it was centrally located, the beds were comfortable, the room very nice, the breakfast was good and the staff was very friendly

the only comment I can make is about the size of the shower stall, but I understand that it’s an old palazzo that has to follow certain rules

central location

There was some noise from passing traffic and a constant background humming noise (from a fan ?) the breakfast was very basic.

Very good location and kind staff. We forgot a bag after check-out, they called us immediately to come pick it up. Very good breakfast and overall value for money.

All was perfect!

Room was very comfortable and staff was friendly and efficient helping us with planning of the sught-seeing.

Would have liked some vegetable and fruits for breakfast.

Greatly located in a very central area, close to everything — museums, San Andrea Cathedral, Ducale Place and other sights, and also the supermarket and restaurants. The staff was fantastic, very attentive and helpful in all aspects. I liked that there was access to filtered water, tea and coffee at any time of the day for the guests.

Okay, the main point of the hotel is to have a good sleep. I can't say I had. Rooms are not at all soundproofed, and I had the room closest to the breakfast room, so I woke up every day at 7 while the breakfast was prepared. I had earplugs knowing that there will be noise in the city centre but, unfortunately, they didn't work for the noise from breakfast preparations. Also, the furniture in my room was so outdated and badly painted that I was surprised. I think it could be quite easy to fix it or find the new furniture that doesn't shake when you touch it.

The location is excellent - you are in the heart of historic centre. The staff is very nice. The breakfast was good for us.

The downside of central location - sometimes it becomes noisy, even at night. If you are planning to stay in summer - think twice - there is no air condition.

Our room was lovely, although the bed was not the most comfortable. The breakfast was quite sufficient and the bonus was having access to tea, coffee and water at any time.

The bed could have been a little more comfortable although after 2 weeks in Italy, we found that all our beds and pillows were made from memory foam.

Excellent location. Lovely, if small, junior suite with two balconies and a good sized bath. Complimentary mini bar. TV with sky box and Netflix. 24hr drinks, tea and coffee. Very friendly and helpful staff.

The ceiling radiator in our bathroom leaked throughout the visit. It dripped onto a light fitting and a wall-mounted electric hairdryer. The staff helpfully arranged same day maintenance and it stopped, but only temporarily. They committed to arranging further maintenance, but that inevitably fell outwith the duration of our stay.

It’s well located in the center, everything in walking distance. Very nice and friendly staff. Hotel is clean and quiet (we had our room in the 2nd floor with the windows to the street). Parking is possible wherever you find free place. Got a parking card from the hotel (ztl) Luckily we found a free gap just in front of the hotel. Had a great stay and would highly recommend!!

Nothing to complain!

location excellent

N/A

very sweet hotel, great location

friendly staff, nice breakfast

Small, comfortable, clean and centrally located hotel in the heart of Mantova. Staff were friendly and helpful. Decent breakfast with a selection of meats, cheeses, yoghurts, pastries etc.

No negatives!

I’m terribly sorry to say, but the place was refurbished poorly. Ikea or lower priced solutions. It’s inappropriate for a hotel in the historic centre to show so little respect for the existing architecture.

Good size room, clean and comfortable. Very helpful and friendly staff. Perfect position for what we where there for. The breakfast room was available all the time to make hot drinks. Very quiet and air conditioned. They kindly provided access to the freezer to store medicines.

The shower head 🚿 was fixed, which is not the best for me, but in fairness, I didn’t ask at the time of booking and it has a very strong flow, which was great. The shower dish is smooth, but you can ask reception for a shower mat, if that concerns you.

The staff were so friendly and helpful. The location of the hotel could not have been better.

Great location onto central square & Ducal Palace

Difficulty getting taxi eventual ran to the railway station

comfortable bed

bars around that you cannot sleep. poor breakfast quite old furnitures and bathroom