Hotel in Providencia
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Providencia
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
The location and the rooms were excellent.
Arriving at midnight was a challenge as many other groups arrived then. The agent at the desk seemed a bit overwhelmed. For reasons beyond his control, the check-in was not easy, several issues came up but, he found solutions to the problems afterall. All the issues cleared. Beyond this, it was an excellent stay.
10 / 10Outstanding·Oct 2026
lovely setting, nice and fresh and new chic even , room is clean and tidy
staff are super nice
not much , everything is pretty good , it is on the pricer side, but not many other option at the area
9 / 10Outstanding·Sep 2026
Fantastic staff that were kind and incredibly helpful above and beyond the stay. The place is as described, warm, and clean. Would stay there again happily.
5 / 10·Feb 2026
Good location, safe neighbourhood, the hotel is clean and new.
Even though I booked via Booking, my french payment card (VISA Premier) was not accepted by their system for prepayment (it works just fine in other countries such as Peru, Bolivia, Europe, the U.S, Asia, etc.) so they told me I could pay when I arrive.
When I arrived at around 9PM, my card was declined as a credit card so they told me I had 2 options: pay cash in US Dollars (why USD???) and avoid the local tax of +19% OR continue payment with my card but as a debit card in Chilean Pesos and pay +19% in tax.
Since it was 9PM I couldn't find USD in cash so I had to pay as a debit card. Instead of paying 293$ USD as written on Booking, I was ultimately charged 368$ USD because on top of the +19% taxes, they used their conversion rate to convert USD in Chilean Pesos, increasing even more the final price, I paid 25% than I should have!
What I really did not appreciate and made feel scammed is that even though they apply their regulations, they did not inform me of this weird regulation until the moment I arrived, even though we were in contact like 7 days before my arrival, which would have let me plenty of time to prepare and find USD in cash and avoir paying 25% more than due initially. Instead, they wanted to make sure I'd come and not cancel my trip...
Oh, and the swimming pool is ridiculously small, they used ultra wide angle for the photos...
For the same price you can get a much better hotel, I would not recommend.
$$$$
Top rated by guests
9.1Outstanding
(3,955 Ratings)
"The location and the rooms were excellent."
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