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Location
Reviews
7 / 10
If you don’t speak Spanish, don’t bother with this place
It’s a nice location and the room is clean
- price and quality didn’t match. We booked an expensive room but was downgraded without any explanation and they never replied messages back after I told them I don’t speak Spanish
- the dogs are cute but they are can’t stop barking whenever they see you and it was a little intimidating at times.
- poor - lack of communication. I sent messages via WhatsApp and booking.com weeks before the trip to confirm details and asking for recommendations. Absolutely no reply. It left me with a lot of stress going to rural areas without a car and no reply from the accommodation.
5 / 10
A very disappointing stay
The room was spacious. The views were open and nice. Close to town, walkable.
I chose Basarte Cottage for two main reasons: firstly, because it advertised itself as a family home and reviews from last year mentioned how friendly and welcoming the owners were, and how they chatted to them at breakfast etc. The reality is that this is a self check in house with a key lock and no one is available to speak to. A previous, recent review mentioned it is a 'ghost' hotel and I agree. Yes, someone replies to messages on booking.com but when I asked their name there was no response. I asked to speak to someone at breakfast - again, no response. We saw two women possibly living downstairs but they never introduced themselves so I thought they were perhaps guests. There were three small dogs running loose near the house, all very barky and running to our feet and barking aggressively. The second and equally important reason was that breakfast was included - photographs are provided in the listing of a freshly prepared breakfast and booking.com calls it 'fabulous'. I've attached photographs of what the reality is. It is the worst breakfast I've experienced in a hotel in Spain. Muffins from Macro, ultra-processed unhealthy food. We could only eat the small yoghurt. Fruit bowl consisted of a few old wrinkly apples and lemons - on case you wanted to eat a lemon for breakast... We stayed for three nights and nothing changed. I clarified my partner's dietary requirements (no sugar and UPFs) and the response I got in the message from the unnamed person was that there was a fridge on the first floor where we can keep food. So yes, having paid for accommodation that includes breakast we had to go to the bakery, buy our own bread, orange, tomatoes...Please don't be swayed by the reviews from last year and before regarding breakfast - this is no longer on offer and we were misled and misinformed by the listing unfortunately.
10 / 10
Unforgettable memory in my life due to fully relaxed in country-style home
wonderful breakfast. Landmark view in quiet environment. Church bell sound.
Fully relaxed in countryside home.
Thank you for sincere hospitality of owner of cottage. Language barrier was not problem.
It was really unforgettable memory in my life. Please enjoy fantastic breeze in your bed.
El alojamiento estaba impecable. Todo el encanto de una gran casa rural en un paraje inmejorable. El personal super amable, tanto la dueña como las encargadas del desayuno, hicieron nuestra estancia muy agradable y cercana.
10 / 10Outstanding·Oct 2026
El alojamiento es precioso, las vistas, el trato, todo excelente
7 / 10Good·Oct 2026
el sitio y el lugar
el desayuno no mostró lo ofrecido y el personal justifico que era fin de semana y los supermercados no abrian
6 / 10Average·Aug 2026
La situation ! Très belle vue. Au milieu des vignes et à 2 km de la mer. L'endroit est très calme (si l'on fait abstraction des chiens des propriétaires et du voisinage qui aboient régulièrement). Située à quelques kilomètres de Gaztelgatxe mais il faut prévoir de réserver la visite bien à l'avance ce qui n'était pas notre cas ☹️
La maison est très jolie et les propriétaires Arantza et Maria Josée sont adorables (elles logent dans la maison mais elle ne gèrent plus les logements malheureusement d'où la baisse de qualité). Belle salle de petit déjeuner et décoration originale.
Les chambres sont spacieuses. La literie est correcte (1 lit mou sur les 3).
Terrasse à l'étage et zone couverte au rez-de-chaussée pour pic niquer
Les arrivées se font via un message WhatsApp et boîtes à clé (pratique mais impersonnel).
Petit déjeuner bien mais un peu limité (pas de beurre 2 petits déj sur 3). Confitures industrielles en barquettes, jus d'orange infame, pas de viennoiseries fraîches juste du pain en tranches et des "madeleines" bien grasses et industrielles (celles du Carrefour Market du village). Quelques tranches de fromage industriel et jambon cru.
Pas de climatisation (mais on le sais à l'avance), très mauvaise insonorisation (l'escalier grince énormément, lorsque l'on prend sa douche toute la maison l'entend).
Pas de ménage ni de changement de serviettes/draps en 3 jours.
Bouilloire non dispo dans la chambre
Mais surtout la plateforme qui gère le logement est infame. J'ai eu un problème de CB qui a annulé ma réservation 1 semaine avant. Je m'en suis aperçue 1h après et j'ai donc pu reprendre la location mais 120€ plus cher (pour 3 nuits !).
J'ai expliqué ma situation par message interne à Booking, mail à la plateforme, appel via le SAV de Booking. Il ont réussi à les joindre après 3 appels téléphoniques pour finalement décliner ma demande et je n'ai eu aucun retour à mes messages et mails ! C'est inadmissible. Juste une usine à fric cette plateforme 😡 aucune humanité !
Does this property follow enhanced cleaning procedures?
Yes, this country house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this country house?
Parking is not specified as an available amenity at Casa Rural BASARTE. For more information, we encourage you to contact the property about where to park.
Is there a pool at this country house?
We didn’t find pool listed as an amenity for this country house. It may be worth double checking if a pool is important for your stay.
Is Casa Rural BASARTE pet friendly?
Unfortunately, this country house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Rural BASARTE?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
"wonderful breakfast. Landmark view in quiet environment. Church bell sound.
Fully relaxed in countryside home.
Thank you for sincere hospitality of owner of cottage. Language barrier was not problem..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this country house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Accessible Parking
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Basque Country
Ratings and reviews
8 / 10
Excellent(262 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
El alojamiento estaba impecable. Todo el encanto de una gran casa rural en un paraje inmejorable. El personal super amable, tanto la dueña como las encargadas del desayuno, hicieron nuestra estancia muy agradable y cercana.
10 / 10Outstanding·Oct 2026
El alojamiento es precioso, las vistas, el trato, todo excelente
7 / 10Good·Oct 2026
el sitio y el lugar
el desayuno no mostró lo ofrecido y el personal justifico que era fin de semana y los supermercados no abrian
6 / 10Average·Aug 2026
La situation ! Très belle vue. Au milieu des vignes et à 2 km de la mer. L'endroit est très calme (si l'on fait abstraction des chiens des propriétaires et du voisinage qui aboient régulièrement). Située à quelques kilomètres de Gaztelgatxe mais il faut prévoir de réserver la visite bien à l'avance ce qui n'était pas notre cas ☹️
La maison est très jolie et les propriétaires Arantza et Maria Josée sont adorables (elles logent dans la maison mais elle ne gèrent plus les logements malheureusement d'où la baisse de qualité). Belle salle de petit déjeuner et décoration originale.
Les chambres sont spacieuses. La literie est correcte (1 lit mou sur les 3).
Terrasse à l'étage et zone couverte au rez-de-chaussée pour pic niquer
Les arrivées se font via un message WhatsApp et boîtes à clé (pratique mais impersonnel).
Petit déjeuner bien mais un peu limité (pas de beurre 2 petits déj sur 3). Confitures industrielles en barquettes, jus d'orange infame, pas de viennoiseries fraîches juste du pain en tranches et des "madeleines" bien grasses et industrielles (celles du Carrefour Market du village). Quelques tranches de fromage industriel et jambon cru.
Pas de climatisation (mais on le sais à l'avance), très mauvaise insonorisation (l'escalier grince énormément, lorsque l'on prend sa douche toute la maison l'entend).
Pas de ménage ni de changement de serviettes/draps en 3 jours.
Bouilloire non dispo dans la chambre
Mais surtout la plateforme qui gère le logement est infame. J'ai eu un problème de CB qui a annulé ma réservation 1 semaine avant. Je m'en suis aperçue 1h après et j'ai donc pu reprendre la location mais 120€ plus cher (pour 3 nuits !).
J'ai expliqué ma situation par message interne à Booking, mail à la plateforme, appel via le SAV de Booking. Il ont réussi à les joindre après 3 appels téléphoniques pour finalement décliner ma demande et je n'ai eu aucun retour à mes messages et mails ! C'est inadmissible. Juste une usine à fric cette plateforme 😡 aucune humanité !
$$$$
Top rated by guests
8Excellent
(262 Ratings)
"wonderful breakfast. Landmark view in quiet environment. Church bell sound.
Fully relaxed in countryside home.
Thank you for sincere hospitality of owner of cottage. Language barrier was not problem..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Basque Country
About this country house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Accessible Parking
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this country house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this country house?
Parking is not specified as an available amenity at Casa Rural BASARTE. For more information, we encourage you to contact the property about where to park.
Is there a pool at this country house?
We didn’t find pool listed as an amenity for this country house. It may be worth double checking if a pool is important for your stay.
Is Casa Rural BASARTE pet friendly?
Unfortunately, this country house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Rural BASARTE?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
Free WiFi/internet · Beach access · Shared living spaces
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