I had a wonderful one bedroom apartment in Fedra II. It looked like it had been newly refurbished. It was very clean and comfortable. Breakfast was very good and offered a great variety.

On arriving at reception I had to walk to the other end of the resort. Pulling a suitcase was not ideal. A golf cart to assist would have been ideal but a minor issue which didn't affect my stay.

Modern design

Car is needed every time we wanted to go for a walk or eating as there are a lot of buildings and they are far from the town. Poor shower design, always water outside the bathroom.

the entertainment area is dirty and smelly the tables are disgusting didn’t even want to my drink on them

the room was spacious and nicely set up for all of us! nice set up!

all of our seem to have all come back we bites all over our body’s. the rest of the group we travelled with, who were staying in various different rooms across the club, didn’t have bites like ours. we are wondering if it was something to do with our room.

Modern accommodation with pool view

WiFi with fare

On the 2nd of April we checked in at the Bellevue Club hotel in Alcudia, Mallorca. We had booked an apartment with 2 bedrooms, each for 2 people, plus an extra bed in the living room. I repeat bed not sofa. When we got to the room assigned to us at check in, we were faced with several problems: 1: The room was not the same as advertised online, being visibly older and in clearly worse condition. It was dirty, with a lot of dust on the floor and furniture, something that we consider unacceptable since the hotel opened on the 1st of April, so cleanliness should have been ensured. 2: The balcony protection was broken, constituting a danger in itself, aggravated by the fact that the glass was on the floor, with shattered pieces and nails scattered across the floor (see attached photo) constituting a serious cut/injury hazard. 3: The fifth bed was actually a couch that wasn't even made. The sheets were left folded on top of it for us (guests) to make the bed. This is not only unheard of for me but almost anecdotal. Faced with this situation, we decided to go to the hotel reception to explain the problem and request a change to a clean and safe room, but also in accordance with what was advertised on the website. We were told that they could only change us to an exactly similar room as ''it was the room we paid for'' despite it not being the same as advertised. Here, we were dealing with a case of false advertising, which is illegal in Spain and in Europe. However, as our priority was safety and comfort, we accepted the room offered to us. Imagine our astonishment when, upon entering said room, we found it to be occupied by other guests (a fact later confirmed by the reception staff).

1. Receptionist Noel was very nice and friendly once we got to check in. 2. Room was new - but clearly building had been rushed to open. 3. First evening dinner was nice, but then it seemed like it was the same/similar stuff every time had lunch or dinner. 4. Pool area was nice for children and the parks for playing. 5. General location and setting was pretty

I didn't like: 1. Extremely long line to get checked in, waited about 45 min. 2. Put on third floor with an 8 month old baby and three year old with lift out of use. Asked to move at reception they said no, it would be fixed. It never was. We had to climb the stairs with the push chair, baby and three year old each time we entered/left the room. Feder lll 3. First night very cold, no air con and insufficient blankets. Second night was working. 4. Again, to get a drink with all inclusive every time the line took 30-45 munutes. At the pool bar and at the children's disco. My partner missed the whole thing as he was in the line waiting to get a drink, line was about 50m. Just one person serving drinks. 5. Shower overflowing the bathroom. Was nearly under the apartment front door. Need three towels to try soak up the water. 6. No house keeping at all. No new towels and no bins emptied (not sure if this is the norm). 7. Live wires exposed from the terrace window and bedroom window. 8. Paid all inclusive for whole family but you can't get bottled water ... No food options for 8 month old baby, had to buy baby food on the on site spa. 9. Experience in the dinning room was always kaotic, particularly the final morning. We lined up for breakfast for 30 mins! 10. Apartment so far away from reception and dinning room. Thank god we took our car, first day was 10-15 min walk. 11. Balcony door and window do not lock. As

great location 5 or so minute walk to the beach, lots of pools, clean and basic

our apartment was lovely but we didn’t face the sun

The room and location was excellent

The fridge in my room didn't work

The pool was nice with a nice view The breakfast was delicious The views from balconies or around the place are pretty nice It’s located near shops and restaurants They have nice games to play there

The room (deluxe room) basically wasn’t that good .. it wasn’t clean, and even when we asked to clean it, it wasn’t cleaned properly .. there was even someone’s else hair on the floor when we arrived and still there after cleaning The phone and the safe weren’t working .. we asked them to fix the phone .. they promised.. but wasn’t fixed We had two separate beds .. it’s nicer to have big ones for such rooms The elevator had a button broken, so everyone had to put a finger inside to press it

Plenty of swimming pools and sun loungers. Our room was very clean and modern, perfectly situated to all amenities.

The mosquitoes are a problem in the area.

The room was great value for money and the complex is huge with loads of places to explore. Also just a 5 minute walk from the beach with the cheapest souvenir shops in the entire island. Free parking inside the complex. The room was well lit and spacious.

Lots of noise and people talking in the corridors. Door was almost coming off its hinges. Having to pay for wifi in 2022 is ridiculous, let alone having to pay 5e PER DEVICE! PER DAY! And no remote.. You have to pay 10€ for the remote. People in the reception act as if they're doing you a favor.

Everything is on site perfect for families a short 5 min walk to the beach

At night the lift doors slamming or exit doors slamming every time someone entered

Good location, parking, pools

Missing basic kitchen equipment, no knife to slice bread.

spacious and plenty to do

Food

if I had the option to stay in hell or here I think I might opt for the first option. The guy on reception was nice and the pina coladas did the job but apart from that I wouldn’t come here if it was the last place on earth which to be fair, after dark it felt like a zombie apocalypse.

Aside from the horrific accomadation that is not dissimilar to a prison complex, the nasty food, rubbish all over the dimly lit marathon trek to your rooms what we really took the hump with was being eaten alive by BED BUGS!!! luckily we came on a two night stay on our travels and after crying in pain all night were told by 3 pharmacists it was not the tiger mosquitos we had seen nawing away at us after dark, our bites were BED BUGS!!! my partner was so badly affected as it seems he slept nearest the corner of the bed where bed bugs live. The pools looked like people were bathing in them and all in all it was just disgusting. My final review in an attempt to prevent anyone else from ever visiting here is please look at the images of the actual BED BUGS!!! The most vile place I have ever visited on the beautiful island of Majorca and we have visited a fair few so please select anywhere but here if you value your health.