Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
2 / 10
Too sad a property like this, to be so poorly maintained that is a bad place to stay....
This could be a 10/10 place to stay, but there where a lot of reasons to give it just a 2/10, and that 2 is because of the location and the parking... The positive things were that the apartment is spacious enough. It is located very central, so you can go anywhere by foot. There is an underground parking included in the price which is spacious, clean and easy to use. And that's all...
The apartment seems like it was never maintained, once was finished. The sinks in the bathrooms were clogged. You could barely wash your teeth. There was mould in the ventilation and especially the bathroom that had no windows, the smell was bad! The single beds where the kids slept, where broken and badly "fixed". There were tons of dust under the beds. The mattress in the double bed needs to be replaced. It is very bad, you wake up with back-pains. Ceiling light in the living room, was hanging like it was ready to fall. Two of the three spots in the kitchen were burnt. Part from the couch was missing. No windows had any kind of curtains or blinds. So you had two options, either to live with the shutters open, and everyone could see you in the house (even in the bathroom) or keep the shutters closed, and live with the lights on all day, like being in a cage. There were signs on the windows that there used to be something like a curtain and it was removed. From ALL the windows... In general, the house was not cleaned thoroughly and there was not even a hand wash available in the bathrooms! We had to visit a super market the next day to buy at least the essentials for cleaning. We were spending just the minimum time we could in the house. You are visiting such and a great city as Lugano, which is very beautiful and exceptionally clean, and the apartment is like being from another world! A/C in the two bedrooms were working ok. In the living room was not. We reported it via WhatsApp. In the beginning we were told that just the one in the living room is centrally operated (as the whole building - a bit odd). Then the next day we were informed that a technician would come to the apartment to check it out. We don't know if someone came or not (while we were out), if there was an issue or not. No updates at all. It was still not working...
9 / 10
המיקום נהדר. השירות לא הכי משביע רצון
המיקום של הדירה היה מצויין. הדירה חדשה ונוחה
שירותים מינימלים. לא היה שקיות לפח אשפה. לא היה סבון לכלים. לא היה קפסולות למדיח כלים. אפשר היה להוסיף כמה פרנקים לחשבון ולספק כל זה ולא לדרוש מימני לקנות חבילת סקיות אשפה כאשר אני נשאר 3 ימים בלבד. הייתי מצפה שהמקום יספק לי כל זה. ובנוסף, המקום אינו מספק כרטיס Ticinoשזה המינימום שאפשר לתת לתייר. גם הכלים במטבח לא היה מספיק ל 4 אנשים. זה מאכזב
3 / 10
Not a place to stay in the summer heat.
Location is good but quite noisy
A/C did not work properly and when I ask staff for help I was told there was no A/C. Totally unacceptable. Beds were awful. Heat made the experience unliveable.
8 / 10
We enjoyed our stay
Central location near the lake and shops. Modern apartment. Welcome bottle of Prosecco appreciated.
No salt and pepper, oil, vinegar etc in kitchen.
Noisy with party goers on Saturday evening.
Sehr zentral und schöner Blick in die Stadt und Park
Leider in der Nacht sehr laut:partygäste und müllabfuhr
Leider nachts geruchsbelästigung aus kanalisation im Bad
9 / 10Outstanding·Jun 2026
המיקום של הדירה היה מצויין. הדירה חדשה ונוחה
שירותים מינימלים. לא היה שקיות לפח אשפה. לא היה סבון לכלים. לא היה קפסולות למדיח כלים. אפשר היה להוסיף כמה פרנקים לחשבון ולספק כל זה ולא לדרוש מימני לקנות חבילת סקיות אשפה כאשר אני נשאר 3 ימים בלבד. הייתי מצפה שהמקום יספק לי כל זה. ובנוסף, המקום אינו מספק כרטיס Ticinoשזה המינימום שאפשר לתת לתייר. גם הכלים במטבח לא היה מספיק ל 4 אנשים. זה מאכזב
7 / 10Good·May 2026
Très bien situé et propre
6 / 10Average·Jul 2025
Die Lage, die Ausstattung sowie die Gastfreundlichkeit und Hilfsbereitschaft des Check-in-Teams von Happy Rentals waren ausgezeichnet. Die Wohnung befindet sich nur wenige Schritte vom Luganersee entfernt, ebenso wie von zahlreichen Geschäften und Restaurants. Die Anreise vom Bahnhof Lugano und der Check-in verliefen reibungslos, da ich bereits einige Tage vorher detaillierte Anleitungen mit Bildern erhalten hatte.
Leider waren die Sauberkeit und der Service des lokalen Teams enttäuschend.
Im zweiten Badezimmer herrschte ein starker, unangenehmer Geruch, der vermutlich vom schwarzen Schimmel in der Dusche ausging. Der Geruch verschwand jeweils nach dem Duschen, kehrte jedoch regelmässig zurück. Wir meldeten dies dem Check-in-Team, das sehr freundlich und hilfsbereit war und angab, die Beschwerde an das lokale Team in Lugano weitergeleitet zu haben. Leider erhielten wir von diesem keine Rückmeldung.
In der Küche befand sich Schimmel auf der Unterseite des Mülleimerdeckels. Noch schlimmer: Auf dem Schneidebrett krabbelten kleine Insekten. Auch dieses Problem meldete ich mehreren Mitarbeitenden des Lugano-Teams, von denen nur eine Person reagierte. Die einzige Antwort war eine knappe Entschuldigung, jedoch ohne jegliches Angebot zur Reinigung oder zur nachhaltigen Lösung des Problems.
Es ist wirklich bedauerlich, denn die Wohnung selbst, die Lage, die Ausstattung und das Check-in-Team sind hervorragend. Ich hoffe sehr, dass das Team in Lugano seinen Service verbessert und künftig aktiv Lösungen anbietet, denn ansonsten wäre dies eine perfekte Erfahrung mit einer Bewertung von 10/10 gewesen.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Star of Lugano with Balcony - Happy Rentals. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Star of Lugano with Balcony - Happy Rentals pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Star of Lugano with Balcony - Happy Rentals?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Accessible by lift
Cleaning products
Map of Lugano
Ratings and reviews
7.6 / 10
Good(70 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Sehr zentral und schöner Blick in die Stadt und Park
Leider in der Nacht sehr laut:partygäste und müllabfuhr
Leider nachts geruchsbelästigung aus kanalisation im Bad
9 / 10Outstanding·Jun 2026
המיקום של הדירה היה מצויין. הדירה חדשה ונוחה
שירותים מינימלים. לא היה שקיות לפח אשפה. לא היה סבון לכלים. לא היה קפסולות למדיח כלים. אפשר היה להוסיף כמה פרנקים לחשבון ולספק כל זה ולא לדרוש מימני לקנות חבילת סקיות אשפה כאשר אני נשאר 3 ימים בלבד. הייתי מצפה שהמקום יספק לי כל זה. ובנוסף, המקום אינו מספק כרטיס Ticinoשזה המינימום שאפשר לתת לתייר. גם הכלים במטבח לא היה מספיק ל 4 אנשים. זה מאכזב
7 / 10Good·May 2026
Très bien situé et propre
6 / 10Average·Jul 2025
Die Lage, die Ausstattung sowie die Gastfreundlichkeit und Hilfsbereitschaft des Check-in-Teams von Happy Rentals waren ausgezeichnet. Die Wohnung befindet sich nur wenige Schritte vom Luganersee entfernt, ebenso wie von zahlreichen Geschäften und Restaurants. Die Anreise vom Bahnhof Lugano und der Check-in verliefen reibungslos, da ich bereits einige Tage vorher detaillierte Anleitungen mit Bildern erhalten hatte.
Leider waren die Sauberkeit und der Service des lokalen Teams enttäuschend.
Im zweiten Badezimmer herrschte ein starker, unangenehmer Geruch, der vermutlich vom schwarzen Schimmel in der Dusche ausging. Der Geruch verschwand jeweils nach dem Duschen, kehrte jedoch regelmässig zurück. Wir meldeten dies dem Check-in-Team, das sehr freundlich und hilfsbereit war und angab, die Beschwerde an das lokale Team in Lugano weitergeleitet zu haben. Leider erhielten wir von diesem keine Rückmeldung.
In der Küche befand sich Schimmel auf der Unterseite des Mülleimerdeckels. Noch schlimmer: Auf dem Schneidebrett krabbelten kleine Insekten. Auch dieses Problem meldete ich mehreren Mitarbeitenden des Lugano-Teams, von denen nur eine Person reagierte. Die einzige Antwort war eine knappe Entschuldigung, jedoch ohne jegliches Angebot zur Reinigung oder zur nachhaltigen Lösung des Problems.
Es ist wirklich bedauerlich, denn die Wohnung selbst, die Lage, die Ausstattung und das Check-in-Team sind hervorragend. Ich hoffe sehr, dass das Team in Lugano seinen Service verbessert und künftig aktiv Lösungen anbietet, denn ansonsten wäre dies eine perfekte Erfahrung mit einer Bewertung von 10/10 gewesen.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lugano
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Accessible by lift
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Star of Lugano with Balcony - Happy Rentals. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Star of Lugano with Balcony - Happy Rentals pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Star of Lugano with Balcony - Happy Rentals?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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Free WiFi/internet · Air conditioning · Accessible by lift
When traveling to Lugano, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $278 per night.
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Looking for a memorable stay in Lugano? Our Apartment might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.
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When traveling to Lugano, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $242 per night.
Experience the best of Lugano with this Apartment available for $243. This property is equipped with amenities including Non-smoking, TV and Coffee/tea maker, and more.
Looking for the perfect place to call home during your trip to Lugano? This Apartment offers a comfort and style with top-notch amenities, including Garden, Non-smoking and Family friendly, and more.