Beautiful property, very friendly and helpful staff which makes you feel so welcoming!Room is cozy and nicely designed.The restaurant on 1/F is a must to go, great food, professional staff and value of money! Highly recommended if visit Gjakova!

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comfortable hotel in centre of Gjakova

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Location was perfect, right on the edge of the famous bazaar and about a 10-15 minute walk from the bus station. Room was comfortable and well-appointed with coffee/tea, mini bar, toiletries, lots of multi-lingual tv channels, etc. Staff were all very friendly and helpful, most speaking quite a bit of English. Breakfast was outstanding, with so many regional options in addition to cereals and eggs made to order if you wish. The highlights for me were the spicy pepper/cheese spread and the pumpkin, quince, and plum preserves. They let me check in early when I arrived, and the standard 12:00 check out time allowed me to relax on a rainy morning.

The only thing that was less than perfect was that I wasn't sure if the restaurant was open for dinner or not. I could have asked, but without a menu available in the room, I was too tired to try going there alone without having any idea of that they served.

lovely people and excellent value for money

everything about our stay was good

Classy hotel and classy restaurant. Great food in the restaurant for dinner and breakfast. Comfortable bed and good shower. Clean, central, nice staff.

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Was pleasantly surprised by the layout of the suite. The sleeping rooms were modern, quality hotel style while the family/living room was decorated in a more traditional style. The location is great with easy access to the old bazaar of Gjakova and the lovely newly renovated river walk area. Breakfast was simple, but with plenty of choices. They prepared eggs as we liked which was a wonderful addition to the variety of breads, meats, cheeses and sweets. The hotel provides all the little "extras" that a luxury hotel proves and seeks to serve their guests at this high level of service.

The shower heads, while fancy (including a "full body" shower option), did not work as well as they should and the shower doors were not caulked well enough to keep water from flooding the entire bathroom floor. This was only a minor inconvenience for us, but I could see it being a problem for some guests.

good location, clean, staff very helpful,

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good located, nice house, comfortable rooms, friendly staff, good restaurant, parking in garage

Hotel is beautiful. Everything was excellent. Staff was accommodating and friendly. Room was nice with a great shower. Could not be any better.

There is a small dog on the premises which evidently belongs to the owner. It does bark occasionally.

Everything was perfect! Location, service, the rooms, breakfast and facilities! The best choice if you want to really experience Gjakova!

Absolutely everything! The food was excellent! The staff are wonderful. The room was really big and comfortable. Location is good.

No complaints about anything.

all

Nottingham

The staff was very polite helpful and friendly.Exellent location.The food at the hotel is great

friendly staff, underground private parking for free, central location, modern room, great bathroom, nice breakfast

The first impressions were with the excellent reception staff, welcoming and helpful. The rooms we booked were clean, well stocked and a good size. Dinner was good, breakfast was super with fresh produce and plenty of everything. Lift to parking was ideal.

Everything was beyond. I did not expect such an amazing experience in this hotel. The staff was amazing and super helpful with all our requests, very professional too. The suite room 215 is the best I had in my life, I will come back for sure just because of this room and its fire place. The food of the restaurant is the best in Jakova. Thanks for making our Kosovo trip and unforgettable experience. See you soon.

Everything was perfect. The best hotel ever.

A lovely hotel in terms of appearance, design and ambience. Very good location. Excellent restaurant ,with a heart-warming blazing log fire, serving traditional Kosovar for supper and breakfast was also magnificent. Very friendly and helpful staff especially Anita on reception on the day of my arrival. I would definitely recommend staying here.

The service was fantastic, very friendly and helpful staff. We booked the suit and the extra living room with fire-place was awesome. Especially with room-service of selection of local dishes.

The beds were a bit hard to our liking but this is obviously personal.

Great place in a good location with friendly staff. Free parking & great breakfast.

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