Quality Inn & Suites New Hartford - Utica
About this hotel
Located in Utica, this attractive hotel for $122 per night is a great choice for your next break. Hotel in New Hartford with free breakfast and fitness center This hotel features a fitness center, a 24-hour front desk, and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a vending machine. Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
Gym / Fitness Center
Garden
Map of Utica, NY
Reviews
3.1/5.0
Average(166 Reviews)
4.0
This was a wonderful find. We were traveling with a teen who needed his own space so we got the room with the second room with a pull out couch. It was perfect for him to have some privacy without having to get a bigger option and still having him close. The only draw back was that the pull out was terribly uncomfortable and could stand a new mattress. He ended up just sleeping on the couch version and didn't complain too much. (That's the only reason for the four stars instead of five.) The staff was super nice. I loved that the shower had refillable shampoo instead of all those little bottles. And the breakfast was good.
4.0
everything was fine, we came back again
4.0
Hotel was decent. Nice breakfast. Staff were friendly and helpful.
1.0
Bed bugs at the facility. We were moved to a different room three doors down. Same problem! Bed bugs.
2.0
The room was nice overall. The tv stations didn’t work great on the one tv. The bathroom was a little tight between the door, toilet, and tub shower combination. The price was nice considering we didn’t get there til just before 8pm. Due to the weather.
2.0
No tv or internet! The breakfast was slim to none and half of the machines were empty or didn’t work! Very rude! I’ve never been to hotel that was so rude! I want my money back!
4.0
Bathroom needs work ..rest stains in tub ,linens and towels looked dingy
3.0
It was amazing. Please improve on the heater
2.0
The window in our room would not even lock
2.0
It was just OK. The place could use an update.l It's neat and clean but everything is just OK. The breakfast was pretty pathetic. Couldn't find butter. The muffins were one bite little. It was hard to discern what kind of muffin it was. The orange juice tasted yucky. You get the minimum which is ok if you don't want to spend much money.
10.0
Biggest bang for your buck very well worth it manager is very quite but very very helpful!
1.0
Terrible. Walls are thin, website unclear about extra charges for second dog, room next to ice machine and exit so doors kept slamming and ice machine kept going off, very bright lights right outside window and poorly fitting window shades. I did not sleep one min.
2.0
Sleepy, nasty. Hair everywhere in bathroom. I don’t recommend.
3.0
We stayed 2 nights and it was perfect for our budget. Very clean and comfortable. Service was good and the man at the desk was very nice.
1.0
There’s a cleaning person but for 2 days I saw the same dirty linen outside someone’s room, we found dead bugs around the room, the mat Inside the tub was coming up from the tub floor and you would find nasty rubbery pieces in the water. The tv kept going out so most of the time we didn’t have a tv that worked. Their laundry room was filled to the ceiling w what looked like dirty laundry
1.0
My brother was treated very shabbily by the manager (owner).
My brother was checking in and a couple came up to check in. He decided to help them first before finishing up with my brother.
Also, he wasn’t told about the breakfast included and arrived not much after it closed.
This man needs a course in customer service. If you are willing to be treated poorly, be my guest. I, for one, will never give this man another nickel.
1.0
Sink, toilet and main light were broken. Room was rather dirty as well. People lied and they were rude. No surprise why the parking lot was empty.
4.0
Staff very helpful with adjusting (shortening length of stay) my reservation when I realized location was a long way from my meetings. The location is a bit off the beaten track, quite a drive to find restaurants.
2.0
Maintenance could be better, breakfast was good. Quiet location.
3.0
Didn't like unsafety of main entrance. Property needs to be upgraded. Room and bathroom was kind of small. However, both were clean.
3.0
Place was clean and quiet . Coffee was water. Room had poor lighting.
3.0
Stay was very nice. People are very friendly.
3.0
The breakfast
1.0
Dirty and bugs everywhere
4.0
This small motel/hotel was quick, clean and easy for a one night stay. The bed was clean and comfy. The bathrooms e clean, the shower was big enough for a big guy like me. Handicap accessible for those in need. The breakfast was tasty and satisfying. I would stay again and I would tell other to stay if they need to crash for a short time.
1.0
Clean and quiet
Breakfast time is not enough
2.0
Very nice
Very clean
Nice breakfast
Good price
4.0
Nice. Good location
1.0
When we got back to the room late, the bed was not done. Also the bathtub not too clean. The fan in the bathroom very noisy, sounds like a tractor.
The stairs wall going to second floor needs to be painted.
2.0
i have pictures as soon as i walked in ...The toilet paper holder was hanging on the wall by 1 screw..there was flies knats and mosquitoes in the room the darkening curtain was scratched up and fell off the wall i had to reattach it..there was mold under the sink the one light did not work there was no do notdisturb sign ...the clock didnt work ..half the internet didn't work the one wall plug was off the wall ..and the tub drain wasn't working and was very stained ...and a large spider behind the toilet..the front doors were mis matched and hard to open with the baggage cart
i called to get my reciept they said i had to call expedia because i didn't pay them at all so its not thier issue and they were busy
then i went to talk to them and there was already a couple angry abour there room ...not to mention we couldn't sleep under the covers because there was blavk fuzzies and sand under the sheets and they kept spraying outside the rooms with something i have no clue...plus the baggage carts didnt fit in the rooms so i had to have the baby in the car seat while my daughter tried to help me with the bags outside the room with the door slamming closed ....i was so mentally drained after that whole experience i had to make a therapist appointment my nerves were shot
i drove 2 hours there with a 6 month old with my daughter for a wedding paid over 169 for the room and i literally was exhausted from cleaning it and just couldn't deal withmore with having the 6 month old teething
1.0
left after an hour and stayed elsewhere
4.0
We stayed for one night to attend a graduation. The room was clean and updated. The common area was worn and lobby area smelled dirty. Once inside the room, everything was good. Definitely not a good impression when you enter the property. Area was in an industrial neighborhood. Not somewhere for an after dinner stroll. All in all, the location was 5 minutes from the University. Good for a short stay.
5.0
The staff was excellent! It’s very clean and a great value! Breakfast was great with lots of options!
2.0
they do not make beds. Change towels everyday. No elevator. Hard on this 75 ear old.
2.0
Room door did not lock. Window blinds did not close. Breakfast choices were minimal.
4.0
A bit dates in places and a bit dusty on the stairwell to the second floor. Otherwise, the room and dining area were good and the front desk staff was nice.
5.0
Great thanks
3.0
It was a wonderful family owned property. The owners were very nice and the room was clean and comfortable. They had a really nice breakfast for there guests with a big eating area. It was a nice place to stay and the price was very reasonable. The interior of the hotel was also remodeled recently. We would definitely stay again.
5.0
Would have been nice if the property notes mentioned clearly that there was no elevator but other than that it was a nice stay in a clean and quite place
3.0
Very clean and economical
FAQs
How much does this hotel cost compared to others in Utica?
The average price for a rental in Utica is $167 per night. This rental is $45 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites New Hartford - Utica. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites New Hartford - Utica pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites New Hartford - Utica?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, gym / fitness center, and garden.
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