Hotel in Canton of Ticino
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Set on the shore of Lake Lugano, Swiss Diamond Hotel Lugano features 3 restaurants, an indoor and an outdoor pool, and a beauty and health center. Admission to the on-site spa center is free of charge. Free WiFi in all areas is also provided.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Canton of Ticino
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Location is amazing.
Staff are fantastic.
The restaurant is superb.
We asked for an iron however the hotel has an ironing service and therefore does not provide one. If you want your clothes to be ironed it’s an extra expense. I expected a 5 star hotel to be able to provide an iron.
10 / 10Outstanding·Aug 2026
Everything it was the best and we liked our stay
Nothing the hotel it self was good, the only bad thing was their Michelin star restaurant, were I reserved a birthday dinner for my wife and they ignored my request and I reminded them again and they ignored me again
10 / 10Outstanding·Aug 2026
Staff were wonderful, they were exceptionally helpful and obliging.
Nothing
5 / 10·Sep 2026
The location was fantastic, the waiting staff at breakfast and dinner went out of their way to make sure we had a good experience
The reception told us no information at all
We had dinner on two occasions at the restaurant the first time it was excellent
The second time the food was tasteless and over priced for what we received
The hotel promotes a panoramic restaurant on the 6th floor, yet it was closed our whole stay and also the bars they promote are only open when it’s bad weather! Nobody says this.
There is also local discounts available throughout Lugano and the reception should have informed us of this and given us the discount card to use, which would have saved us 20-40%
$$$$
Top rated by guests
8.4Excellent
(1,286 Ratings)
"Everything it was the best and we liked our stay"
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