Holiday Inn Portsmouth, an IHG Hotel
About this hotel
Located by the sea front, the Holiday Inn Portsmouth offers a lobby, a bar and a restaurant. Guests can also access the on-site You Fit Health Club with a swimming pool, gym, hot tub, steam room and sauna.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Family friendly
Map of Portsmouth
Hotel in Portsmouth
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Air conditioner and more
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Reviews
3.9/5.0
Good(4,463 Reviews)
100% verified reviews7.0
Decent size room with sea view & A/C. Good location.
Breakfast was pretty average. All OK but just adequate.
6.0
- Great location!
- Decent breakfast with gluten-free and dairy-free options
- Nice swimming pool, jacuzzi, steam room and sauna
- Could store the luggages safely with them after arrival and before departure for a while.
- We asked _specifically_ for a *double bed* room. I am quite certain I clicked this while booking. The receptionist pointed out to me that it was not the case. Unfortunately my booking.com reservation also agreed with his point. I was and still am very confused. I left a response to booking.com, never heard back. Great going, booking.com!
- They could only provide us with twin-bed rooms (even if they bumped us to executive room -- which I didn't care much for).
- They had a really dusty/dirty fan and another machine (which was on top of a chair for some weird reason).
- The cleaning crew only made the bed of my partner because my laptop was on mine! :-O
- Insanely ridiculous prices for what it is. We had to take it as it was one of the last ones available.
- The receptionist kept pointing out that he was right (and in my opinion hinted that we should be happy for the 'executive room'). But it wasn't helping my case as I was (and still am) genuinely surprised as to how they didn't get it that we asked for a "double bed".
- Overall I wouldn't stay here again.
7.0
Location was good, not in the town centre so quieter, but close enough to walk it. Right next to Portsea common, and on 3 bus routes, so an easy walk to the shoreline. A solid 3 star hotel.
I accidentally booked an accessible ground floor room which meant noise from men revving their car and motorbike engines outside the window. Also a weird stain on the curtains that just need to be changed for minimal cost.
6.0
Top Lage, Swimming Pool und Sauna sind vor Ort kostenfrei verfügbar. Gutes Restaurant.
Unbequeme Betten und teilweise unhygienisch. Keine Klobürste auf dem Zimmer.
4.0
The staff were very pleasant,
We asked for a twin room with a shower, First room had a bath, second room had a small double bed, The third room was ok but small.
The restaurant was really busy waited a hour to be served our starter ,only two staff working the restaurant.
7.0
The staff were fantastic and so helpful. Love that there was tea/coffee/hot chocolate and biscuits in the room..
The pool that was advertised was really not very clean.
10.0
Breakfast amazing
Our disabled room great size and lovely touch to have water to use in fridge as mum needed to take tablets and I didn’t bring drink , wonderful place
Nothing all lovely for my family and grandchildren played a game while we had food so it wqs perfect
9.0
Lovely room, excellent location, fantastic breakfast
Nothing
3.0
The breakfast was good.
The room was basic for the price. The shower/bathroom was not that clean. The spa area was really unclean, hairs all over the floor and it had a bad odour. The spa is very outdated. There's no changing rooms. Showers in the spa area were dirty. Considering there was a member of staff around, didn't seem to be doing much for the cleaning and the hygiene
9.0
Excellent location, great connections to public transport and easy to find. The room was decent and they were nice to respond to requests promptly & GREAT BREAKFAST!
Staff shortage! The breakfast staff were over burdened. I felt rather bad for them and I won't complain about what was amiss as they were doing their best 😊
8.0
El trato del personal. Una maravilla y muy profesional. Sobre todo Mohammed en recepción, una señora de la limpieza portuguesa y un chico muy alto con el pelo rizado que estaba a la hora del desayuno.
No había nada de spa, ni masajes ni nada para relajarse. La mayoría de las instalaciones no funcionaban.
9.0
Firstly value, secondly bed comfort thirdly great breakfast if a little shambolic regarding the staff..
Nothing
8.0
Spacious as booked a premium room. Hotel staff were friendly and the breakfast and dinner menu were good too
7.0
All was clean and nice modern
Hot tub wasn’t working and it was one of the main reasons we chose the hotel
10.0
The staff were extremely helpful. Also I had a query regarding my bill and the office staff were also extremely helpful and sorted out my query.
The only difficulty I had was a query on my bill but that was soon sorted out.
3.0
Breakfast ok nothing exceptional.
Room cold. Bed very uncomfortable and mattress badly stained. Coffee machine broken. Chair stained.
10.0
Good location, good customer service and they had everything we needed
5.0
generally ok, the room was looking quite shabby and would benefit from a modern upgrade
the condition of the main room was shabby.
2.0
It was satisfactory
I was on the ground floor room no 4, the emergency light kept making a horrific sound, I went to reception at around 23:00 to tell them that I was woken up by the sound but by the time we got back to room it had gone off, so it was as if the man didn’t believe me. It then went off again at 3 o’clock in the morning and again at 5 o’clock. I managed to get a video of this horrible sound. Luckily when I got up for breakfast I managed to show a member of staff this sound to which my reply was, ok il let maintenance know, when I handed my key card back I then showed the lady behind the counter and the only reply I got was sorry about this il put some points on your IHG account, which hasn’t been done either. I definitely won’t be going back to another holiday inn.
9.0
Warm, clean and friendly efficient staff. Also a great location.
Car park not large enough.
8.0
Room was a good size with comfortable bed. Nice big shower cubicle.
No mini fridge in room. Had to dodge the water leaks and buckets in the spa
7.0
It was clean, nice having the pool, jacuzzi and sauna. Has a gym too but I didn’t use it. The bathroom looked like it has been redone. Breakfast was amazing and most of the staff were kind, approachable and helpful. The lady who seated us for breakfast made an extra effort to get me some paper so my daughters could make a homecoming banner for their dad who was returning from deployment.
Looks a bit tired, could see wallpaper peeling in some parts. The staff member manning the pool desk was quite abrupt, on her phone, chewing gum. Pool still had 15 mins to closure and she rudely interrupted sauna session to announce pool closed at 8 (despite we having already discussed this on entry) leaving the door wide open. There was also a a few buckets collecting a leak in the pool reception area.
6.0
The gym , sauna and swimming pool although tired were more than adequate.
After booking in and opening a tab as we intended to eat in the restaurant, when we did go to eat we were shown a hand written piece of paper with about 6 items on. This was all that was available with no explanation as to why. We ended up going out to find somewhere to eat
9.0
Great location close to sea front, Old Portsmouth and Gunwharf. Facilities much improved in restaurant and bar area since our last visit. Friendly reception staff and decent free WiFi.
Net curtains in our room were badly ripped. Not a major issue bur first impressions count. Pillows were very poor.
8.0
Very good
Close to the Hovercraft
8.0
Good location to walk to local shopping and attractions .quite hotel even although busy with parties etc.comfortable bed, would stay there again.
The only issue was the position of the soap dispensers at an awkward height.
6.0
Drinks to expensive,slow at breakfast refilling food,bedroom a bit small
7.0
Friendly staff especially a lovely lady called Ania who worked front of house on the breakfast shift - she was an absolute star and joy!
Lovely interior aswell.
The swimming pool and changing rooms were quite cold.
8.0
Breakfast was good.
Room was good and location was perfect.
7.0
La proximité du centre, le personnel adorable, particulièrement avec les enfants, le petit déjeuner fabuleux....
Nous ne savions pas qu'il y avait une piscine!! Quel dommage, nous aurions pris nos maillots.
9.0
Staff very friendly, clean, modern and good facilities. For it’s class an excellent offering. Our children particularly enjoyed the pool and the restaurant was better than expected too.
We asked for interconnecting rooms for our family of 5. The rooms were quite small but i feel this was reflected in the price. As we only stayed 1 night it wasn’t a problem for us.
3.0
Location
Lifts and rooms to small
Parking awful
Staff only bearable
No heating in room only air conditioning
8.0
Staff were really good, friendly and professional.
Breakfast was very good although the decaf teabags were pretty awful.
Cleaning staff were excellent .
The bed was uncomfortable due to how hard the mattress was .
Heating was on & room too hot not controllable by us . Set by the season - radiators pouring out heat.
8.0
We book this hotel as its close to gunwharf quays and has a pool and plenty of parking. Nice big hotel and easy to get to. Breakfast was good but not much space at peak times. Receptionist was very understanding about the issue we had with noisy kids and dog.
Our room was quite small, struggled getting in with cases but it was clean. Love the toiletries. Unfortunately we
had kids and a big dog in a room a few doors down and kids were shouting from early on, dog was barking, the heating clicked on noisily at 6.45am and then there were trucks with reversing sirens just over the road from 8.00am even on a Sunday. Got up and went for breakfast which is good but not much space for the amount of rooms.
7.0
Swimming pool and location
Air conditioning not working and had appeared that way for a while
5.0
Location was good and the shower in the room powerful.
Waited an extremely long time at reception to check in and staff although fine, not overly professional or welcoming.
The room was okay but tired and very dated.
There was black mould was in the bathroom.
The window was filthy, so much so you couldn’t see out of it.
Overall okay but not good value for the price we paid.
5.0
Excellent staff, decent breakfast.
Expensive, basic bedrooms (no fridge, no safe, tiny bathroom). Air con didn’t work in most rooms.
8.0
Location & pool
Bedroom smelt damp near to the side of the bed that was nearest to the bathroom
8.0
Felt unwell and they extended the check out time for me - much appreciated
FAQs
How much does this hotel cost compared to others in Portsmouth?
The average price for a rental in Portsmouth is $174 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Portsmouth, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Portsmouth, an IHG Hotel. Enjoy the water!
Is Holiday Inn Portsmouth, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Portsmouth, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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