Hilton Garden Inn Key West \/ The Keys Collection
About this hotel
Nestled in Key West, this charming hotel for $173 per night is a great option for your next trip. Hotel with fitness center, near Key West Golf Club Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request. Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool and a fitness center. Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Garden
Map of Key West, FL
Reviews
3.7/5.0
Good(1,005 Reviews)
4.0
The staff are all incredibly kind and helpful. The breakfast buffet is well worth the $18. The chickens are all very respectful of your space. The amenities are somewhat lacking though, having to pay additional fees for parking seems a bit much. Issues with the elevator and ice machines. Information about when the pool bar is open is inconsistent across online platforms and signage posted in the lobby. Bathroom floor needed a bit more attention to detail when cleaned. But overall very happy with the stay, level of comfort and the staff. Would stay again.
4.0
Great hospitality. Mrs. Christine made me feel at home.
5.0
Everything went smoothly. Check in was easy, and the pool area was nice. The bar staff by the pool were attentive, and made good drinks. The room was clean, and the shuttle service was a nice perk as well as it saved multiple Uber trips to old town. I would stay here again the next time I am in town.
2.0
they do not change the towels daily, were there 3 nights, they did once. they charge $15 daily for self parking privilege. They charge $25/day "resort fee". We did not use the pool or anything because we went fishing. We were not told previous to signing up about these charges
5.0
The bed was very comfortable, the room and bathroom were very clean and well stocked with shampoo, conditioner, body wash, etc. We ate breakfast in the hotel and the buffet included juices, cereals, eggs, fresh fruits, pastries and bread, oatmeal and other hot dishes. It was a good value and good variety. We applied our $15 credit to breakfast. The hotel charges a daily resort fee, but you can apply $15 daily credit to food/beverages/etc within the hotel.
We used the free shuttle to get back and forth from the hotel and downtown area, it runs all day long. There’s a Starbucks within short walk from hotel.
The pool and pool bar looked nice too! I would definitely stay here again.
1.0
Smelly room, staff not friendly.
5.0
Excellent service , very neat
5.0
Very convenient location, easy access, friendly check in and out, easy parking on premises, comfortable beds, large and spacious bathroom, nice balcony. Recommend for a short stay in the area.
2.0
We were told cleaning is done only on the third day. Rooms stayed dirty. AC can only blow high, so you are either frozen or sweating. Very uncomfortable. "25 resort fee" to use a motel style pool. They dont give full bill but one for every night. It is up to you to add up all charges, overcharges, state, county, local, special taxes. Greed unbound.
1.0
The lobby and restaurant and bar area we’re all very nice but appear to be built after hotel rooms. The rooms look like super eight or Motel six rooms. Rooms were very small and old. Would not stay here again
2.0
It has no access to the sea, the room is expensive, noisy You have to pay for hotel bicycles, that is, a poor service, a hotel with little charm, expensive and without amenities.
8.0
Older but well maintained. You must book your trolley ride. Can’t just show up.
4.0
The room smells bad. The Free shuttle to the downtown was very hot and no fresh air for about 25 minutes.
10.0
The best hotel
3.0
Great location! Clean comfortable room. Beautiful pool area !
10.0
Very nice property
8.0
Very quiet, clean and convenient.
3.0
The only concern was the smokers outside next room,smoke travels move them away from bldg out to curb.we paid for non smokeing room.we also had to listen on several ocasion to group conversations on there cell phones.noise travels like smoke .
8.0
Property that is starting to show its age.
8.0
Asked for a first floor room, was told they were all sold out, it was very obvious that there many rooms available on the first floor. Not sure why they were not honest, gives me pause to trust this hotel!
8.0
Price was ok compared to other properties closer to town. A lot of additional fees. It is now close to town but they do have a shuttle bus. The place was clean but dated. reception very friendly but should explain billing. We arrived home and found an additional $100 on credit card. I had to call to find out what it was. Would have been easy to explain when we checked in.
8.0
Shuttle service downtown was a great bonus!
2.0
Nothing to say other than staff very short and seemed like we were an inconvenient
8.0
The tub was clogged
10.0
Clean…. Large pool area … bar at pool …free cabanas and able to accommodate at the pool area with chairs and lounges and tables
6.0
This is a truly average hotel (our room resembled a motel room) for a disproportionately high price.
10.0
Did not like the initial check in person. Her supervisor was more than helpful and resolved issue within minutes and even upgraded our room to a balcony and view!
8.0
I loved the spacious area for walking my dog. Although i would have appreciated a heads up on the 50$ dog fee.
6.0
Absolutely the worst hotel meal I’ve ever had in my life.
8.0
Nice hotels and rooms, good shuttle service. Poor options for breakfast and too expensive.
10.0
Liked the complimentary water bottle
2.0
There was the price of the hotel, we checked in, paid the bill, checked out & there was an added $45. They give no reason. There was an extra $15.00 charge we got taken off because there was no reason. The bartender at the pool pocketed $15.00 cash for 1 shot of tequilla, breakfast is $22 & IT IS CRAP! FIND ANOTHER HOTEL BESIDES THIS ONE!
6.0
We didn't get our room cleaned our entire stay even after calling and requesting for our room to be cleaned nobody came to clean. One afternoon we were changing from the beach and I heard someone trying to get in our room and I opened the door and 2 older men with suitcases were given cards to our room, the just checked in and their paperwork had our room # on it.
1.0
Not a good experience
4.0
Really loud in here,they have loud music that disturb the guests from other rooms and no one do a thing about it.
10.0
Amenities were great! The pool bar and shuttle into downtown made this the perfect option for a key west stay!
8.0
Hidden fees are difficult to overcome. Great service w local transportation.
8.0
I liked the location and services, but I didn't like that they charged for parking.
10.0
great service rooms and food
10.0
Property was clean and the views were wonderful. Loved their shampoo and conditioner as well
FAQs
How much does this hotel cost compared to others in Key West?
The average price for a rental in Key West is $451 per night. This rental is $278 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Key West \/ The Keys Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Key West \/ The Keys Collection. Enjoy the water!
Is Hilton Garden Inn Key West \/ The Keys Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Key West \/ The Keys Collection?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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