Hotel in Reims
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Facing Reims Cathedral, La Caserne Chanzy Hotel & Spa, Autograph Collection features a spa, a restaurant and a gym in the center of Reims. The hotel is a ten-minute walk from Reims Train Station and offers free WiFi and a 24-hour reception.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Reims
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
What a super place - staff were brilliant from start to finish. Very efficient and caring. Meal in the Grand Georgette was excellent, fabulous wines, fully explained & the food was top notch. A delightful setting and memorable stay.
10 / 10Outstanding·Oct 2026
Great central location
7 / 10Good·Oct 2026
Location across from the spectacular Reims Cathedral is fantastic!
Our room was so tiny you could barely open a suitcase. Shelves were also very small and we couldn’t unpack. Even though my husband is a Marriott Bonvoy Platinum member we weren’t upgraded or given any special treatment. I had reserved on booking.com myself because this was a trip for his birthday.
We also found the service to be lacking in some areas. I was not able to connect to any WIFI and although they tried at reception, I had no connection during our stay.
The water bottles provided in the room were very small and not replaced the next day.
The restaurant staff at breakfast weren’t trained well and didn’t show any sincere interest. We had to ask for things a few times.
Dinner was very good
6 / 10Average·Aug 2026
The location of this hotel is nothing short of incredible because Reims Cathedral is directly in front of the hotel and it is one of the great sites of France.
We had been to the hotel before. So we know that it is comfortable. We booked a room looking onto the cathedral and strongly suggest anyone with the budget does the same.
We had dinner in the fine dining Restaurant - the food was good, but we found it very expensive, with tiny portions. I think their approach to fine dining wasn’t well balanced.. we had not appreciated when we booked the restaurant what the nature of it was, so suggest that for most people booking the brasserie restaurant might be a better idea, if you want value for money and not go to bed feeling hungry.
The real disappointment though was breakfast. The coffee was not good, the staff were inattentive and we were served really horrible pre-prepared scrambled eggs. Someone had tipped a mountain of salt into them. We sent them back and a second lot of luke warm pre-prepared weirdly shiny, salty eggs arrived as a replacement- so we sent them back too! It is true to say that breakfast was removed from our bill which was a very kind gesture from the hotel. But we had a long journey and we left and immediately had to stop for coffee and croissants at the first available garage!
The juxtaposition between the fine dining the night before and the very bad breakfast experience was extremely strange. I think the hotel would do well to really look at their breakfast arrangements.
Breakfast
$$$$
Top rated by guests
8.5Excellent
(1,205 Ratings)
"What a super place - staff were brilliant from start to finish. Very efficient and caring. Meal in the Grand Georgette was excellent, fabulous wines, fully explained & the food was top notch. A deligh..."
Verified guestDon't miss out! Price and availability may change
