The Redesdale

Breakfast was very good and plenty of choice. We didn't eat the evening meal in the hotel as the prices were a bit too high for us. The bed was very soft and comfortable and the ensuite was fantastic

We didn't like the sloping floors which made us feel we were on a ship on a rough sea and made moving around our room and the corridor outside our room rather difficult. We also found initially, trying to unlock the corridor and room door difficult and then we had problems, initially trying to get the key out of the keyhole.

One member of the staff was particularly very good at sorting out queries, helping with luggage and supplying me with extras such as ice. All staff were very pleasant and positive.

Unfortunately the hotel was closed to the public for training and cleaning making it more difficult to regain access through the main door. The bar and seating areas closed earlier than I expected.

The property was very clean and while it is an older building, has clearly been kept up. The staff is extremely nice and helpful. The location is perfect, right in the center of town and I never had an issue finding parking. Even though the room I booked was a cozy room, there was still plenty of room for a big suitcase. The breakfast that was included was delicious, and I never had to wait long for it. The room also included coffee, tea, hot chocolate, sugar, milk, cookies, and bottles of water which was a nice touch! I highly recommend this hotel!

My room was over the pub so you could hear a little noise. It wasn’t enough to keep me awake but if you’re a light sleeper it might. The pub does close at 10 or 11 so the noise isn’t too late at night!

Location and cleanliness as well as huge in house parking lots for guests

The hotel does not have sufficient staff as a result customers’ issues remain unresolved or attended late. The hotel has quite a good number of rooms but one can count the staff in fingers.