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Location
Reviews
2 / 10
Very disappointing
The decor was nice in the bedrooms and the location was close to the Arsenale vaporetto stop. There is a good amount of space in the rooms.
The apartment is in a state of disrepair. Photos on listing must have been from years ago. There is damp and plaster falling off the walls. Listing states hot tub, but there is no hot tub. Only a bath tub. I specifically booked for this feature.
Furniture is old and scratched up. Some dishes were dirty. Bed has a dip on one side and is very uncomfortable and hard. AC in bedroom not working and it was very hot. AC kept going off an on on its own in living room too. Host offered to look at AC but it was too late by then and I was going to be out all day, so I made do with the one in the living room.
Was given wrong address for check in and had to drag heavy bags in the heat to another location (host claims this is an issue with Booking, but he texted me to come and check in early and could have given me the correct address before I arrived). When arrived, there was a huge mirror blocking access to the kitchen. I asked to be informed when someone could come in to fix it and received no notification. Instead they accessed the apartment without permission to fix it, which I discovered on my return that night. As a single woman traveling alone, this did not make me comfortable. I am also a host and would never enter a property without guest approval.
Not exactly a "city view" either, just views of other buildings. I wish I had read an honest review like this before booking. Very overpriced. Hope the host cleans up the place and amends the listing with accurate photos and facilities.
7 / 10
Nice stile but needs some repairs and cleaning
We liked the look of the apparent, very remote from everywhere
Quite few issues, a lot of mould and water damage on the wall around air-conditioning unit, there's so many mosquitos in the apartment we couldn't sleep properly almost at all, property should have some mosquito nets to cover yourself, also there was no tissues, and chandelier in the bedroom was covered with piles of dust and after I we pulled the suitcase from under the bed it was covered with fick dust. Also light in the corridor flickering non stop.
7 / 10
Comfortable 2 bedroom stay in Venice
Excellent communication from owner. Excellent accommodation of medicine storage request. Comfortable master bed. Nice & luxurious clawfoot bath tub. Well appointed kitchen. High ceilings. AC & heat units worked in living room and master bedroom. Hot water was appreciated. Easy transport from apartment on flat walk way to water bus route 4.2 to train station.
Single bed in 2nd bedroom was very firm / hard. Pillows were thin and worn. No shower head for showers; only hand shower and tub. No TV channels or instructions. Check-in instructions received late. Confusion and delay during arrival. No dining table.
10 / 10
Beautiful Venetian apartment
Lovely spacious apartment in the Castello area of Venice. 2 minutes walk from Arsenale vaporetto stop. Beautifully presented and very Venetian. The bed was very comfortable and the facilities were good.
We liked the look of the apparent, very remote from everywhere
Quite few issues, a lot of mould and water damage on the wall around air-conditioning unit, there's so many mosquitos in the apartment we couldn't sleep properly almost at all, property should have some mosquito nets to cover yourself, also there was no tissues, and chandelier in the bedroom was covered with piles of dust and after I we pulled the suitcase from under the bed it was covered with fick dust. Also light in the corridor flickering non stop.
7 / 10Good·Oct 2026
Excellent communication from owner. Excellent accommodation of medicine storage request. Comfortable master bed. Nice & luxurious clawfoot bath tub. Well appointed kitchen. High ceilings. AC & heat units worked in living room and master bedroom. Hot water was appreciated. Easy transport from apartment on flat walk way to water bus route 4.2 to train station.
Single bed in 2nd bedroom was very firm / hard. Pillows were thin and worn. No shower head for showers; only hand shower and tub. No TV channels or instructions. Check-in instructions received late. Confusion and delay during arrival. No dining table.
10 / 10Outstanding·Oct 2026
Lovely spacious apartment in the Castello area of Venice. 2 minutes walk from Arsenale vaporetto stop. Beautifully presented and very Venetian. The bed was very comfortable and the facilities were good.
5 / 10·Aug 2022
A security box was outside the apartment with the keys.
A word of warning - Michelle is not as charming as he likes to promote himself.
MICHELLE IN VENICE offers you 2 apartments named “CA CONTESSA” and “CA VEDUTE DELL’ARSENALE“ - and then, if you are lucky, you will get the apartment you booked.
We booked through Booking.com for Ca Contessa. The day before Michelle sent us the access codes for the apartment - but rather for Ca Vedute. We only realized this once we were physically outside Ca Contessa and could not access the apartment. We called Michelle who insisted this was the apartment that we booked - even when we told him about the physical differences (photo’s of a walk in shower were not in our apartment). He then called on his business prestige, his honour and even him being a upstanding father. BTW don’t ask for him to meet and greet you, as this will cost you €20. In hind sight I see why the high price - to discourage a scene when you see that you are not at the apartment you booked for.
We tried calling Booking.com to help us, but they merely reconfirmed what Michelle had said. So we did not stay at the physical address supplied by Booking.com. As a token of goodwill we did receive a €25 credit for a future booking with them.
It became a battle of words - his word against ours. Sadly we had had to pay prior to checkin.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at MICHELLE IN VENICE Charming Houses. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is MICHELLE IN VENICE Charming Houses pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MICHELLE IN VENICE Charming Houses?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Lovely spacious apartment in the Castello area of Venice. 2 minutes walk from Arsenale vaporetto stop. Beautifully presented and very Venetian. The bed was very comfortable and the facilities were goo..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Historic Venice Apartment
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Childcare services
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Venice
Ratings and reviews
8.4 / 10
Excellent(260 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
We liked the look of the apparent, very remote from everywhere
Quite few issues, a lot of mould and water damage on the wall around air-conditioning unit, there's so many mosquitos in the apartment we couldn't sleep properly almost at all, property should have some mosquito nets to cover yourself, also there was no tissues, and chandelier in the bedroom was covered with piles of dust and after I we pulled the suitcase from under the bed it was covered with fick dust. Also light in the corridor flickering non stop.
7 / 10Good·Oct 2026
Excellent communication from owner. Excellent accommodation of medicine storage request. Comfortable master bed. Nice & luxurious clawfoot bath tub. Well appointed kitchen. High ceilings. AC & heat units worked in living room and master bedroom. Hot water was appreciated. Easy transport from apartment on flat walk way to water bus route 4.2 to train station.
Single bed in 2nd bedroom was very firm / hard. Pillows were thin and worn. No shower head for showers; only hand shower and tub. No TV channels or instructions. Check-in instructions received late. Confusion and delay during arrival. No dining table.
10 / 10Outstanding·Oct 2026
Lovely spacious apartment in the Castello area of Venice. 2 minutes walk from Arsenale vaporetto stop. Beautifully presented and very Venetian. The bed was very comfortable and the facilities were good.
5 / 10·Aug 2022
A security box was outside the apartment with the keys.
A word of warning - Michelle is not as charming as he likes to promote himself.
MICHELLE IN VENICE offers you 2 apartments named “CA CONTESSA” and “CA VEDUTE DELL’ARSENALE“ - and then, if you are lucky, you will get the apartment you booked.
We booked through Booking.com for Ca Contessa. The day before Michelle sent us the access codes for the apartment - but rather for Ca Vedute. We only realized this once we were physically outside Ca Contessa and could not access the apartment. We called Michelle who insisted this was the apartment that we booked - even when we told him about the physical differences (photo’s of a walk in shower were not in our apartment). He then called on his business prestige, his honour and even him being a upstanding father. BTW don’t ask for him to meet and greet you, as this will cost you €20. In hind sight I see why the high price - to discourage a scene when you see that you are not at the apartment you booked for.
We tried calling Booking.com to help us, but they merely reconfirmed what Michelle had said. So we did not stay at the physical address supplied by Booking.com. As a token of goodwill we did receive a €25 credit for a future booking with them.
It became a battle of words - his word against ours. Sadly we had had to pay prior to checkin.
$$$$
Top rated by guests
8.4Excellent
(260 Ratings)
"Lovely spacious apartment in the Castello area of Venice. 2 minutes walk from Arsenale vaporetto stop. Beautifully presented and very Venetian. The bed was very comfortable and the facilities were goo..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Venice
About this apartment rental
Historic Venice Apartment
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Childcare services
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at MICHELLE IN VENICE Charming Houses. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is MICHELLE IN VENICE Charming Houses pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MICHELLE IN VENICE Charming Houses?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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