The Wellem, in The Unbound Collection by Hyatt
About this hotel
Nestled in Neuss, this charming hotel for $104 per night is a great choice for your next vacation. This hotel is located in the heart of Düsseldorf city centre. The Wellem, in The Unbound Collection by Hyatt offers a fitness centre, 24-hour reception.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Neuss
Reviews
4.4/5.0
Excellent(830 Reviews)
100% verified reviews
8.0
Gut
Ausstattung hätte etwas besser sein können
8.0
All the front disk and employee are great
Nothing
7.0
De kamer
Personeel erg onvriendelijk heel jammer. Moesten ook 2 uur wachten tot de kamer klaar was. Weinig begrip van personeel.
Hadden gevraagd of er leuke restaurants waren in de stad werden we afgepist met een antwoord “ geen idee op zaterdag zit toch alles vol veel succes… “ man man man
7.0
Een prachtige ruime kamer met mooi uitzicht op de binnentuin. Andere kamer bleek een suite met 2 eenpersoonsbedden, ook echt zeer mooi. Sanitair prima, fijne handdoeken en alles schoon. Personeel was over het algemeen zeer adequaat en vriendelijk! Echt een prachtig en voornaam hotel. De barvrouw in het cafe van het hotel was zeer goed.
Het dekbed in één van de kamers was slechts 180 lang. Dat was nogal aan de korte kant. In de parkeergarage geen enkele mogelijkheid om een elektrische auto op te laden. Één van de barmannen van het hotel was nogal amateuristisch. Thee zetten duurde een kwartier en toen had hij het bier en de witte wijn al in de glazen. Echt jammer. En er zijn te weinig zitplekken voor meer dan 2 personen.
10.0
Konumu, temizliği ve odaların genişliği
9.0
een prachtig hotel , met vooral een schitterende hal, , gezellig bar . Het parkeren is zeer goed geregeld. Ontbijt was ook zeer lekker en uitgebreid
viel niks tegen
8.0
Kamer, heel goed uitgebreid ontbijt
Entree, kleine deur, receptie moet je even zoeken
9.0
Frühstück war hervorragend und das Hotel liegt so gut, dass man alles zu Fuß unternehmen kann
8.0
great service, great hotel, great location,..from a-z perfect !
sometimes the team was too involved with themselves in public locations, for example at the check in,.. showing eachother their socials on their phones,..not done while guests are waiting in line for assistance
9.0
Beautiful building, great location, spacious rooms, great bar
Parking is very expensive
5.0
Location, cleanness
Staff are not helpful. Even tried to charge for the free of charge modification approved by booking.com
8.0
The hardware is impressive, the location is excellent.
The software of the hotel, the service standard could be improved.
With such an impressive hotel, the guest expectation for guest service would be high. I was disappointed to see the team do not serve with a smile, there was no warm and friendly atmosphere. There was no greeting of the guests. It seemed a lack of hospitality service excellence which is a pity as the hotel itself is great.
10.0
location, cleanliness
expensive breakfast
3.0
Location
Bad service
10.0
it located in the heart of the town. very close to the river
9.0
friendliness staff, super clean property and excellent location
10.0
great location, beautiful building, comfortable and spacious rooms
10.0
clean and modern room. nice breakfast
the elevator is old and slow. it’d be perfect if we were allowed to take stairs
1.0
clean
Not up to the standards of a 5 star hotel
Bad service
I do not recommend it
The worst reception department
6.0
high priced and nothing exceptional about hotel.
10.0
simply everything! the location is superb, the rooms are large the staff is friendly and the breakfast to die for! as an experienced hotel consumer I must say this hotel definitely fits in my top 5 !
10.0
I loved the high ceilings in my suit. Great service and nice breakfast.
all was good.
3.0
It was off peak so I guess it was nice and quiet.
Breakfast was nice and the folks serving us was excellent.
The receptionist . She was playing with her handphone. She said Bf was included even when we said and showed her proof it was not what we booked for.bur she reassured us it was inside.
We even double checked and showed her. She casually said not a issue.and Breakfast was included . Even.thouhj we told her it was not and we would not be charged.
Check out day. The lady receptionist casually tried to brush me off saying she would check vis booking. Com
Told her what the point as I already showed her collegue. Wasted 80 odd euros. Was told would get back to.me but nothing seems cheating us of 80 euros is nothing to.them.
Never will recommend.
10.0
Ms Tamara Wimberger was an outstanding lady at reception with extra ordinary helping nature, big smile always, she deserve to be in a managerial position with such nature
nothing
10.0
beautiful city hotel in the heart of the old town
I missed a little bit of coziness and elegance in the room, it felt a bit sterile, especially the bathroom.
FAQs
How much does this hotel cost compared to others in Neuss?
The average price for a rental in Neuss is $94 per night. This rental is $10 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Wellem, in The Unbound Collection by Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Wellem, in The Unbound Collection by Hyatt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Wellem, in The Unbound Collection by Hyatt?
We found 14 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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