Beautiful. Concierge was very helpful.

What a WONDERFUL find! We initially decided to stay in Mainz instead of Frankfurt because it's much easier to get around and in and out of vs. the larger city of Frankfurt. The Apartment Suite Osteiner Hof is in the heart of Mainz. Not only is it walking distance to everything, including public transit, tourist sites, and lots of dining option, but the spacious multi-bedroom suites are perfect for families. Marco was so helpful in getting us settled and even stepped up to help us when our son suddenly got sick. Luckily is was only a 24-hr. bug, but having such a large space to be confined for 24-hrs.helped alleviate the stress of having a sick teen. We did read some of the reviews that referenced the noise from the public transit, but honestly, we didn't hear anything. If you have kids and are looking for an awesome place to make your homebase while in Germany, than look no further.

We arrived early and were able to check into our apartment, which was beautiful. The staff was very kind and helpful. Location was within walking distance to everything and overlooked the Christmas markets.

Great location and building. The decoration was tasteful but some of the hinges on the cupboards and drawers seem to be faulty. Might be problematic in the warmer months as having the windows open to the square can be a bit noisy.

Very nice and helpfull staff, very central in the city location, able to park inside the complex

Our favourite accommodation on our Germany trip. The suite was beautiful, modern with an old world character and huge windows with a plaza/sunset view. Host was excellent during check in and throughout the stay.

Beautiful location close to station and old town. Very safe. Restaurants close by. Staff very helpful.

The check in went well except the man, Mike, was not friendly. He was to show us to our parking place 25E, and was brusk. In the morning, we left at 8 am on Sunday and the main door to the building was locked. I messed with it out in the cold and finally called. He seemed perturbed that he would have to get out of bed but did come quickly. Then he insisted on me watching him unlock this very old and heavy door in order to show me how inept he felt I was. He seems to be bothered with customers and that is not the kind of feeling you are looking for as a customer.

The check in went well except the man, Mike, was not friendly. He was to show us to our parking place 25E, and was brusk. In the morning, we left at 8 am on Sunday and the main door to the building was locked. I messed with it out in the cold and finally called. He seemed perturbed that he would have to get out of bed but did come quickly. Then he insisted on me watching him unlock this very old and heavy door in order to show me how inept he felt I was. He seems to be bothered with customers and that is not the kind of feeling you are looking for as a customer.

This is a great mansion like residential building along a plaza. At first sight, you think it is a museum or a government house, but it is your residence, an upper class apartment building. But you have to pay 25 euro for the parking.... Still the whole experience is great... and would definitely come back.

Great location and staff was very friendly and helpful. Lovely building in great shape.

Great location and staff was very friendly and helpful. Lovely building in great shape.

Very well equipped. Friendly and helpful staff. Great location in a superb property. Highly recommended.

Perfect Room with big room size with 1 bathroom + 1 toliet + 1 kitchen + 1 dinning room and sofa. There are many nice restaurants nearby.

Beautiful, historic building. Room was spacious, well appointment. Central location, with nearby restaurants and stores. A few blocks away from Altstadt (old town). Highly recommened, can't wait to go back.

Beautiful, historic building. Room was spacious, well appointment. Central location, with nearby restaurants and stores. A few blocks away from Altstadt (old town). Highly recommened, can't wait to go back.

They were able to let us stay an extra night at the same rate. Very helpful and friendly staff. Very well kept rooms.

They were able to let us stay an extra night at the same rate. Very helpful and friendly staff. Very well kept rooms.

Lovely accommodation, very central with everything within easy walking distance. Excellent multilingual proprietor made communication easy. Happy to suggest restaurants, routes, etc.

Very quiet, clean, and beautiful apartment. Would definitely stay here again.

Very quiet, clean, and beautiful apartment. Would definitely stay here again.

Amazing apartment: big and confortable. Everything new and very well selected. Tidiness top! Quiet building.

Amazing apartment: big and confortable. Everything new and very well selected. Tidiness top! Quiet building.

Outstanding! Stephan was a wonderful host! I can’t even compare to any other stays!

This is a new establishment. I liked it very much for several reasons: 1) Customer service. Excellent with a personal touch. Very accommodative. Extremely friendly personal. 2) The condition. This is a brand new establishment with a modern interior. I would say luxury apartments. Outside this looks like a pretty old in very good shape building, while inside is well renovated apartments. 3) Location. it is difficult to bit this location - right in the middle of the historical center on Mainz. There are plenty of restaurants and wine stores.

This is a new establishment. I liked it very much for several reasons:1) Customer service. Excellent with a personal touch. Very accommodative. Extremely friendly personal.2) The condition. This is a brand new establishment with a modern interior. I would say luxury apartments. Outside this looks like a pretty old in very good shape building, while inside is well renovated apartments.3) Location. it is difficult to bit this location - right in the middle of the historical center on Mainz. There are plenty of restaurants and wine stores.