Hilton Garden Inn Key West / The Keys Collection

Hilton Garden Inn Key West / The Keys Collection Hotel in Key West

About this hotel

Situated in Key West, this attractive hotel for $316 per night is a great option for your next vacation. This Key West Hilton Garden Inn from the The Keys Collection is 2 minutes' drive from the Key West International Airport and 10 minutes' drive from Duval Street. Features include a restaurant, tiki bar, and rooms with free WiFi.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Key West, FL

Nearby attractions

The Key West Butterfly and Nature Conservatory

3.16 miles

Mallory Square

3.50 miles

Southernmost Point of the Continental U.S.A.

3.23 miles

The Hemingway Home and Museum

3.26 miles

Hilton Garden Inn Key West / The Keys Collection

3.5

Average(1,382 Reviews)

Hotel in Key West, FL

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Key West, FL

Nearby attractions

The Key West Butterfly and Nature Conservatory

3.16 miles

Mallory Square

3.50 miles

Southernmost Point of the Continental U.S.A.

3.23 miles

The Hemingway Home and Museum

3.26 miles

Reviews

3.5/5.0

Average(1,382 Reviews)

100% verified reviews

5.0

Apr 2024

7.0

Apr 2024

I enjoy my time ,staff was nice .

The free troller and the pool area Garden was nice . Location was great .

The Main Entrance not easy to access , need a bigger sign. Breakfast was ok, not too many options .The pool towels need to be replace ,too old . Not seating areas outside in the garden ,only available in the pool area.

7.0

Apr 2024

Séjour en famille de 2 nuits agréable dans cet hôtel

Accueil du personnel Navettes mis à disposition Chambre côté parking : pas bruyante 15 dollars offerts par jour

La fréquence des navettes ( en avoir une toutes les 30 minutes) Le petit déjeuner est correct mais la qualité et la diversité du petit déjeuner pourrait être amélioré

5.0

Apr 2024

"Hilton" has a certain expectation associated with a property; this wasn't it.

Pool was nice, location was not.

The pullout coach didn't have sheets and it took over 45 minutes to get them when we were trying to get our kid in bed, the cable in our room didn't work and after we had it "worked on" still didn't work, drinks on the menu weren't served with the alcohol advertised (tequila drink advertised Silver Patron - bartender was using Espolon and said most people prefer it), bartender overcharged a drink, our $15 credit had to be requested in order to be applied (it wasn't automatic), the location of the pool is on the other side of the "T" where all of the traffic enters the island. It was way too loud. Should have some sort of wall to mitigate some of the sound.

10.0

Apr 2024

Very pleasant.

Breakfast was good,nice and relax time.

Nothing i cant think of.

1.0

Mar 2024

Terrible Experience, DEAD lizard in the room, no comfort only cost

Location of the property

We had a terrible experience a) Had a DEAD lizard in the room, poor housekeeping b) Couldnt use the sofa bed owing to the dead reptile and trash in the room (attaching pics) c) The front desk and manager REFUSED to even speak or understand the topic d) all family had to manage the night on one bed... TOTAL WASTE of Money ... dont recommend this property e) Even Booking.com are NOT able to speak/connect with them or address the matter All efforts in Vain; Terrible Experience ... with No Remorse from the Hilton Team

9.0

Mar 2024

Great Option for Key West

We really liked this hotel - it was our first time to Key West and they have a convenient shuttle that takes you Duval Street. They also give you a free alcoholic beverage for each day that you say as well as bottled water. They have a clean pool and tasty food to boot. Would recommend.

n/a

7.0

Mar 2024

We only had one night but we e joyed it

The pool area was quite nice That staff was very good The room was a little older and could use some love and care but comfortable

It was all OK

10.0

Jan 2024

Great staff, good amentities, more of a resort feel rather than hotel.

The pool/hottub and the salty lime were awesome. Very friendly staff as well. Shuttle to downtown was great. Access to the others Hiltons was a plus.

Nothing really, was a great experience!

4.0

Dec 2023

We were disappointed with the price and its condition

Location

The cost did no match the room . It was not a very nice room, tv did not work and the safe did not work. Older looking room , bathroom more updated. Price way too high !!! Shuttle ends too soon all for Key West :(

4.0

Dec 2023

Due to uncomfortable bedding we were unable to sleep all 5 nights we were there.

The pool was nice.

The beds were so uncomfortable 🥴. We both tossed and turned all night. They had just replaced the mattress. They had no support what so ever. We asked what could be done and were told nothing but cancel the reservation. We finally flipped the mattress over which was not even a side to sleep on but it was better than the soft side.

10.0

Nov 2023

Super bueno el lugar

Todo

7.0

Nov 2023

Good value in Key West

A clean, tidy and comfortable unit in a well set out site. Pool and pool bar were excellent. The free shuttle service into Key West was terrific. A very courteous, knowledgeable and friendly driver. A great employee.

I don’t like resort fees although you got a bit back with a room credit.

5.0

Oct 2023

Never told me we need to pay for parking also add night the said my reservation is for 16 when I have confirmation email

I like the pool the breakfast was good dinner is was good too

1.0

Aug 2023

To think that I had to pay for coffee and breakfast

Free water bottles

Attitudes

9.0

Aug 2023

Superb

The breakfast was okay but not worth the money. We only ate it because we had resort credit.

4.0

Aug 2023

average

elevator was broke and had a room on the 4th floor had a pull out bed in the couch didn't have any linens took over 2 hrs to get sheets called multiple times even went down to desk twice just so we could go to sleep

6.0

Aug 2023

Pleasant

Key West is always home.

Told on thing charged other.

1.0

Aug 2023

Worst stay never again

Liked the town.

The first night we were placed in the room we didn't pay for, the bed was rock hard, the towels weren't clean. The elevator for the building room 201 had a rotted floor and was very soft to step on.

7.0

Jul 2023

Good hotel

Shuttle bus

Breakfast food quality and service

8.0

Jul 2023

Very good

Nice pool Shuttle bus

2.0

Jul 2023

Disappointing

The grounds were well kept, lobby was clean

This was my wife and I ,25 th Anniversary we Stayed at the Hilton Garden inn Key West The Keys Collection. We stayed at the Hilton before and expected what you would from the Hiltons the best . This was not the case. First when we booked it stated you would receive round trip transportation to and from the airport. When I asked about this I was told that was not true .. cabs and Ubers ran from 150.00 to $211.00 . It was cheaper to rent a car. I was advised this in writing , also two complimentary bottles of water and two alcoholic or non alcoholic drinks daily .they did provided you with two bottles of water drink of water, but they gave you a $15 credit to use at the bar instead of just letting you go up and order ,That was it a $15 credit to be shared by both people ,beers cost seven dollars and mixed drinks were 12 dollars. The room was nice but the bed was terrible,it was a old mattress with springs on one side it sagged . We addressed this with a Manager who offered to put a mattress top on the bed . We accepted that as a solution but the cover never came. We asked for a few times during our stay and it never came. Also I payed over 200 dollars per night and The Hiltons charged me to park in their hotel lot I was staying at , I am also a Hilton Honors member. The maid service was of the poorest quality I have ever seen ,it appeared to me to be just laziness or people just didn’t care to do a good job. I was told on arrival , maid service has to be requested everyday or you can request for your whole stay I did this . I would also call desk services in the morning and request maid service , My wife and I would come back 5//6 at night after our day out . and when we would return to the hotel, we would find that a room was not cleaned. I will call the front desk. They would say they would send somebody to do it immediately.

1.0

Jul 2023

Bad

Nothing, the room they had for us to stay in, the elevator didn't work to get to the room.

The elevator not working was enough, and they didn't try to find us another room, so we left.and

7.0

Jun 2023

Good

Didn't eat breakfast

Room location on the back side of the facility. Noisy neighbors at 3 am.

6.0

May 2023

Pleasant

price, comfort, location

we were locked out twice. Bar drinks were overpriced and not very good. Elevator was broken and we were on the third floor

7.0

May 2023

Just fine, I had a roof over my head, but for that pricd should be better

The Keys in general

The pool is broken in several areas, also there was someone with menthal issues inside the pool area because people can access from the street and we had to be aware for our things and safety, this person even came asking for cigarrettes, that is not acceptable when you pay for security and comfort. The pool towels were all taken or dirty by noon, even though was just couple people, I just went to the pool twice. I did stay three days, they never came to clean my room, therefore I had to request twice towels and take the garbage out daily, like a maid; I did clean the room myself daily. Upon my arrival the sofa came did not have sheets put on or prepared to put them, I had to request it, which should not be because I paid for it, up to $450 a night for that. The bathroom extractor was broken. Not enought shampoo or shower gel in the bottles they left in the shower, only one person could take one shower without having to request it; no conditioner at all, the bottle left was empty, I had to request it. Is like they only know who I was or what I was requesting to charge me, not ready at all. They charge for daily parking, even though do not tell you in front, they give you a bunch of other high fees, REALLY a bunch of those... My bill looks with Booking in one way and when the bill me $60 for onw night...no explanation from $171 to $240...when Booking said $220 after rectification, they still charged me $240. The elevator was broken at the floor of the ice machine, had to access through out the stairs. No devide to carry the luggage. Drinks and water expensive...prices were so high.

9.0

Mar 2023

amazing

it was a very excellent stay, great staff, clean and comfortable

a little pricey

8.0

Feb 2023

Very comfortable and the hotel shuttle bus to downtown Key West was an unexpected, but very welcome

Room, bathroom, breakfast and staff were all very good. The only slight criticism which is perhaps unfair, is the location of the pool. It is at the front of the hotel and there is traffic noise from the dual carriageway.

10.0

Feb 2023

Overall wonderful stay

Every staff member was wonderful

Pool area road noise could be dealt with

10.0

Feb 2023

just what you would expect!

free shuttle to downtown. late check out. coffee in lobby and room. free drink at bar.

other patrons reserving pool chairs and not using them for hours or not at all.

FAQs

How much does this hotel cost compared to others in Key West?

The average price for a rental in Key West is $528 per night. This rental is $212 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Garden Inn Key West / The Keys Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hilton Garden Inn Key West / The Keys Collection. Enjoy the water!

Is Hilton Garden Inn Key West / The Keys Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Garden Inn Key West / The Keys Collection?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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4.6

Outstanding(706 Reviews)

Hilton Garden Inn Key West / The Keys Collection

About this hotel

Amenities

Map of Key West, FL

Nearby attractions

Hilton Garden Inn Key West / The Keys Collection

Hotel in Key West, FL

Reasons to book

About this hotel

Amenities

Map of Key West, FL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Key West?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Key West / The Keys Collection pet friendly?

What amenities are available at Hilton Garden Inn Key West / The Keys Collection?

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