Lit confortable, clim fonctionnelle, propre dans l'ensemble, services ok, personnel aimable, situation parfaite

Insonorisation bonne mais pas suffisante par rapport aux voisins et pas de la porte... Quelques traces dans la salle de bain... Manque des verres

Disponibilté du personnel, situation et rapport qualité-prix. Petit déjeuner conforme et varié.

Parking payant et difficultés pour garer la voiture.

Très près du centre ville.

Chambre sur un boulevard bruyant, matelas épuisé, cheveux sur la table de nuit, pas de prises électriques près du lit, odeur d'égouts dans la salle de bain, petit déjeuner basique.

The location was fantastic, super close walking distance to the city centre, shops and restaraunts. Perfect place for exploring.

The standard was very average, really uncomfortable beds, room was very dark, only one power outlet in the whole room, WiFi dropped out constantly, the room and hotel decor was very old. Overall I would not recommend to stay here unless you're only concerned about location.

Someone was available at the desk 24 hours; English was not a problem; accommodating, and my room was ready when I arrived. Everything was clean.

The shower water pressure wasn't very good, but that's my only complaint and I managed just fine.

We were very unsatisfied with the room and think it’s a disgrace that the hotel charged us 90€ for it. It looks nothing like the pictures on booking and on the hotel's website. The room looks like a space for luggage that was converted into a double room for guests. There is a window facing a wall and a door out which is to a tiny space with a fence full of spider webs and dripping air-conditions of the floors. There was no day light because it faces a wall and it feels like a dark den. On top of it there was no door in the bathroom and there was noise from the reception through the night. It feels disrespectful and If it wasn’t so late when we arrived we would have looked for an alternative solution! We sent two complaint emails to the hotel but they didn't even bother to answer us.

Great location. The fact it was in the city centre but quiet. (Ask for a garden view room or could be noisy facing street) Small but clean & comfortable. Staff very helpful.

Nothing.

The hotel is located near the main street at downtown, and there is a supermarket in front kf it, as well as restautants very near the hotel.

Great location, very close to all the sights and easy walking distance to everything in the city centre.

Very basic and small room, not as it appears in the photos. Bathroom was tiny and tiles old and need an upgrade. Shower head was loose and didn’t stay in position. Good for the two nights we were there, but would probably stay somewhere else if longer stay as not much space to put clothes, no drawers and little hanging space.

The receptionist was very friendly and helpful.

The rooms were of poor quality. Avoid room 29. It comes with a private toilet that is located outside of the room.

Centre location , few steps jump into main tourist street , many restaurants nearby , supermarket just across the road

small room size , less choice of breakfast

Location was excellent as we were attending concerts for the Aix festival.

Public Parking badly signposted so we missed the turning for it (150m from the hotel) and spent nearly an hour driving round in circles on Aix's one way system. Stay was ruined by a major disturbance outside the hotel during our second night when the door to the hotel was smashed during a fight at 4 a.m. - then again when guests in the hotel started shouting at each other. So no sleep for us. We asked for a discount because of the disturbance but received just a shrug of the shoulders from Reception.

It was close enough to the town as well as the car park. Very convenient.

First, I paid 3 times using my credit card which was declined..when I arrived, the same card/s worked! Then I was asked to place a 50€ cash deposit for any damages. I refused on.the basis, this was a booking.com booking plus I have never heard of this demand before. The room door had damages and also the front door to the hotel was broken.

Great location, walking distance to the Main Street. Inexpensive place to stay for 1-2 nights.

Not the cleanest hotel, the sheets had some stains on it and we found the previous guests’ hair in the shower.

The hotel is on the edge of the old town and makes accessing nice neighbourhoods easy.

The room was not as advertised, smaller, grubbier, dated and cheaply furnished. The grouting in the bathroom was dirty and mouldy. The bed was very uncomfortable. Extremely disappointing and inaccurately represented in photos. The hotel smelt dank and was dark and warm throughout.

Location

Noisy (street), the world's smallest shower.

Staff and location

Old school keys and lock

Good value comfortable hotel on the edge of the old town. 10 mins walk from Gare SNCF 4 minutes from Musee Granet Lots of shops and bars and a really good supermarket opposite. Nice friendly staff. Would stay again.

An electric outlet near the bed head would be really useful. Also a glass in the room would be better than a paper cup which wasn’t changed in 3 days #soggy And there is no wash basin in shared toilet which is a touch unhygienic.

Very clean and great value for money.

Friendly , helpful staff, quiet and good location.

Tutto, buon posto appoggio in aix. Congratulation to people at the front office for check in

Nothing

location was good

none