Extended Stay America Suites - Memphis - Germantown

Extended Stay America Suites - Memphis - Germantown Hotel in Memphis

About this hotel

Situated in Memphis, this attractive hotel for $81 per night is a fantastic option for your next trip. This Extended Stay America - Memphis - Poplar Avenue is located in Memphis and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Memphis, TN

Nearby attractions

National Civil Rights Museum

Extended Stay America Suites - Memphis - Germantown

3.5

Average(271 Reviews)

Hotel in Memphis, TN

Reasons to book

Great for pets

Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Memphis, TN

Nearby attractions

National Civil Rights Museum

Reviews

3.5/5.0

Average(271 Reviews)

100% verified reviews

1.0

Mar 2024

The hotel should be shut down immediately and restore because everything about the hotel is filthy, dirty.

Nothing at all it was very ghetto to be in a nice area .

I didn’t like the fact that everyday I would get off work and there would be guys getting drunk in the parking lot . There were bullet holes in my room windows . The beds were wobbly and cheap. And the room was very old and had a smell to it.

4.0

Jul 2023

Not as expected, disappointed.

I love the location, everything is pretty close by. We've stayed at this one before & always had a wonderful experience. The staff was pleasant for the most part. They had our room ready upon arrival as requested.

We had to get a handicap accessible room, which was honestly not the problem. The room was extremely warm when we arrived so I went to the front desk & requested a different room. The lady at the front desk wasn't very helpful. You could tell she wasn't even trying to find a solution, she had an "oh well" attitude about it. So I decided to take a cool shower to help cool off. The bathroom was gross. The floor was sticky, the bathtub/shower needed to be cleaned, & there was someone's hairs still on the shower wall. The tub was slick from someone else showering & not rinsing the tub afterwards & I slipped in the shower & was immediately mortified.

8.0

Jul 2023

Worth staying twice.

Very nice Hotel, the room was clean, nice, and comfortable. Great location on the 6500 block of Popular Ave. The staff were very friendly and courteous. Highly recommend.

My only complaint would be the toilets which have a push button instead of the traditional handle that's more of a personal preference than anything else.

8.0

Jul 2023

So nice I stayed twice

The beds were comfortable, room was clean, the staff courteous and friendly. Great location overall satisfied so I decided to stay a few more days.

The toilets could be a little shorter and have the traditional flushing handle instead of the pushing handle on top of the toilet. Not a deal breaker for me though.

4.0

Jun 2023

Disappointing

Convenient & Available

We were on the first floor and couldn't open the curtains b/c there wasn't a sheer curtain or blinds on the window. Request for items were never fullfilled.

5.0

May 2023

room was find and clean but beakfast was allful

it was alful not pleased at all they ran out of coffee and had no hot food

Not good at all there was nothing for a diabetic to eat for breakfast and there was no coffee or coffee maker in my room even thro it had a kitchennette only 2 glasses in the room was not happy with that.

6.0

Apr 2023

I enjoyed staying at this location. The only issue was the bathtub

good location and nice staff

the tub had a big crack in the middle

6.0

Apr 2023

OK place. Room was fine but no blow dryer and a bit dingy/dirty. Front desk clerk demeanor negative.

Location close to decent restaurants.

Front desk clerk not very friendly.

8.0

Apr 2023

Everything was perfect except the Wi-Fi

There Wi-Fi was weak and they wanted me to pay for faster speeds. that’s a downer u feel sad and cheated.

7.0

Apr 2023

Good

someone would leave a rag at the door to leave it open

9.0

Mar 2023

Superb

It wasn't much. Only coffee and cold muffins

Bathtub had what appeared to be blood stains on it. Not enough trash cans. No utinsels in kitchen not even plastic. Again breakfast left a lot to be desired.

3.0

Feb 2023

There's nothing "Deluxe" about this "Deluxe King Suite!"

The location, and the familiarity from staying here before

All the way up on the 3rd floor; keycard/doorknob not working well, requiring multiple tries just to enter the room; deadbolt latch completely broken off on inside of the door; flying insects of some type annoying me in the bedroom and bathroom areas; staff stated that my only option was to downgrade from the best room available — the King Deluxe Suite — to the Queen-sized bed, regular room — the cheapest room available for this property. I then messaged the staff, later on, to ask if I'd be refunded the difference in amounts for the differing room rates, but I never even received a response from anyone. And I was considering staying here long-term, but it's simply out of the question now!

3.0

Nov 2022

Poor

The bedding had stains all over them. The hallway was very dim lighting so I felt very uncomfortable walking down them alone. The outside card key lock does not work properly.

2.0

Nov 2022

we left after seeing the room I would like a refund

nothing

unclean sheets not washed bathroom dirty

4.0

Sep 2022

Cheap, with dirty smell and rooms.

The location was good, appeared safe and was in a good part of town. The value was OK considering the price of hotels in the City of Memphis.

First of all, they gave me and my fiances room away. We did arrive rather late, but only had a queen available and we really believe they put us in the worst room. We had a King reserved for weeks. The room had a terrible cigarette smell that plagued everything. The bathtub was rather dirty and the floor had no carpet or rug. The floors were hard and cold, made out a very cheap material that had trouble with moisture. Since they had no rug, I almost fell during the night. The breakfast was terrible, much different than the photos. There was only coffee and a few packets of oatmeal. Don't get the idea that breakfast was "provided" for those looking to book. We had reservations to stay 2 nights and didn't even bother staying night 2. I fully believe I should receive a refund but I highly doubt that will happen.

10.0

Aug 2022

My stay was pleasant and I would recommend.

This Extended Stay is in a convenient and quiet location. The gentleman, Michael, who works behind the counter was so patient and kind to me and all other guests. He is wonderful and extremely attentive, he even helped me with my debit card when I was having trouble with it. The price was great with a spacious room and the accommodations are decent. I enjoyed my stay here and would stay again as well as recommended.

The decor and rooms could use some updating.

1.0

Aug 2022

HORRIBLE!!!!!

The only benefit to staying at this hotel was location. The Kitchenette but had it's issues. Nice decor but deceptive.

I will NEVER, NEVER, NEVER, EVER stay in an Extended Stay hotel if they all offer this kind of stay. Out of all my travels this is by far the worst stay I have ever had in a hotel. The room had an awful smell, the sheets were dingy and smell so bad the smell was in my sleepwear the next morning. The bath tub was just nasty I had to wash up. The handle fell off the cabinet door when I opened it. The refrigerator was all dented up than God it was clean. Ask me why I stayed, when I initially checked into the hotel around 6:30 pm, I was in a haste to visit my cousin who is sick and I really didn't notice anything because I checked in and left and didn't return until 2:00 am. I was to tried to go to the front desk and complain. But if I could have gotten my $102 back, I would have and went to another hotel. I must add I did make a mistake when booking this hotel. I was suppose to have booked at different hotel and accidentally booked the wrong one. Had to many searched open on my cell phone.... Boy I wish that would not have ever happened.

8.0

Jun 2022

It was overall great.

Did not have breakfast.

No comments

5.0

May 2022

Friendly staff, good location, could use some fixes in the bathroom.

Staff were friendly, location was great, but the bathroom tub and shower could have been fixed better. When the shower curtain fixture was installed, they should have fixed and painted the wall. The black at the shower wall seams should have been cleaned and regrouted. The shower curtain would not close properly due the angle of the rod and the floor was getting wet from it.

See last comment.

5.0

May 2022

I will not reserve a room at this hotel again, unless I have no other choice.

No comment

3.0

May 2022

Don’t stay here!

Breakfast was terrible. They advertised breakfast and had none

Bathtubs are unsafe. The surface is slanted on the bottom at steep angle. Girlfriend almost fell. Reported it to front office manager Theresa she didn’t care. I told her someone is going to sue the company when they fall. Those rubs are not right. They are not code for a bathtub. I will be be notifying Better Business Bureau.

1.0

May 2022

Bad

Nothing

The Hotel itself

5.0

Apr 2022

Would not recommend due to rooms not being clean

great location

microwave in room did not work, rooms were not clean, last guest hair all in the tub

10.0

Mar 2022

Exceptional

everything

1.0

Mar 2022

The hotel is a NO! False advertisement

location

hot in the rooms, air didn’t work properly, smoky hallways and elevators, had to use a comb to push money in for vending machine. Just a bad booking…

7.0

Mar 2022

Good

I think breakfast definitely needs an improvement. It was just a grab and go breakfast, for the cost of the rooms we felt it needed a more continental style breakfast.

FAQs

How much does this hotel cost compared to others in Memphis?

The average price for a rental in Memphis is $185 per night. This rental is $104 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Extended Stay America Suites - Memphis - Germantown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Suites - Memphis - Germantown pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Extended Stay America Suites - Memphis - Germantown?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.

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3.4

Average(714 Reviews)

Inn

in Memphis

Quality Inn Airport I-240

Pool · Kitchen / Kitchenette · Air conditioner

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Memphis, at $94 per night for your next great vacation.

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Extended Stay America Suites - Memphis - Germantown

About this hotel

Amenities

Map of Memphis, TN

Nearby attractions

Extended Stay America Suites - Memphis - Germantown

Hotel in Memphis, TN

Reasons to book

About this hotel

Amenities

Map of Memphis, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Memphis?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Extended Stay America Suites - Memphis - Germantown pet friendly?

What amenities are available at Extended Stay America Suites - Memphis - Germantown?

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