The staff was very polite and helpful. The breakfast (extra charge) was very good for the price with a lot of variety and local products (marmalade, cheese etc.). The location was relatively close to the town's cathedral 12 minutes walk). In general it was a value for money experience.

Friendly staff, clean room, good location. A relaxing night stay. Fresh pastries at breakfast were delicious.

Good location.Friendly staff and good breakfast.

Smallish room and bath No lift.

the staff were fantastic: warm, welcoming and very helpful. great breakfast with a good selection of foods and excellent locally made jam. we appreciated the hotel decor and individually themed rooms - ours was Gustav Klimt who we both like! great location, a short walk to the historic centre and close to the market square with free parking. friendly Moroccan restaurant very close by with delicious couscous.

nothing - it suited us very well

Delicious breakfast with local produce and home-made items. Fresh orange juice to squeeze yourself. Friendly, cheerful greeting during arrival and throughout the stay. A modern bathroom, constant hot water, very comfy bed and little noise despite the hotel being fully booked. We particularly like it’s location adjacent to the old town. We have stayed before and will return again!

Nothing.

well located and close to the town center. The proprietor was very friendly and helpful.

lovely friendly staff

a few stairs I’d you’re on the top floor

M'ha sorprès en general tot molt gratament.

Que no tingui ascensor.

The staff was very friendly and helpful. The breakfast pastries were homemade and delicious.

It was a little out of the way from the main part of Albi. The decor was not inviting.

The breakfast was fab and plentiful

The stairs was the only negative

Very warm welcome, super helpful and friendly staff. Room impeccably clean and quiet with its own unique style. Bed and linens were very comfortable. Delicious home made breakfast with local products . Free parking available and is within walking distance of all the beautiful sites of Albi. Perfect! Cannot recommend highly enough, thank you!

Our stay was too short!

Reasonable location 5 minutes walk from old city. Charming attention to detail on interior decorations. Lots of character. Excellent buffet breakfast.

Quirky little room with open plan bathroom and toilet in a tiny cupboard in corner of bedroom. Could be struggle for a large guest. Tiny high window over rooftops.

Great staff, very welcoming and helping. The service was impecable, so was the breakfast (your typical French breakfast with croissants, bread, jams and so on. It's close to buses or the city center is within a walkable distance. I highly recommend. Good value for money!

excellent room in centrally located hotel obviously well cared for by its owners super welcome room with external terrace worth the extra money breakfast wonderful including freshly squeezed orange juice parking simple near and free Stéphan and Mayling wonderful hosts

The couple who run this hotel are amazing! They work from 7am to 9pm. Always with a smile and efforts to make your stay as great as possible. I love that they have comfy communal spaces both indoors and out. We loved that this is not a cookie cutter place .

Nothing

The welcome from the team at Hôtel Les Pastiliers was delightful. They called us while we were on our way there to check if we were okay and let us know they expected us. It's the kind of service that all hotels should aspire to and a reminder why small and independent is often worth the effort. We were offered a choice of rooms. They even took into account what time we wanted to leave the next day to make sure we were not disturbed by other guests who were planning to leave much earlier than us. Good breakfast with some home made choices.

The coffee at breakfast could be better.

pretty, convenient and very helpful front desk

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