Hotel Relais Saint Jean Troyes
About this hotel
The Relais Saint Jean is a 4-star hotel located in the historic centre of Troyes, in the Champagne-Ardenne region. Guests have access to a fitness centre with a hot tub in the 16th-century cellar.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Troyes
Hotel in Troyes
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
$$$$
Reviews
3.9/5.0
Good(1,706 Reviews)
100% verified reviews5.0
Le personnel, les parties communes, l’emplacement. Le parking privatif, même si non utilisé.
La propreté ( fond des toilettes marron…) et la vétusté de la chambre, non conforme à un 4 étoiles. Le bruit de la Clim la nuit est particulièrement désagréable.
8.0
L’emplacement et la qualité du site. La chambre. Le petit déjeuner.
Un sachet de thé ouvert et des ampoules en cours de remplacement trouvées dans la chambre. Très petits détails certes.
9.0
Fantastic location. Great midpoint for driving from England to the alps. Perfect town location for walking around the medieval town and loads of restaurants. Car parking underground. Very good breakfast. Very helpful and friendly staff. Would definitely go there again.
The shower in the bathroom was half broken; still worked but only the rainfall shower. Not really a problem.
4.0
Nothing
Wi-Fi was bad, almost non existent at times, I am guessing my room was at the end of the router range.
When i booked the hotel, breakfast was shown as £10, but no option to book, on the day it was £17 each.
I was charged for 2 parking bays even though our 2 motorcycles were in 1 car bay. The receptionist said he could not change the bill. Would not recommend this hotel.
5.0
Parking in the underground car park worked well and the location of the hotel was excellent. Breakfast was nice as was the room it was served in. Room has clearly been refurbished recently.
I had asked for a room near the lift so it was likely that there were some mobility issues so I was not at all happy to be faced with an in-room set of steps between the door/bed and especially not that the toilet was also down the steps. The lights seemed to have a mind of their own and the ones over said internal steps came on for no apparent reason.
1.0
Parking is very difficult to navigate tight spacing but useful inexpensive in town parking at 10e per day. Excellent location in centre of town. Trip to carpark is down a long dark ill lit corridor.
Staff were indifferent to problems, reported no air conditioning and mould in bathrooms (two rooms), light in bathroom not working nothing done in stay of three days... staffs attitude what can we do?
Builders using lifts leaving dirt and dust, blocking corridors unnecessarily. One of our party left early because of state of their room.
8.0
location and breakfast
bathroom
could have been cleaner as it was the most expensive suite
9.0
Great value for money at 130 euros per night right in the centre of Troyes and literally 2 minutes walk into the main plaza area. Rooms were a little tired perhaps but I'm nit picking when you factor in the value for money. Incredibly comfy beds worth a mention. Very friendly and helpful staff and onsite secure parking. Breakfast was very good also. Would stay again.
When you factor in value for money no complaints at all.
4.0
Parking at the hotel was pleassant. The lady from the nightshift was kind.
We had no hot water so we couldn't take a shower. They were not able to fix it. Next morning the new shift said, you had could do it in the morning. Is was an un polite discussion.
10.0
The hotel is very well located in the beautiful old part of Troyes.
Easy walking distance to sights and restaurants.
Breakfast was very good.
The underground carpark with direct access to the hotel was a real bonus
Maybe the view from our window.
8.0
great location in centre of historic town.
don't attempt to drive to entrance and unload, it is not possible. go to garage and unload. use the lift to arrive at reception.
9.0
2nd time we stayed here as dogs are allowed and it's a very central location, we recommend this hotel.
8.0
Excellent parking and location. Staff very helpful.
Decoration in room tired and needs updating.
8.0
good location
car park we have a 4x4 Range Rover the car park is full of little kerbs nightmare getting a large car in and out no real need for these kerbs
10.0
amazing location . we parked on the street nearby too
as it says needs updating . however it’s a lovely hotel with lovely staff
5.0
Very nice staff who made my dog and I welcome, great location and the parking made life easy.
Mattress was so old that I felt like I would roll out of the bed. Also there is no dinner option/room service on Sunday nights. I went out with my dog and found a lovely restaurant but after a long day of driving I would have much preferred to have dinner in the hotel.
10.0
Great location in the Center of the old town. underground parking right beneath the hotel. Very clean and comfortable. Staff and breakfast was great and the old town is beautiful.
8.0
excellent location and convenient car park
the rooms are a bit boring
3.0
great location and parking
absolutely filthy, not worth the price. cigarette butts in the flower pots, dirty floors, moldy bathroom, dirty floors, shower had body hair from previous guests
9.0
Charming property in the heart of Troyes. Plenty of restaurants, bars and shops within a few steps from the hotel and yet the rooms are very quiet. The front desk staff was very friendly and helpful. The private parking was very useful, especially considering the location. The jacuzzi situated in a medieval cellar was a great experience and totally worth the price. I would definitely book this hotel again.
The room was a bit small but it's reasonable considering the age of the building. The breakfast is a bit pricey for what it is so we decided not to take it
10.0
amazing all around. made us all including our little dog so welcome
we will return for sure
8.0
location fantastic
bedroom a little basic but ok
8.0
Location
Staff
Room quiet with good air conditioning
Carpets needed cleaning
Wi Fi not great
4.0
The location, which is in the heart of Troyes,
with underground parking. Good
breakfast (extra cost). Elegant modern
reception in an old building.
The room decor and flooring was tired
and hot water very slow to come through
to the shower.
8.0
location
toilet flush
carpet marks
8.0
Great central location.
Very helpful and friendly staff.
Nice breakfast in a lovely breakfast room.
Car park right under the hotel
Like many hotels in France only one U.K. channel in the TV and no access to Netflix or similar.
10.0
Fantastic location. Right in the centre of everything. Couldn’t fault it . The staff were excellent and very helpful with everything we needed. Would definitely recommend and stay again.
10.0
Excellent choice for Gluten Free. Perfect situation.
Very friendly staff.
8.0
Great central location.
We travelled with several bags and it would have been be nice to have some assistance with taking it to our room.
FAQs
How much does this hotel cost compared to others in Troyes?
The average price for a rental in Troyes is $138 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Relais Saint Jean Troyes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Relais Saint Jean Troyes pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Relais Saint Jean Troyes?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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