There wasn't enough parking, Wasn't informed about paying for parking

The food was excellent, and it was easy to get anywhere in the city from the hotel.

We booked a room with a King bed. It had a view and the amenities were good with more accessible Sky TV channels. However the noise from the street was awful with people screaming and shouting till 3.30 am. The rubbish truck came at 5am.The hotel windows are not double glazed and the walls are paper thin. With only 1 hr of sleep that night, we had to request for a quiet room and accepted a more budget room with limited TV channels and a wall for a view. We had a good night's sleep. Staff are helpful which is appreciated. My advice is book a quiet budget room if you want a reasonable night's sleep. I like the convenience of staying here as we can walk everywhere plus easy access to the Inter island ferry.

Staff are all nice and very accommodating!

Staff were very patient and friendly

The place was ok but the red walls were dusty, & the baseboards were dirty.

Really good value for money! Great rooms- modern, comfy- everthing you need in a hotel room- especially when you've got so many dining and shopping options right outside your door. Staff were all really pleasant, helpful and really nice. We will definitely stay again.Plus they've got a roof top bar!!!

Good location, staff were very good but tired looking inside and noisy on the 6th floor due to a hum all night outside (possible aircon unit) also the rooftop bar had patrons up and down the stairs entering the lift. It was a weekend though so should expect that.

Comfortable and convenient

Excellent area of the city. All of the main city features were in walking distance. The bonus was it was only a 20 minute walk to the Bluebridge Ferry terminal.

Lovely hotel , very convenient and the roof top bar is a real bonus

Couldn’t open the windows. I didn’t bother to ring for assistance though.

Good happy staff clean hotel

Roomwise' we felt that the property needs some renovation. Our room had several 'little' negatives like a WC seat which needs fixing and the hand' towel ring with part of it broken. Altogether we felt it needed a spruce-up.

Liked that quirky part of the city, hotel felt like a conversion from maybe an office block, everything we needed, comfortable bed, spotlessly clean. loved rooftop bar. will come again next year

Excellent location. Great service. Love the roof top bar and the bar/restaurant down stairs. Great cocktails too

It felt like a good base to have, everything we needed it get to was either walkable distance away, or easy to catch a bus or shuttle to the airport.

Convenient and good value for money but receptionist doesn't engender confidence when you tell her of an existing damage of electrical switch next to the hair dryer. Receptionist must br retrained to talk with proper customer focus

Great and conveniant place to stay as its in walking distance of everything, the rooms a dont offer very much. We stayed in a studio room but had no cutlery mugs or bowls (for things like noodles) and only had two glasses for the coffee so unfortunately had to out source disposables for the time being. The room was warm and felt safe too

Friendly helpful staff Great location

Really enjoyed my stay here! Thank you

Everything was good

Property location is great, pretty accessible to shopping and other tourist sites. Staff is very pleasant, so helpful! A bit disappointed that our room doesn’t have a safe to store valuables. We stayed at a double room and we wish the bathroom had more shelving.

Nice, central location and staff were very helpful.

Only downside was there was no microwave or breakfast bowls. Otherwise, a lovely stay.

It was good for a short stay for work, had everything you needed and great central location.

We paid almost a grand for 4 nights. We weren't informed there would be no utilities such as microwave cutlery ect. Nowhere wash dishes. We put our water in the fridge and it froze. Hotel staff weren't overly friendly. We asked for our room to be cleaned by leaving the sign out on our door. When we got back there was a bag of fresh towels but out dirty ones had not been taken along with other rubbish.

Good position. Lovely staff. Bathrooms and plumbing a bit old.

Great little option for an overnight in town. Definitely will use it again.

Location was okay. However the room was run down and shower was leaking. You could hear noise from the street.

Good location, easy walk to restaurants, bars, shops and waterfront. Our room was clean but small. It was a tight fit to get past the chair to the other side of the bed, we had a window but it looked at a wall which made the room dark. Comfortable bed, bathroom was small as was the shower but it had great water pressure.

The rooms are very rough looking. They need painting, updating and just generally look tired . The shower leaked water all over the bathroom floor, there is mould growing in shower and the bathroom smells musty because of the mould, the toilet roll holder is in a terrible place and is the most budget holder, the wall heater does not work, they have TV in rooms with sky but most of the sky channels are unavailable. Desk staff were friendly and helpful, nice and easy to get around as in the centre of town.