- Schimmelfotos waren 100% ident mit der Schimmel-Bewertung im Mai 2023 durch anderen österr. Gast - da schert sich niemand darum
- Staub und Insekten an der Saftmaschine im Frühstücksraum. Hallo geht es noch??
- Elektriker-Draht mit der die Eingangstür offen gehalten wird. Der erste Eindruck zählt!
- flackerndes Licht an der Rezeption, wer noch keinen Augenschaden hat, der kriegt ihn bestimmt ...
- Personal sehr bemüht, aber für fehlende Reinigungsmittel (Chlor, Grundreinigung, etc.) kann das Reinigungspersonal nichts dafür
- Duschkabine sind keine Rollen eingehängt, keine Befestigung, spritzt beim Duschen links und rechts raus und überflutet den Boden ... da wird es dann noch feuchter für den Schimmel
- Tote Insekten kleben in den Fenstern
- gebrauchte Taschentücher hinter dem Heizkörper
- Beschwerde vom 23.10.2023 blieb bis am 07.11.2023 unbeantwortet (gesendet an die Hotelleitung lt. Impressum), es kam zwar eine Entschuldigung von Frau N. I., jedoch hätte ich erwartet, dass man einfach was macht und nicht einen Standard-Mail-Text an den Gast schickt und dann wochenlang nicht reagiert. Keine Kostenerstattung, kein Gutschein, rein gar nix.
- Professionell ist was anderes, sorry ... man ist vielleicht arbeitsmäßig im Management überfordert, bei so vielen Hotels, wie da geführt werden
- es schauen alle Zimmer so aus ... siehe auch andere Bewertungen, das ist kein Einzelfall
Fazit: Die Bewertungen von 8.0 auf Booking sind KEINESFALLS gerechtfertigt, außer man ist blind ... ich würde sagen eine Gesamtbewertung von 6.0 wäre eher gerechtfertigt. Noch nie so einen Reinfall über Booking.com erlebt ...
- ich schreibe bewusst in das + Feld die Kritik, weil das zukünftigen Gästen VOR DER BUCHUNG angezeigt wird.
Wenn ich negativ bewerte, wird das hinten bei Booking.com gereiht ... diese Bewertung gehört nach vorne! Hätte die Hotelleitung professionell innerhalb von 2 Wochen mit einer individuellen Stellungnahme geantwortet, wo auch auf alle Beschwerdepunkte eingegangen wird, dann gebe es jetzt nicht diese Bewertung online.
7.0
Frühstück einwandfrei ! Lage und ist super
Ich war viel in Wien und vor Jahren schon im Hotel Westbahn zu Gast.
Das Zimmer war etwas klein aber für kurze Zeit geht das schon. Service ist sauber und freundlich
Danke Ks.
10.0
everything in the room is new or renovated. bathroom may be improved. but we found it clean, so no problem.
entrance, lift, corridors etc (shared places) not renovated or new. but it's fine.
10.0
Staff was extremely friendly and helpful. Location is walking distance from train station. Perfect if you are in Vienna to explore and need a safe place for your bags and somewhere comfortable to sleep
6.0
Breakfast was very good and staff were very nice and welcoming.
Isolation was very poor and we could hear everything happening in the hotel, including children screaming at night. Also the room was extreamly small and not cosy.
6.0
I liked the availability of the staff. The hotel is nice and the rooms was clean. The location of the hotel is also very good for reach every nevralgic point of the city.
I had a problem with my room because the weather was so hot and the room was under sun all day without air-conditioned. Was practically impossible to sleep so I ask to change room and they kindly put me in another one. Unfortunately in this "new room" the shower didn’t work. I was able to take shower because I was there with other people and I went in their room for make it.
So I'm not so lucky in this period (at all) but this combination of things was not good.
In general in 2023, with this climate change and in a hotel like this, is mandatory to have a system of air conditioner at least for take the humidity from the ambience and a room with a bathroom and a shower that works.
10.0
Great hotel
7.0
Location was perfect
Breakfast was really poor. Mold in bathroom, no elevator) no conditioner, but there was a fan which was really helpful))
9.0
I llke everything in this hotel, its location is very close to the station and very good to access the public transportation, its clean, free access to hot drinks which means a lot to me
The staff are very cooperative
Nothing
7.0
the cleanliness!
the lift wasn’t working and the stairs are really narrow. Also there was a weird smell. not sure if it was mold or anything else.
7.0
the location only !
the receptionist - specially at night shift D Dragomirovis and Christopher helped us luggage up to the room , very very gentle and helpful!, specially no lifts to the floor. if people disable and has knee problems, don’t stay this hotel !
no air conditions if the weather so hot which will kill you , if you open the window which the traffic outside will do noisy! no hair washer or shower washer for you even thought the tube there but was empty!
9.0
Right by train station
Elevator was broken; expensive basic breakfast
10.0
Simplys the best
Simplys the best
7.0
good breakfast 👌🏼👌🏼
toilet too small and wardrobe too small
7.0
Location is good, parking is free
For a family there should be a king bed, we were given 2 single beds joined together so there always a gap between 2 beds. NO air conditioner in room so we have to open windows for ventilation.
7.0
breakfast was great! really liked it
personel could be more polite
10.0
Great location and the staff so kind! We arrived very early and they gave us the room much earlier than the check-in time, we are very grateful for that. Also the breakfast is very good.
7.0
Good location, staff was helpful and polite.
The room is small, and even though it was a nonsmoking room, it smelled badly. The bathroom was non comfortable. There were no hangers for the towels at all.
9.0
The location is very good and there are many places to eat near the hotel, especially Asian food in the Station.
It is a bit small, but it is Ok.
10.0
Great location, excellent breakfast, friendly staff, very comfortable rooms. Overall, excellent value for the price.
FAQs
How much does this hotel cost compared to others in Vienna?
The average price for a rental in Vienna is $123 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Westbahn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Westbahn pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Westbahn?
We found 8 amenities for this rental. This includes pets allowed, internet / wifi, parking, balcony / patio, and tv.
Explore similar vacation rentals in Vienna
Explore all rentals in ViennaVienna travel inspiration
Read our blogGuides
Best Family Vacations in the United States and the Rest of the World
Guides
16 Best Cultural Destinations in Europe
Guides
10 Best Solo Travel Destinations
Guides
12 Magical Christmas Destinations Around the World