Family Hotel Madrid

Top rated by guests
Property building, Facade/entrance
Photo of the whole room
Photo of the whole room
Photo of the whole room
Photo of the whole room, Bedroom
review stars
8.5Excellent
(1,071 Ratings)
"Only stayed for 1 night all very good front desk BRILLIANT"
Verified guest
Don't miss out! Price and availability may change
8.5 / 10
Excellent(1,071 Ratings)

Hotel in Sofia


Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Comfortable Accommodations

Amenities

Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products

Map of Sofia

city location on map

Available Rooms

Ratings and reviews

8.5 / 10
Excellent(1,071 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
I've stayed in this hotel many times so far, and would do again, so I guess this shows I'm happy with it. Nice ambience, nice staff at the reception, good location for me (the Mall nearby is a very nice-to-have option for meals or coffee; there is a Metro station not very far; plenty of buses and trams); clean and comfortable room; great value for money as for Sofia.
One of the bedside lights didn't work. The room's outer door handle was loose, but still worked.
7 / 10Good·Sep 2026
The guy at the reception was so polite and helpful and the location was great and very convenient, close to a bus stop, a mall, 5 mins away from the city center. A nice reception area, a vending machine there, convenient time allotted to check in and out, quick and easy check in and out!
The bathroom was very small and badly designed. There was basically no space to move at all while showering, you could barely take a shower. The shower head was broken, which made the whole situation even more inconvenient. The pipes were rusty as well, and the bathroom just felt very old although clean. The noise was another huge problem. People were constantly banging doors and being extremely loud in the hallways. At midnight completely out of nowhere, someone on the other side of the wall started drilling and banging on the walls. Checking the view from our terrace, it turned out there was a residential area the other side of the same building with people actually living there. Stained sheets, towels, walls, chair. A yellow air con equipment that once was white.
9 / 10Outstanding·Jul 2026
Clean, well maintained place. Very easy and practical late arrival check-in. Very good public transport connections; sufficient bakeries, cafes etc in the surroundings for breakfast.
There is an elevator, but it goes everywhere halfway halfway the stores, thus you have always to use the stairway at least for 1/2 storey. Accessibility for disabled and elderly is low.
6 / 10Average·Oct 2026
Cheap and cheerful
Handy for a short stay

$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Family Hotel Madrid. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Family Hotel Madrid pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Family Hotel Madrid?

We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.


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