Macdonald Burlington Hotel
About this hotel
The 4-star Macdonald Burlington Hotel is located in a Victorian property in the heart of the city centre, a 30 seconds walk from New Street Station.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Birmingham
Hotel in Birmingham
Reasons to book
Great for pets
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
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Reviews
4.0/5.0
Good(6,032 Reviews)
100% verified reviews9.0
Excellent location directly opposite New Street Station, trams outside and overlooking New Street and the main city centre. Perfect for any business or leisure visit to Birmingham.
10.0
Opulence.
Asked a member of staff to book another night she said no availability however when I looked online myself there was rooms available. 😭
10.0
The room was spacious and the bed was really comfy the reception staff were lovely and friendly
Nothing
9.0
Continental breakfast hidden around the corner only knew about it after we had had breakfast.
Door lock on bathroom broken.
Lift not working
8.0
Room and bathroom were large, and the bed comfortable - even though only queen sized
Drop-off is a bit tricky if you have a lot of luggage.
3.0
Close to the Satation.
Rooms were freezing, extremely load being next to the station. The remote for the TV didn't work, reception didn't pickup when I called, I had to go down to reception. Breakfast, the room was freezing. croissants tasted of bacon. The eggs on toast I ordered also tasted like bacon. The serving staff were lovely but couldn't help the food.
1.0
Leaving the hotel.
The rooms were outdated. There was no air con.
The room was freezing. No, the towel radiator was not working. We paid extra for an up grade, which we couldn't tell the defence.
5.0
We went for a Suite which was very pleasant with nice viewsover old attractive building and trees
The bath was very nice with plenty of hot water
The bed was very comfortable
What would have been a nice bar to rest and talk was ruined by the spanish staff (two differenet women) who have their speaker phone on all the time and shout in loud unpleasant voices. At one time this was done whilst walking around the room clearing glasses. It was so loud that we couldn't converse. No wonder the bar was empty at peak time. The manager wandered round and didn't stop the women holding a long loud private converstation in work hours
A hotel of this size and purportedly 4 stars should have a gym and for this alone we wouldn't use it again
On departing the receptionist was curt and quite rude. She was unable to give clear advice on how won used the car park voucher and the advice she did give was incorrect.
8.0
great location.
8.0
Polite staff and the food was excellent.
Nothing
4.0
Helpful reception staff, and great central location.
The bed was extremely small and uncomfortable, and the pillows really lacked substance.
8.0
Location is great. Staff were helpful.
Breakfast quality is good however the service was too slow.
8.0
We enjoyed our meals with you. The staff were all friendly and helpful. However, the air conditioning was not working as well as it should but staff had provided a large electric fan in the room.
the fire alarm going off!
4.0
Easy to find
Very dated. No mini bar. No toiletteries
2.0
location
broken lift had to use service lift ..room needed a clean b
air freshener electric plug in :(
7.0
Clean and comfortable.
The room was very noisy with sounds from the street, could hear the preacher all day on the Saturday from the third floor. The windows need soundproofing.
Breakfast service was slow (tea took half an hour to arrive), quality of the full English breakfast ingredients was on the poorer side especially considering how much would usually be charged.
House keeping repeatedly knocked on the door despite telling them the room didn’t need cleaning (I’d used the bed once at the point).
10.0
Beds were comfortable, rooms were spacious and the staff were friendly. we had an emergency with one of our colleagues needing medical treatment and the staff were so helpful
only thing that was confusing was the car park postcode on website directed us to a different one which was not reduced to the rate they say on website it was £36.25 rather than £9.50
9.0
The hotel and staff were wonderful. We enjoyed drinks and light food in the bar. The girl serving in the bar was lovely and made us sandwiches and fries because the kitchen was closed.
Our room was huge and the bed was too.
The Nespresso machine was good for a heart starter before going down for breakfast.
Not much except it seems that hotels no longer provide face washers.
9.0
location and cleanliness
nothing
7.0
The building and position
Staff accessed my room after requesting for no access.
8.0
Train station across the street
10.0
. Most enjoyable stay, and Ian on the desk was most helpful. Certainly will visit again.
8.0
The decor and the room were great. Very helpful staff
n/a
8.0
great location, characterful building, good sized room, good value.
bedroom a bit cold (& hard to change temp). tv v small for size of room; breakfast good if slow
9.0
heating temperature is not high
8.0
the grandeur! Very comfortable in the room, even though it was only standard.
Shower water wasn’t as hot as I’d have liked.
9.0
location and nice decor
The instructions about the parking, as we parked in another car park with the same name however the hotel wasn’t able to give us a reduced price so had to pay £30 to park overnight.
5.0
No coat hooks. Some lights didn't work. When we emptied bath it filled the shower with smelly drain water
8.0
location and internal design
nil
9.0
Great location; great room; and super breakfast.
6.0
Location, walking distance from all the places we needed
We had an outside facing room and it was very noisy from 5am with deliveries etc
9.0
Excellent location walking distance from new street station old hotel but room and bathrooms were excellent furnished
Nothing
FAQs
How much does this hotel cost compared to others in Birmingham?
The average price for a rental in Birmingham is $149 per night. This rental is $4 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Macdonald Burlington Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Macdonald Burlington Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Macdonald Burlington Hotel?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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