Helpful staff. Very clean and well appointed . Good value for money. A little noisy with some guests and some road noise but overall very good.

It was just like the add said smiles everywhere I would totally stay again

Very very good hotel in Phuket Town, only bad thing that its 40 minutes to the beach in Patong. However super friendly staff that help arrange transfer and ferry to Phi Phi and Krabi.

It vas amaizing, verý close to the center , rooms clean and very bigAleš

It vas amaizing, verý close to the center , rooms clean and very big Aleš

Good value for money. Good location. Really great free parking service. Not the best bed. Don’t leave any food out. Very quick to have tiny ants all over.

Great

House keeping not well organised I wasn’t given towel all through the day Given only late at night after I called and called The buffets break fast is horrible They did not refill

House keeping not well organised I wasn’t given towel all through the day Given only late at night after I called and called The buffets break fast is horrible They did not refill

Great location. Restaurant had excellent food for what you pay. Rooms are small yet comfortable. my second time staying there and is worth every penny.

Overall was good. The 12th Floor Chinese Restaurant was stunning with panoramic city view and elegant classic Chinese architecture. The food was with a great variety of Cantonese, Chinese and Thai mixed. The staff at front desk are pretty local but able to Comm in Simple English. They were friendly and helpful. The Room Service was very reasonable in price, quick and nice presentation service. Usually Saturdays and Sundays the Lobby is busy with Wedding guests. The Checkin and Check Out were Super fast and Efficient. The hotel was just recently renovated and you would feel modern, elegant and new with its historical present. One final reminder is the room does not equipped with a Safe and the free WiFi does not able U to watch a completely smooth Video instantly. The TV Channel had a variety of section but many Thais. The Channels were cabled but at time the screens had some disturbance.

Hotel was very modern and clean. Rooms were impressive and service was responsive. Word of warning, do not have then do your laundry. We were billed an exorbitant amount (1200 baht) for one load of laundry that should have cost 100 baht at most. Would not stay again due to them not being up front about this.

Was pleasantly surprised at how good the quality was for the room for the price. We ended up arriving very late (3AM) and were very fortunate to have someone check us in, even though checkin is only until 10AM.

Nicely renovated room. Good location, near bus station. Good breakfast. We got a special, so it was very affordable. Would definitely stay again at the same price.

Breakfast no so good. Not enough towels and toilet paper. Needs Good TV program.

Would like to have known about the renovations before booking, we were on one of the higher rooms under the renovations. We were woken by drilling, banging and noise which went on all day. The pool was nice except what little furniture there was was damaged, old and broken, so unable to sit there and relax away from the noise in our room. Breakfast was disgusting, all hot food was stone cold and one morning I was actually sick after only eating a little. There were also weddings going on both nights we were there and the whole foyer was decorated and we felt awkward when coming and going to the pool and our room. We had to go through a lit curtain covering the walkway through to the pool area and could see all the guests for the wedding. Very uncomfortable for us as we felt we were intruding and not guests in the hotel. I would not recommend the hotel to anyone until the renovations were finished and the pool area fixed up and they addressed the breakfast menu. I left a message for the manager as he wasn't available on our departure, with my contact details, but never heard anything and am wondering if it was even passed on.

Would like to have known about the renovations before booking, we were on one of the higher rooms under the renovations. We were woken by drilling, banging and noise which went on all day. The pool was nice except what little furniture there was was damaged, old and broken, so unable to sit there and relax away from the noise in our room. Breakfast was disgusting, all hot food was stone cold and one morning I was actually sick after only eating a little. There were also weddings going on both nights we were there and the whole foyer was decorated and we felt awkward when coming and going to the pool and our room. We had to go through a lit curtain covering the walkway through to the pool area and could see all the guests for the wedding. Very uncomfortable for us as we felt we were intruding and not guests in the hotel. I would not recommend the hotel to anyone until the renovations were finished and the pool area fixed up and they addressed the breakfast menu. I left a message for the manager as he wasnt available on our departure, with my contact details, but never heard anything and am wondering if it was even passed on.

Stay at this hotel for few times always in the months of end sept or oct for the Phuket Vegetarian Festival wIIth friends location is very good

This is not a hotel. It used to be a hotel but not anymore. Although my room was one of the renovated ones, everything else in this hotel is really bad. Couldn't sleep for the construction. It supposed to include internet, there was not internet. The hotel is old, without maintenance, the restaurant and the bar old, ugly and smelly. Again, this might have been a nice hotel in the past, but not anymore!

The new Pearl room (11th floor) is better than expected. I used to stay here before but now the hotel has done a fabulous job at renovating the whole floor. Nice design concept. Especially like the bathroom. Can request for a room with sea view. Free wifi and good amenities for a comfortable stay. Other plus sides are good Chinese restaurant on the top floor and good location, close to the Phuket walking street. Would recommend to anyone who are looking for hotel in town (with a view).