Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Graves deficiencias en alojamiento gestionado por Interhome
Nada.
Queremos dejar constancia de la deplorable experiencia vivida con Interhome. Desde nuestra llegada, la vivienda alquilada presentaba graves deficiencias:
- Una habitación con moho visible en la pared.
- Manguera de gas butano caducada desde 2006, lo que supone un riesgo serio para la seguridad.
- Sin agua caliente.
- Una habitación sin luz.
- Luces exteriores inoperativas.
- En general, la casa estaba en un estado lamentable. No se limpiaba desde hace tiempo.
-Sin utensilios de cocina
-5 habitación sin aire ni ventilador
-Sofa podrido
Todo esto fue comunicado a Interhome desde el primer momento, siendo plenamente conscientes del estado de la vivienda. Además, finalmente la casa estaba “lista” a las 19:00 horas porque necesitaban más tiempo para limpiar, a pesar de haber confirmado a las 11:00 que la casa ya estaba lista. Durante los cuatro días de estancia, presentamos quejas diarias y realizamos llamadas de horas sin obtener ninguna solución. La única respuesta por parte de Interhome fue darnos largas y prometer que enviarían personal de mantenimiento, que en muchos casos ni siquiera llegó.
Como única “solución”, rascaron la pared del moho y rociaron ambientador, pretendiendo que durmiéramos allí como si nada. Ante esta situación insostenible, rogamos que se nos devolviera el dinero para buscar una alternativa digna, y la respuesta fue o aceptar 200€ y quedarse o irse perdiendo todo lo pagado. Decidimos quedarnos sin aceptar compensación ya que queríamos reclamar e irnos.
A día de hoy seguimos esperando una solución y una compensación.
Por todo ello, NO recomendamos bajo ningún concepto alquilar con Interhome. La atención ha sido nula, el servicio pésimo y el estado de la vivienda, inaceptable.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Holiday Home Villa Santa Marta II by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Holiday Home Villa Santa Marta II by Interhome. Enjoy the water!
Is Holiday Home Villa Santa Marta II by Interhome pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Home Villa Santa Marta II by Interhome?
We found 8 amenities for this rental. This includes free wifi/internet, pool, pets allowed, wifi/internet, and outdoor cooking.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Baix Ebre
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Pool
Pets allowed
WiFi/Internet
Outdoor Cooking
Smoking allowed
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Holiday Home Villa Santa Marta II by Interhome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Holiday Home Villa Santa Marta II by Interhome. Enjoy the water!
Is Holiday Home Villa Santa Marta II by Interhome pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Home Villa Santa Marta II by Interhome?
We found 8 amenities for this rental. This includes free wifi/internet, pool, pets allowed, wifi/internet, and outdoor cooking.
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