Location

The hotel is under renovation so nothing open apart from reception. No restaurant, kitchen, bar etc. I was not informed of this and charged full price with no amenities!

The hotel room is big and clean, and really new furnished. The location of the hotel is near the train station, it is convince to transport to other cities. Hotel is quiet and comfort stay.

No breakfast due to the re-furnishing of Hotel, hope next time can enjoy breakfast in hotel.

LOL. Apart from the fact that it's near the train station there's nothing much to write about.

No restaurant. They used to have coffee machine previously which has stopped too. The prices are really high because of Cologne Messe guests coming in but this is a pathetic excuse of a hotel. They dont even have charging points next to the bed. So you can forget about working on your laptop from the comfort of the bed. Every year I come back thinking it cant get any lower, it has to improve but they seem to be hellbent on proving me wrong.

The room

Didn't know the house was under repair and all facilities was closed.

I like the room, very spacious and even the bathroom.

HotelStaff apologetic ....this mess not their fault. The hotel is in the middle of a huge construction site.

This hotel has NO pool available NO food available and for my first 3 hours NO running water

close to train station and city

for what l paid for was expecting a restaurant and bar but all was closed as there was construction ,only realised it was under construction in the morning we had gone for festival would arrive back at 3am/4am so needed to sleep till late mornings that noise from construction didn’t help and were not informed until we got there if we had known in advance could have cancelled and found something else ,l loved the city but that hotel needs to really improve on communication before hand and while there ,the last day was worse as cleaner kept knocking 6 times even though we had communicated to checkout late

Nothing

Everything, the room smelled of smoke, I was directly above building works although they had congirmed that i would be as far as possible away from the noise, the room was dirty, the mini bar was barley filled, only one staff member to check in people. No reductions was made although buildings works were taken place .

clean

Very close to train station, friendly staff, comfy beds

No breakfast, coffee machine did not work, no water cattle

I liked the location. It is close to the shopping centre, cinema,, most famous clothes and fragrance retailers.

I did not experience anything negative

Always welcoming, early check in, room spacious and free drinks in fridge

Cleaning staff very noisy in the mornings, and knock the door even with a sign on it. Reservation works going on very noisy so couldn't rest. Reported it but no refund

reception was very friendly and a quick check in