Hotel Universo
About this hotel
Conveniently located in historic downtown Guadalajara just steps from a variety of attractions, dining and shopping, this hotel offers comfortable guestrooms and an on-site restaurant.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Family friendly
Map of Guadalajara
Hotel in Guadalajara
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
4.1/5.0
Excellent(1,886 Reviews)
100% verified reviews
8.0
El personal súper atento❤️
5.0
Ubicación buena
Habitaciones con mucho ruido las del lado de la calle López Cotilla
9.0
Agradable y comoda la habitacion regresaria sin dudar gracias
7.0
Estuvo todo a la mano , muy buena ubicación y buffet desayuno a buen precio pero faltó un poco de variedad y sabor.
Colaborador de estacionamiento muy buena actitud de servicio.
El joven bellboy muy servicial ala llegada.
Las camas muy duras y era complicado tomar el sueño, además la limpieza de cada mañana solo era tender las camas y sacar basura.
No se me respeto el precio donde se realizó la reservación.(Booking), señor de recepción del día lunes 4-09-23 en mi check-in no tuvo ningún contacto visual ni mucho menos orden de servicio. Fatal
En área de restaurante se observa en varias ocasiones pan con crecimiento de moho y plaga(cucarachas)
4.0
La ubicacion
Estaba sucio el cuarto, había un peine y una dona y pelos en el cuarto, y por parte del personal no me solucionaron un problema y literal me ignoraron cuando les aborde que me lo solucionaran
8.0
Ubicación
8.0
The place was nice, comfortable and clean. The room we stayed in was pretty spacious.
The ramps for carrying luggage are very steep.
3.0
I liked that there was AC and TV in the rooms. There was also a balcony which was nice
The front desk was not very friendly and not very organized. There were some chairs in front of our room and they were so dirty and had balls of hair on them. Our room was so old and run down. The bathroom could use a remodel, it was dirty and old.
10.0
inexpensive and dt.
no ice, water came out yellow in the shower at first, but then cleared up.
8.0
*I like that there's attention at the reception 24hrs, Incase of an emergency
*Rooms very clean
*Necessities are ok
*Clean beds
*Bathroom is small but ok
*The door to my room wouldn't lock from the inside, and I was travelling with my 3 children 1 of which is a 2 year old and was always running to open the door. And I'm all about child safety, this is the only thing in the whole hotel that did not meet my standards.
10.0
todo excelente
4.0
Nothing
Someone was at my door at 2 am morning very scary situation, everything was dirty and holes in the ceiling never again staying here
10.0
close to everything
parking across the stree
8.0
nice hotel and very close to the inner city.
Everything was nice
10.0
Everything was perfect check in receptionist on Thursday 11/24/2022 nice and respectful
the receptionist from my check.out horrible attitude my check out Friday 11
/25/2022
On 11/27/2022 the check out receptionist was the same from the check in he was disrespectful with me and he was also being disrespectful with one of his co-workers he doesn't have people's skills seems he doesn't likes his job. Has allot of anger issues.
I want to come back to the hotel but if that person is still her or not apologize I will never come back
1.0
Location
Hotel is too old. You can hear the people in the halls
8.0
upgrade on there beds
5.0
The room was smelly
9.0
location
na
8.0
We reserved for 3 rooms, 2 rooms with double king beds and a sofa bed. It was not sofa bed..it was just a regular sofa. :(
8.0
Location
Wifi
FAQs
How much does this hotel cost compared to others in Guadalajara?
The average price for a rental in Guadalajara is $61 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Universo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Universo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Universo?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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