Paid for a double room but got a room with a double and two singles on the ground floor. Appreciate it

The parking was a bit difficult

Staff were very nice and helpful. Rooms were clean. It was easy to find. We were also able to check in early which was a massive help to us as we had an event to attend.

The price of the stay was a bit more expensive then we were expecting.

Lots of parking rooms are large and comfortable

Nil

Lounge Area

Bedrooms a little small

Location

Shabbiness

Clean tidy plenty of room

Nothing

very calm. bed was good. It had microwave.

Not every room has modern shower, but staff give us option to change the room to other.

Good size room. Plenty of free parking. Handy location for City Centre

Room nice and clean

From 2am Noisy guests slamming doors in and out of the corridors followed by police banging on doors trying to arrest people. Not sure who are staying there but won't be me again!

Curtains in room blinds didn’t block out the light coming in

Good location. Good staff.

very cold and badly needs a re-Ferb 

The staff are always very friendly and went above and beyond for me when I had a medical issue just before check out, letting me stay in the room till I recovered. This is a central place, clean, good parking and comfortable.

good to have free parking so I didn’t have to find somewhere else to park, not familiar with the area.

lack of information on check in, no mention of breakfast, no mention about coming back after hours and having to use my room key for entry. bedroom and bathroom were clean, kitchenware was dirty and hadn’t been cleaned.

Friendly staff

Location is ideal for us as it is close enough to town to walk in, but far enough away from the hustle and bustle. The price was great, especially as the room was kitted out with tea and coffee. The bed, whilst firm, was comfortable along with the pillows. The shower did look quite dodgy and old, however looks can be deceiving as it was fab, haha!

A few final touches were missing, such as no shampoo in the bathroom - only shower gel. Randomly at around 3am a fire alarm or equivalent started blaring for a good 10 seconds then stopped, which did lead to a disturbed sleep. Finally, the radiator was blazing all night and was right next to the bed, a little too close for comfort.

The room was small but comfortable, clean, quiet and a good temperature. It had a fridge, microwave and a small desk which was uncluttered and ideal for working at. I only booked for one night but ended up staying for a second.

Good value for Reading which can a bit pricey at times.

No restaurant so you have to go out, the rooms do have microwaves so you can bring something in and heat it up but it does give the room a grubby feel. The rooms arnt overly cosy but they do the job if you want cheap and cheerful.

the bathroom in my room was great. nice large tub to recline in after a very busy day. The staff were lovely and showed me around including to the gym, which was very handy. And the breakfast was really nice, a little pricey but really good.

Honestly not much to complain about, the room was tiny but I wasn't in it for very long and the bathroom made up for it.

It was ok the staff were tgood polite helpful and pleasant.

The toilets in both rooms were dirty one had excrement floating in it the staining on tbe other was un necessary, & there is no excuses for it . It was black . & had been there some time .

The room was dated bathroom suite needs updating there was a dead thing behind toilet toilet was in need of a proper descale under rim extractor fan dirty and not working hairdryer was dated bedroom window was damp and had black mould on frame window catch wasn't fixed fireplace wasn't updated noise from guests to loud bar dated and staff didn't know how to run it or prices the chap did calculate the price of drinks on his phone instead of using dated till room wasn't cleaned properly and the mattress stained and had blood on it air fresher hanging from bathroom basin was aged and dated available from a nail gun in toilet fuse box on wall in our room dirty and dated