Royal Palm Hotel
About this hotel
Nestled in Umhlanga, this lovely hotel for $112 per night is a great option for your next break. This ultramodern hotel is situated in the centre of Palm Boulevard, directly opposite the Gateway Theatre of Shopping on Umhlanga Ridge. The Indian Ocean beachfront is just 2 km away.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Umhlanga
Reviews
4.0/5.0
Good(3,340 Reviews)
100% verified reviews
10.0
The staff on check in were great. The ladies were also very helpful with organising an iron and ironing board. Everything was perfect in the room. It was beautiful! Will definitely stay here again
That my stay was too short
10.0
Everything except the location.
Location, missed the hotel a couple of times due to the clothing shops surrounding it
10.0
I loved everything🥰
Absolutely nothing because everything was awesome
7.0
The bathtub , the space and the room service
There was a power cut for no reason .
8.0
Clean and things were neat
Beds were a bit hard , drain in the shower was blocked a bit water drained slowly but great other than that
10.0
Cleanliness and overwhelming staff friendly and sharp in everything
Fridge is noisy disturbing a peaceful night sleep and there was old food with fungus in the fridge, surely someone forgot it there
10.0
I was upgraded to a King Suite with no charge. The wifi works properly, the rooms are clean and tidy with a microwave, fridge and desk so perfect for work travel. There is a fitness centre that is open 24/7 which allows you to work around your schedule. It is also centrally located with covered secure parking. Loved my stay here.
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8.0
I love the location, very central to the places in and around Durban. I liked that the room had a lounge area as well as a kitchen area.
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9.0
Location was perfect
Add a blanket or heater
4.0
Spacious apartment, with beautiful furniture.
Poor hygiene! The carpet gives out the heavy, musty odor.
The furniture needs revamping, very beautiful pieces, but laden with dust.
7.0
Clean and comfortable. Friendly staff.
9.0
The size of the room, quiet. Close to everything. Very helpful staff.
8.0
Location
7.0
Good location. In the hub but not rowdy.
Very spacious rooms - we booked a family apartment, and a double room.
Great for kids to play.
Heated towel rails. Kitchenette with microwave.
Arrived at hotel around 11:00. I understand that rooms were not yet ready, but reception staff refused to at least check us in. Her explanation was that it will cause confusion with the incoming shift at 14h00. I’ve never heard such a thing before. They both subsequently checked in other guests whilst my family waited in the reception foyer? Several things were broken/faulty in our room: hand held shower, electronic safe, handle on cupboard door (very small type of handle, so it was very difficult to open, and safe was in that cupboard), control panel for air conditioning- literally falling apart. As a result a/c repeatedly switched off. Cleaning staff was terrible, did a superficial tidy up only at lightening speed. Did not vacuum mop or sweep. She used a single rag to wipe everything which left a terrible odour afterwards - like when a rag has not been washed and dried thoroughly before use. Also noticed that the housekeeping staff never knocked but literally just opened the door and walked right in.
10.0
It was nice and relaxing and staff was friendly .
9.0
Hotel is close to the mall
Breakfast must have lots variety like mince and oatmeal
10.0
The lounge area with the tv ..the.kitchen with a fridge and microwave and kettle was so convenient for me ..i also liked the balcony area with the table and chairs ..the open plan tub and shower was great as well
I think perhaps a bath scrub would have been the cherry on the top
3.0
The location though is good
The 1st room they put us in the aircon was blowing hot air
The 2nd room, the shower was going to break anytime soon. The bedding had a musty smell & the corridor leading to our room had a very foul odor, but we were too tired to complain again and move to another room.
We expected a buffet breakfast, but we were given a menu to order from with very few options.
10.0
The place was neat, spacious and i loved all the finishes . The entire atmosphere was amazing.the 3 bedroom penthouse felt like home for 5 nights.
Price was reasonable. Would highly recommend.
Not a major issue, but a pool with a bar or lounge area to chill outside your room would be nice and give it some entertainment.
6.0
After the 1st night and speaking to Thando about the bed. She had arranged to put a top quilt which is thicker and holds the two single beds together, so when you sleep you wont get hurt by the centre ridge. It was Thando that followed up with me. And got things done, the staff, reception, house keeping and porters are so warm and friendly. It would be nice if the rooms had an actual head board than 2 cushions at the back that kept falling/moving.
I wouldhv liked more communication from the head of bookings sarie when problems arosed. Instead of she calking ne i tried calling her and she did nit get back to me as promised. But by then Thando had been liasing with me. A suggestion for senior management to atleast do a walk about to assess the rooms. Eg mildew on the shower tiles can be seen.
10.0
The rooms are big. The staff is very friendly. Great location. We enjoyed our stay. Breakfast was also ok. We will definitely be coming back.
He carpet needs attention.It needs thorogh cleaning or to be change altogether
FAQs
How much does this hotel cost compared to others in Umhlanga?
The average price for a rental in Umhlanga is $147 per night. This rental is $35 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Royal Palm Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Royal Palm Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Royal Palm Hotel?
We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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