DoubleTree by Hilton London Victoria
About this hotel
Double Tree by Hilton London - Victoria is located opposite Victoria Station, with links to Gatwick and Heathrow airports. Buckingham Palace is a 15-minute walk away and the iconic London Eye is less than 1 and a half miles away.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of City of Westminster
Hotel in City of Westminster
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
4.0/5.0
Good(3,442 Reviews)
100% verified reviews
5.0
Localização
Relativamente muito caro
8.0
Posizione, colazione, servizi.
Prezzo elevato
4.0
AC trasig 3 av 4. nätter. Ringde service två ggr på en dag. De kommer inte. Först dagen efter lagade de den och den höll en natt, sen var det 27 grader i rummet igen. 3 av 4 nätter var 27 grader.
Utsikt över Victoria station är ok, men barnen kommer mest komma ihåg stationens sopstation nedanför hotellet där de räknade råttor varje kväll. 24 var rekordet.
8.0
Location was great, good size rooms and staff very attentive.
AC didn’t work very well, temperature remained the same even when it was put in the lowest setting.
3.0
Location was excellent
When we arrived there was building work underway that put the entrance out of action for half our stay. We had to use a small side entrance through an alley.
The main issue was the air conditioning. Even when off in our room, the hotel system “hummed” all night. It made sleep impossible. The hotel staff said they could move us, but it wouldn’t solve the noise. For a 2 night stay @ £257 per night, we left knackered with no sleep.
4.0
location was very good - close to station and restaurants/
room temperature - the aircon didnt work well, and the room was far too hot. Key cards failed twice. Room servicing didnt removed hand towels and didnt replace them, didnt clean up and replace ice bucket, Sink was almost blocked. 3rd adult bed was small, and no headboard.
6.0
Proximity to Victoria station
Staff tried very hard to be welcoming/helpful to guests
Cookies were nice
Bed was quite small
It was difficult to open the bathroom door from the inside - it appeared stuck
No coffee pods, couldn’t adjust aircon
TV reception was shot
10.0
立地が良くどこに行くにも便利でした
特になし
10.0
Colazione buonissima e super sia dolce che salata.
Nulla
4.0
Bom pequeno-almoço
Pouca disponibilidade dos funcionários. No dia da chegada, o hall de receção tinha uma inundação e caia água do teto. Por várias vezes, tive de aguardar que o quarto fosse limpo.
8.0
Quarto, café da manhã
Temperatura do quarto instável, as vezes frio as vezes calor.
9.0
Um ótimo café da manhã, com pães, frutas, iogurtes e demais itens de um café britânico. O quarto tinha um bom tamanho, limpo, com diversas comodidades, e um ótimo banheiro. A localização é muito boa também. E tem muitos elevadores, ótimo. O hotel tem opção de restaurante com preços compatíveis. E o hotel está preparado para guardar as malas se necessário, sem custo ou qq complicação.
Não tenho do que reclamar. Mas tive dificuldade de controlar a temperatura do quarto. O quarto estava frio, tentei deixá-lo mais quente usando o controle da parede, mas não consegui. No final foi mais fácil desligar o ar no controle. Além disso seria interessante ter na tv os canais de futebol. Mas isso não foi um problema.
5.0
Location
Space in the room, not comfortable for 3 people.
10.0
Excellent. Great location.
8.0
Good location, well maintained and friendly staff.
Ongoing building work with scaffolding outside the window made the room dark and noisy. Would have liked to have been made aware of this before we booked.
7.0
Le petit déjeuner l’accueil et Belinda
Pas de chaussons, pas de peignoir, pas de brosse à WC, pas de prise dans la salle de bain.
Le lit d’appoint est trop court, les pieds dépassaient.
On est resté 3 nuits et a aucun moment le sol a été nettoyé. (Nous l’avons constaté tous les jours car nous étions 3 filles avec de long cheveux noirs !
7.0
The location. And the cookies
We could see that the toilet didn’t get washed. Not completely worth the price for the rooms.
8.0
Breakfast was great. Room ok.
Scaffolding outside the window and constant drill noises and hammer blows during the day!
6.0
Ubicación cerca estación
Estamos pendientes de recibir 50 libras que te cobran por política del hotel y te lo devuelven al Check Out , pero han pasado 10 días y aún no lo hemos recibido, y no contestan
10.0
Everything was excellent
7.0
Location
Bathroom design
10.0
Great staff, lovely room. Breakfast superb
10.0
the bed and pillows are excellent and also the location…
no bidet
7.0
Location suits us well.
Not attractive decor. Tap leaked water.
8.0
Tranquillità e pulizia
La posizione nascosta
7.0
Central location. Near to underground and amenities. 5 min walk to guided tours at Victoria coach station.
No slippers and toothbrush provided though it is a 4 star hotel, and not cheap.
10.0
Absolutnie wszystko. Design 🔥
Absolutnie nic :)
5.0
La posizione è il wifi gratuito
La mancanza di interprete della lingua italiana nonostante fosse stato espressamente richiesto alla prenotazione presso la reception
9.0
Location for our trip was perfect and the hotel was clean, comfy bed and great shower. Food n drink was also good, but above all, every member of staff we engaged with was excellent.
We asked for a quiet room, but woken in the early hours due to industrial bins being emptied and train noises. Also the temp control and fan was difficult to use and loud.
5.0
Convenient location, though constructions area all around. Quite variated breakfast.
Very superficial cleaning of the room (especially bathroom), toilet sit was broken, toiletries finished and no one replaced, quite old towels, bad smell in the room (though it improved a bit after we complained), overall terrible customer experience: i.e. they ask for a deposit of 50 pounds/ person/ night and if you disagree they won’t charge you on the room for extras (i.e. breakfast) though they do ask room # for it. It’s all just counter intuitive and distrustful. Will not be choosing this hotel ever again, mainly for lack of staff training and superficial customer support.
9.0
The location was perfect for my activities while in London, close to the train station and not far off from my office.
I think breakfast should be complementary
10.0
Fabulous service, great staff, very clean and welcoming.
10.0
Staff were exceptionally friendly and helpful, especially the concierge at the entrance
3.0
Breakfast was well cooked with enough choice.
Hotel was clean.
Complementary cookies on arrival.
Complementary water in the room.
Shower adjuster was broken so I couldn’t enjoy a relaxing shower, room heater/air con was broken and was making lots of noise, this kept me awake most of the night!!!
Requested early check in didn’t manage to checked in until 8 minutes past 3 leaving me late for an appointment.
8.0
Location and breakfast were great!
10.0
Location
Ambiance
10.0
Super Lage, ordentliches Frühstück
5.0
We wer esupposed to be upgraded, but it didn't fell like it actually was an upgrade?
8.0
Todo
Calor en las habitaciones por la noche
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $267 per night. This rental is $61 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton London Victoria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton London Victoria pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton London Victoria?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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