The room had extreme roaches

Hello good morning. I came here for business and I booked a king bed smoking room. Upon arrival I was told that I booked a twin bed and I said no I didn’t and showed the man and he said well will you be okay with a twin . So I had to say yes I had been driving for 5 hours to get to this town and I was exhausted. The thing is this, if I pay for something then that is what is expected- I’m sure that’s how it is for every person in this earth. Next thing is the room had a funky smell to it , cigarette burns in the covers . Not enough towels. And no microwaves in the rooms! Everyone has to go down to the lobby to be able to heat up food which is absolutely ridiculous. The air conditioning in my room was not good at all it looked like someone tore the buttons out so good luck figuring that out!last but not least , they have washers and dryers that definitely should be free because you have a room! But it costs $2 in change . And the front won’t give you change in exchange for dollars ! I am beyond disappointed and y’all have got to do better ! The room I got was spacious that was the only cool thing.

The old saying you get what you pay for that’s what happened here my tv didn’t work well first night riches bed broke on me a complete disaster proceed with caution

Cleanest Motel6 I’ve been to. Bath tub was bright white as well as sheets. Not a hair in sight. I was pleasantly surprised. Only downside, there was no fridge or microwave in my room. I don’t have many expectations for an $80 stay but a microwave is one. overall, I would rebook again if I needed a room in the area again.

We arrived at the hotel and had no problem checking in up front. Then we went to our room. First of all it looked nothing like the pictures we saw. There was a bed a small table and 2 chairs . We went on in to see about getting settled. It was supposed to be a non smoking room yet there were cigarette holes in the sheets. My husband and I were not happy but got no results from up front when we complained. We got ready for bed and my husband pulled back the cover and there was a blood stain in the sheet. Again when we complained nothing was done . We put our own sheet on the bed. Our bathroom sink was stopped up and maintenance never fixed it there were no wash rags in our room just one towel .Then during the night my husband killed 3 roaches. And that was it. We got up ASAP checked out. We complained to the manager but we're told there was nothing they could do about any of it. It was not a happy experience. Iwe do not recommend anybody stay here at the Motel 6 West in Euless. Totally a disappointing experience .

I wouldn't recommend this place to anyone. The roaches were so bad I ended up leaving. It was so disgusting I've never stayed anywhere as disgusting and gross in my entire life. This place clearly has a roach infestation and needs to be closed down or thoroughly treated by professionals.

It was great. Beds were comfy rooms were clean the only issue I has was door to restroom would fully close it I’m ok with that since it still closed enough lol

The room had stains on the sheets and holes. The room smelled like feet and fecal matter. Also once we asked to be moved, the manager was rude.

Good value, clean, convenient location.

I saw one cockroach on the bed and a small one on the floor a few hours after arriving in room. Prior to I did not have food on the bed or even in the room. I came from airport straight to motel property and unpacked. Additionally, the towels had visible stains on them and were short/smaller than other comparable towels for shower self-drying purposes.

the tv did not have the correct remote so we could not watch it. the beds were not comfortable. Are room smelt of ssmoke when we walked in. the shower had no hot water

There are roaches everywhere in this place. I will never stay here again. The guy behind the counter when i checked in gave me my room key and luckily a lady walked out of the room before i tried to go inside because that could have been really bad and it would have been the motels fault. You could tell that they dont care about their business because there was a huge drawing in the closet area that should be painted over. All in all a horrible experience.

The smell in the room was horrible. I will not be coming back here again.

Bad room roaches and had get another room ac did not or heat put me another room just bad next door roaches just bad never stay here again hell hole.

There were cockroaches all over, dead and alive. The doors looked like they had been kicked in and they were not repaired. The safety latches on the doors only hade half the latch. The people who run it do not know what is going on with the place and dont know how to run it. When i took a shower the water was hot. I went through 3 different rooms before i got one that was good enough. The hotel is absolutely horrible.

I have changed a couple of rooms none of the rooms had heating worst ever experience

You can not go into the lobby to check in to the motel. They take your card and ID through a small window slot and walk away. You cant see what they are doing with your card or ID and they take longer than normal to check you in to your room. They refuse to give you a receipt the next day for your stay when you check out. They are not welcoming or friendly. The ice machine was broken and there were two bugs in our room. There were also people sleeping in cars in the parking lot.

To start off with, when we arrived to check in the lobby was closed and they had one worker, she was the only nice one throughout our whole experience. We get to our room, we have no towels, we are greeted by roaches. Every time we left the hotel we had to go back to the office to get new key because ours wouldn’t work. They had no explanation for it and were very rude about it. It’s really inconvenient to not be able to safely leave your room without being scared of getting locked out because the lobby closes at 10pm. A lot of weird sketchy people at all hours of the day walking around. A lot of drug activity. Just by far the worst experience we’ve had ever. Never again!!!

Our room was booked for one night Saturday October 29, 2022 for four guests. When we arrived to check in there was a note on the door "saying be back in 15 minutes". Not knowing exactly how long the note was on the door. We waited for about 20-25 minutes. There was a bell to ring for service. As you were not allowed inside the lobby. I rang the bell no answer, I then called the motel 6, no answer. After waiting the 20-25 minutes he entered the lobby and looked like he had just woke up. We checked in and was handed our key to our room. After finding our room the key did not work. We then went back to the office to let him know that the key to the room is not allowing up to enter the room. He then gives us another key. This key was able to open the door. Outside our room there was a sign saying "curfew from 10pm-6am." We then get settled in our room. To find that the room smells like cigarette smoke, and there are roaches. The bed sheets and blankets also smell like cigarette smoke. Each bed only has one pillow each. The towels as well smells like cigarette smoke. The AC dis not work very well. During the night there were people walking up and down the walk way in front of our room being loud during the curfew hours. I will never, ever stay at a motel 6 ever again. Jennifer Willis

We came in and right away the first thing was some nasty smell that made us go get a spray just to lower it down. The microwave was in the table where you were too eat. How can a family eat with a microwave on the table. The bathroom door had a hole as it looked liked someone kicked it. The closet door was already peeling off. There was no iron no refrigerator the towels were so thin and had a bad odor too them the list continues even the air conditioning had almost seemed like mold. This complex needs to be investigated or shut down. The accommodation are so bad

Rooms are roach infested. Roaches got into shoes, clothing and all over beds, bathroom and shower. Staff was rude. Would talk from behind a small window. Said you can leave if you don’t like when asked to change room. Said we’ll still charge you.

The place have roaches in the room the next morning the power was out didn’t like the place looks dirty the beds have hair in the beds seems nobody cahnche the blankets

Roaches, crickets, gnats everywhere. TV didn’t work properly, rude staff

The hotel management is so cheap They do not even serve Shampoo ,towels are old .They have no water in refrigerator .Probably hotel owner wants to make more money without serving anything customer.No enterance to the reception ,just serving thru under the window not aloud to go to receptionist.I felt unsafe hotel even receptinist seerving behind of the window . The next door noisy.Not a good experience.Cheap hotel.

Although I'd booked 3 nights, my key was reset everyday and I'd come back to be locked out, repeatedly. I had to go in daily to get it reset and the doors were ALWAYS locked, and customers weren't allowed into the lobby. There are two entrances to the lobby and apparently the one used by customers at the rear of the lobby is out of bounds and customers aren't allowed to use it. Even though the laundry, ice machine and none working coffee machine are at this entrance. You're expected to leave the building walk around it and come to another  locked door to stand 10 feet away from where you were standing at the other locked door. The weekend staff (guy) wouldn't open the doors and was extremely rude, told me if I didn't like it don't come back to the motel again. Thats like a red rag to a bull to me and spurred me writing this BEFORE the end of my stay was finished. Firstly, the first none smoking king sized room I'd booked and paid for, stank of stale cigarettes and I point blank refused it. it was replaced with a smaller twin bed  NONE SMOKING room. It was VERY sparsely decorated. felt like a prison cell, there was zero wall art other than a single wall mirror and wires hanging out the wall where a smoke alarm should have been(see photos). A single table, chair, fridge and microwave. (See photos) The bedding was thin at best. A single dirty (see pictures) sheet, and a top cover no thicker than the sheet with cigarette burns in it. The room had 3 towels on arrival. All 3 were

Roaches

Always a great stay !!!staff is very friendly

Roaches, flies, mildew, A/C leak, rude service, lack of service, inconsistent service, dog feces everywhere, burned and stained sheets and towels, feces on ceiling, floor mops black, key card wouldn't work, told to call to make sure room would be cleaned because they don't clean them.

The staff was rude. They wouldn’t give us towels and we never got a remote for the TV.

Great place to stay. Friendly staff, great service, quiet area. Convenient to shopping and places to eat.

I asked for a king bed smoking room and I was given a double bed non smoking room. Room phone didn’t work, so I couldn’t call the front desk. Outside of that very nice stay and I slept good.

The rooms where nice for the price and close to many stores and restaurants to pick from and the housekeeping were very polite and professional.