Copacabana Apartments
About this apartment hotel
Nestled in Surfers Paradise, this attractive apartment hotel for $219 per night is a great option for your next trip. Just 3 minutes’ walk from Surfers Paradise Beach, Copacabana Apartments has 2 pools, a sauna and a hot tub. All rooms feature a balcony.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of Surfers Paradise
Reviews
3.5/5.0
Average(182 Reviews)
100% verified reviews
4.0
The outside pool & BBQ area was great.
Where to start! They wanted us to wash the dishes before we left (which is fine) but the dishwasher didn't work and had so much mold growing inside it smelt so horrific when you opened the door, there was also no dishcloth/dish brush or anything to actually do the dishes with. One rubbish bag (the apartments aren't serviced) for our weeklong stay so had to buy them also.
Only one of the lounge siding doors worked and you couldn't lock them doors as they didn't line up correctly. The main bathroom had no shower door or even a curtain so the whole bathroom floor got wet when having a shower.
The ensuite bathroom door didn't slide so I had to leave the curtains in my bedroom closed our whole stay or the apartments next door would have been able to see me go to the bathroom and shower.
There was no hairdryer (even though listed that the rooms would have one), no facecloths in the bathrooms so had to purchase them also.
The clothes airer was like 40cm wide and you couldn't even fit a load of washing on it. I also don't know a single accommodation place where you have to pay for Wi-Fi (which I was never advised of so we had no Wi-Fi the whole week)
The indoor "heated pool" was cold, games room is gone (but still on their website) and the spa and sauna didn't work either.
8.0
Close to everything
7.0
Love the indoor heated pool and spa
Staff communication
the door was locked to get into the property with no way to get the attention of staff.
we eventually got in by following a delivery person then got our keys to the room.
No clear information on how to check out.
The reception staff told us she would be available early to take the keys but there was nobody in sight when we left around 8.30am.
We eventually found a safe to drop the keys into, but it would help to put up a sign with instructions on this.
4.0
Outside pool area looked nice
It’s was dirty, lights weren’t all working. Cleaners could do with cleaning
8.0
Central
Facilities while old were comfortable and all I needed
Staff were great when I needed help because of a cancelled flight. Thank you 😁
10.0
great location lovely rooms
2.0
location was convenient. Close to beach & cafes.
I tried to contact the property on multiple occasions via booking.com and received no response . I also left multiple voicemail on the listed phone number with no response. finally after yet another email I got a response. Checkin is supposed to be between 2pm and 5pm and when we arrived shortly before 3pm there was a sign on the door saying back in 10 minutes. 40 minutes later, after leaving a couple of voicemails and messaging via booking.com finally someone arrived to check us in. They couldn’t get the Eftpos machine working so had us direct deposit money into a bank account … I only hope this is a legit account and booking.com don’t attempt to charge my credit card as well. The apartment itself look like it had renovated kitchen and bathroom which would have been nice if they were clean. mirrors were dirty, as was the stove top & behind / under couch. to top it off their was a used baby diaper behind the door in the main bedroom.When checking out of the property at approximately 9.30am there was a closed sign on the reception door even the the hours of operation sign said 8.00 - 10am. we had seen the property manager returning from the beach in swimwear just 10 minutes earlier so he was obviously too busy to be available to checkout guests. there were no checkout instructions so we left the keys in the safe out the front of the property hoping this was ok and sent a message to the manager. he called me He called me, surprised we were checking out before 10am. I told him about finding used baby diaper in the bedroom and he said ‘no way!’ The asked if he could call me back as he needs to speak with the cleaners. Needless to say he never called me back.
4.0
Size of room
Air con didn't work. Staff were odd. Room wasn't cleaned, hair on shower walls.
3.0
Location
Too old and not that clean
7.0
Friendly staff location and facilities
Wasn't very clean
Had hairs in shower and in fridge
Crumbs in kitchen
Sticky foor
Dishes had old food on them
Management was very nice and helpful cleaning staff let it down
8.0
loved the location, good sized rooms
air conditioning was not working, few doors were broken.
3.0
The Pool and Spa areas were good. The location was great.
Air conditioning did not work. Cockroaches and spiders in the rooms. Untidy, unclean and dusty. Main bedroom fan and light only worked occasionally. Main bed very uncomfortable and on an angle. Damp and musty odorous throughout unit. Fly screens broken upstairs. Cutlery and dishes dirty and dishwasher broken.
4.0
location
no mention of the amount of stairs needed to use, spa steps too deep for older person to negotiate, manager was unavailable on morning of check out so wasn’t able to check out satisfactorily no back up person. Reception phone disconnected.
Room was lacking sufficient cutlery for 6 people - 2 forks…..
wifi that had a daily rate hardly worked anyway.
lounge suite was very difficult to get off especially corner seat
not suited to older generation at all
signage to find place hidden by shrubbery
6.0
Room was big and had everything we needed. Car parking is secure and staff friendly
No lift so not good with a heavy suitcase, also found power points were old and tight to fit plugs in. Needs a bit of a facelift
5.0
location great, facilities great. bed comfy
room could’ve been cleaner, maintenance is needed quite badly
(OHS) - aircon unit on balcony ready to fall
5.0
The location was good. Although we didn't use it the pool and BBQ area look well maintained and very nice.
Some friends checked in at 10am and grabbed some keys and organised a car park. Spoke to receptionist who said she would see if there was a 2nd car park for us. When we checked in 6 hours later. She still didn't know. She couldn't help us pay for street parking as we didn't know how. The undercover car parks were booked out in Surfers.
The beds were very uncomfortable and the level of cleanliness was average.
8.0
I have stayed here a few times, location is perfect, rooms are tidy and clean
always recommend to friends
nothing
1.0
all I can say is great location
they had closed the office before the time listed on the website, poor communication, room was damaged and I was asked to fix a curtain that had been broken lucky for them I am handy on the tools, floor had sticky stuff everywhere, no curtains in the bathroom for privacy to next building, remote for tv didn’t work, remote for ceiling fan and light didn’t work so they had to stay on all night and the light was dangling from live wires and to top it off I found a used needle and vile of stuff still in a kitchen cupboard
8.0
Location and Customer service
No toiletries or Facewashers so make sure you byo but luckily I did and the IGA Is close if you need anything like that.
3.0
Location great.
Very dated 60’s. Doors of hinges laid beside wall. Tap continually running. Rust in shower. Vanity laminate lifting. Broken chairs outside. No coffee sachets. Did not think it was worth $205 a night!
8.0
great location, close to beach and the great north cliff surf club
no air conditioning in bedrooms and no elevator we were on third floor and I had hurt my right foot that week so stair weren’t fun for me.
7.0
Location was fantastic. Pool area clean and tidy. Room was spacious and perfect for what we needed.
Room needs a little TLC and carpet needs replacing in main living area
4.0
Staff and residents are such a lovely community, so friendly!
Only one key to a 3 bed appt was difficult for us. The AC didn't work under cooling mode. Our apt place looked SO OLD, totally misleading from the ad....needs a major Reno and will be worth every dollar. Has lots potential.
9.0
ᴄᴏɴᴠᴇɴɪᴇɴᴛ ʟᴏᴄᴀᴛɪᴏɴ
None
6.0
No smoke alarms. Mould on roof in bathroom. Ceiling fan in lounge room didn’t work.
FAQs
How much does this apartment hotel cost compared to others in Surfers Paradise?
The average price for a rental in Surfers Paradise is $219 per night. This rental is $0 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Copacabana Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Copacabana Apartments. Enjoy the water!
Is Copacabana Apartments pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Copacabana Apartments?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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