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Well priced for this locationPriced under area average
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Location
Reviews
2 / 10
Such disappointment...
Other issues (not fitting in the dislike box due to limited space):
The house is on high place, on the hill, and there are no standard streets, but a labyrinth of properties with narrow access. It was quite hard to find the property at the arrival, but even more difficult to leave from the property and to get to the main road, as the google map and waze were taking me into a dead end road each time.
The last 100 meters of "road" to the property is very steep, with stones and holes and not easy to climb if you have a small car.
The mattress is to hard (with springs) and the sheet was synthetic, not helping at all to easier the heat.
In summary, we have paid 3 nights, stayed 1 night, we left the property exhausted after no sleep and suffer from the heat - significant amount paid for no comfort at all.
It is not all about money, it is also about fairness and both parties to be content.
During 7 vacations we spent in Italy, this was the worst experience.
We have booked 3 nights, but we have stayed only 1 night.
Here is why:
1. the property have no air conditioner system at all; the outside temperature was 38-40 degree during the day and 28-30 degree during the night; it was simply impossible to sleep during the night or to rest during the day. The house is on a hill and it is exposes for the full day to the sun. During the night, the house radiate the heat accumulated during the day.
2. there is no wifi, but worst than that, there is very weak phone signal outside the house and almost no signal in the house; because of this, it is impossible to create a hotspot; I had to do some work using the internet and I couldn't do it.
3. after first night, I have written to the owner that because of the above reasons we have to leave and I have ask if he could reimburse a part of our money (as we have paid 3 nights). He completely rejected any reimbursement. Even for 1 day tariff.
His arguments - there was mentioned lack of internet in the property facilities list (true, but I was not expecting impossibility to use cellular connection due to poor phone signal) and the fact that lack of air conditioning system is also mentioned (not true, there is nothing mentioned in the facilities list regarding the lack of air conditioning system).
We have tried to request a part of the already paid amount through Booking, they have sent the request to the owner, but again - no result.
10 / 10
Superbe région et la villa permet de rejoindre rapidement tous les plus beaux sites
Endroit calme avec tout le confort
10 / 10
Relax e aria fresca. Padroni di casa carinissimi.
Posizione super panoramica e spazio all’aperto ben organizzato.
Niente, tutto come da descrizione.
8 / 10
Panorama sulla valle d’Itria
Spazi esterni
Mancanza di aria condizionata e barbecue esterno nonostante la descrizione
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