Suncoast Hotel & Towers
About this hotel
Situated in Durban, this lovely hotel for $84 per night is a fantastic option for your next vacation. Suncoast Hotel and Towers is located above the Suncoast Casino and Entertainment World, on Durban’s Golden Mile. It features an outdoor pool and the Suncoast Spa. It is a 5-minute walk to the beach.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Durban
Reviews
4.1/5.0
Excellent(1,331 Reviews)
100% verified reviews
8.0
Comfort of my bed
The smoking room the smell was unbearable but the staff werr amazing they brought an Air Freshener for me
10.0
The staff friendliness.
Nothing.
7.0
Ok - I was checking it out for the first time
Can’t explain in words
1.0
I only liked the Area only , Rooms are terrible
They don’t come and fetch the dishes after you have ate,
10.0
The room was very clean and the view from the room was excellent .
Nothing
10.0
Views and the Beauty Spa
But pricy for 1 night
8.0
The Sun Coast entertainment area is linked to the hotel via a passage. Very safe and comfortable.
The shower head in room 119 sprayed out by the side of the main shower pipe.
10.0
Great venue with amazing service
Nothing
9.0
Cleaniness of the room
10.0
Everything
1.0
The cleanliness & facilities are outstanding.
The staff are unhelpful & unfriendly.
From the time i checked in, one of the staff members began scolding for not standing in line.
The staff members name is Justice.
I then got further embarrassed because i did not bring proof of payment, apparently there was a technical issue between Suncost & bookings.com, where my payment of R4400 on the 25.02.2023 (approx) was not received by Suncoast.
I was then scolded again for raising my voice, because Justice was completely ignoring me when i tried to ask which confirmation he needed... i tried asking 4 times.
I was then told by an Employee that he did not want to serve me.
It was embarrassing & unnecessary.
Thandiwe helped me check in & allowed me to email her the proof later that afternoon.
Till today, i have not received feedback or an apology from Suncoast.
Maybe, Justice owns Suncoast & he has a right to treat guests like this, i am not sure. But, in terms of service_ it was very very bad.
The waiters in the restaurant also are far to busy to assist. I think they are over pressurised by breakfast, lunch & supper. So much so that i had to wait for my drinks 3x and take it outside to my kids.
The staff have 0 interpersonal skills. Unhelpful and they rarely smile or offer help.
The staff that help with bags.... stand and watch, and chat amongst each other. On check in and check out_ i had to plead for help.
I am a single Mom, with to kids and a business women. I have been to many hotels around the globe.
Even though Suncoast is beautiful and such a lovely atmosphere, the staff spoil the ambience!!!
My kids and i did not feel welcomed.
8.0
had to run showers for 25 min before we got hot water. wastage of water
8.0
Breakfast was good.
Carpets are old and dirty
10.0
Comfortable accommodation. Enjoyed the meals at jeera restaurant. The slice of cake in my room as it was my birthday was so warming and felt so good.
There was some confusion wrt to payment as payment for one room was complete but not reflected on their system. I had to present my card for payment for the second room and there was a problem when a possible third payment was about to go through. Fortunately they were able to resolve with booking.com.Didnt have this issue before.
7.0
The breakfast was good, with a good choice of food and friendly staff. The hotels 'location is very good, near the major highways, going North and South.
The WIFI was interrupted periodically on Thursday evening.
7.0
terribly loud music in the reception and breakfast restaurant, very annoying!
6.0
Good breakfast, easy access to the casino and to the food courts
kids running up and down the corridors early hours of the morning screaming and shouting and also inconsiderate adults making noise in the early hours of the morning
10.0
clean and the food’s good
nothing
9.0
Good stay, the place is beautiful with a very beautiful family suite
Limited breakfast options. Their dinning area is really smal
FAQs
How much does this hotel cost compared to others in Durban?
The average price for a rental in Durban is $85 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Suncoast Hotel & Towers. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Suncoast Hotel & Towers. Enjoy the water!
Is Suncoast Hotel & Towers pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Suncoast Hotel & Towers?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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