The staff at the counter was very friendly and accommodating. First night we checked in the room had not been cleaned. They did change out from to a clean one with a balcony.

My stay was great. I was traveling solo after shoulder surgery and the manager kindly took my bags up for me. The two young men at the front desk the following day offered to bring me ice. They were very kind. I love the location two blocks from Front street. It’s my go to in traverse city.

I loved the location. Staff was very friendly as well. Room was nice and clean.

Everything was just right.

Top floor view wonderful: bay, downtown and ridges to the west. Sunset amazing!!

We were in the older part of the hotel - the highest floor was 4. It is older and needs updating.

The pool was closed and we were looking forward to swimming. Why wasn’t that posted online? There was a test of the fire alarms and we were not informed about said test and there was no need to leave the room. Instead we, and our frail neighbor hobbled down four flights of stairs (I have a broken toe) for no reason. We had other issues with lack of communication but it starts to sound petty after awhile.

Good customer service at front desk, clean room and nice restaurant.

We had our Ducks Unlimited State convention here this weekend and it was a great time. The hotel was cozy and quiet. It also accommodated our conference amazing. This place provided great catering for us as well as awesome service from their servers. The rooms were clean and the view from the top floor lounge was amazing. I will definitely be coming back here! Also, the location is close to many distilleries, breweries, coffee shops, and plenty of shipping close by. Great views of the bays.

I was very happy that it was a block and a half from where my friend was playing, and it was a surprise that I came to see him.

Perfect

Heat didn’t work in my room. When I tried to call the front desk (it was late evening) I just got a bunch of prompts. Upon checking out, I mentioned to the front desk and the most they offered me was “hey I’m sorry to hear that). I slept in the cold. Would never come back. Also, this hotel is nowhere near the lofty ratings it has. It’s kind of a dump. Nothing like the pics.

Since the first time we stayed at the Park Place Hotel (and we have stayed many times since then) this has been our hotel of choice in Traverse City. We love that it's an established hotel that has been updated just enough to make it a desirable destination. The rooms are clean, the staff is friendly and efficient, and there are lovely historical touches in the hotel's decor. Also, the Beacon Bar is a nice place to relax and enjoy the lights of Traverse City of an evening.

Nice hotel just the bed was uncomfortable. Both of us had bad backs after stay. Other than that hotel was clean and in great location.

Always a great stay at the park place.

I was annoyed that we were placed on a dog friends floor - and there were dogs barking and yipping late into the night. This should have been disclosed at the time of booking. Our room was not ready when we arrived 45 min AFTER check in time. We had to wait 45 more minutes.

Unfortunately we were so let down for our Christmas weekend away.. the whole time we were there our toilet was broken. They did not come to fix it after being told multiple times nor did they move us rooms. We had our room only cleaned ONE time after we had to ask for fresh towels. We were told it would be cleaned everyday. We saved and planned for this fun romantic weekend away and we were so disappointed. Upon check out I told the young gentlemen what happened with the toilet and our room never being cleaned. He gave us a $50 credit which to me was almost insulting but I didn’t expect anything to be honest after not having a toilet that worked. We will not recommend or stay at this hotel on our next trip. It was just so disappointing. The pool was very nice and the view from the hotel rooftop was nice but the drinks tasted terrible and were way too expensive. So so disappointing..

We had a great night's stay with a city view from the tower part of the hotel. Beautiful room, soft sheets, comfortable beds very clean bathroom! It was lovely to look at the lights during the night. The staff at check-in was fantastic, the staff we met in the hallways were very kind and polite. We did eat at Minerva's which was not that great. The staff was very good but the food was a bit sub-par especially for the price. My daughter ordered the salmon with mashed potatoes and broccoli-the broccoli was old, covered in brown spots, the mashed potatoes were so over-seasoned with garlic she couldn't eat them (did not think that was possible-we are garlic lovers) and the salmon was not cooked all the way. They seemed to be out of all vegetarian options so I had a salad that was mostly red onion and my husband's chicken quesadilla was supposed to be shredded chicken and it was cubed with large slices of tomato in it. Just sharing because we want them to be successful seems like a rough night for them. The pool was fantastic, clean, and fun with a great hot tub and area for the kids. The pool water was warm and not freezing-really great! The towels at the pool were incredibly scratchy-we decided maybe they were exfoliating towels:)

Only issue was the tub was SO slow to drain. When showering you ended up standibg in ankle deep water

Love the Park Place. Such a great location to Front Street shopping and dining. The staff is always very welcoming and helpful. I highly recommend.

The king suite could of been better for the price but other then that our stay was pleasant

I thought the staff was very pleasant, friendly, & fun. It’s an annual trip, so I’ll stay there again.

Just another Days Inn in downtown TC. Was not happy I chose this hotel... however not there fault. Wanted something on the water ... first picture on the website insinuated this... I shoukd have done my reserch. 700 dollars for the weekend with a parking lot view.

very clean

The Park Place Hotel is great. Unfortunately, this time the room could have used vacuuming. The carpet was dirty.

For the price I can't believe how dirty the room was. The bathroom had a dirty tub and counter, the carpet was old and felt unclean. The sheets/bedding was scratchy.

Bathroom shower should have a grab bar. Bathroom very small. Shower head outdated.

Great location for downtown TC.

From check in to check out everything was wonderful! Friendly staff, clean lobby, clean and quiet room. Most importantly, fantastic location!

Walking distance to shops and restaurants.

Good breakfast. Nice rooftop bar. Close to everything. Room was never clenaed properly. First time they took the tip I left out, left the bwds uade, removed the dirty towels, but didnt leave any fresh towels. This is not a cheap hotel. I expect more than that.

nice stay