Grand Sierra Resort and Casino
About this resort
Situated in Sparks, this attractive resort for $65 per night is a fantastic choice for your next trip. Riverfront resort with 9 restaurants and 4 spa tubs 9 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite. Housekeeping is available on request. Grand Sierra Resort and Casino offers 1990 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. 4 spa tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center. Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Family friendly
Map of Sparks, NV
Reviews
3.9/5.0
Good(6,465 Reviews)
5.0
Stayed 2 nights for meetings. Mobile check in still took a while. Special Room requests were not honored because booking was 3rd party. Also changes are not possible because of mobile check in.
5.0
Everything was clean and everyone was friendly. We had a minor medical emergency and the staff was awesome and helpful!! Thanks to everyone who assisted!!
5.0
My family loved it
1.0
We stay in suite #751, the front door !! You can heard basically about everything and every single conversations on the hallway and being nex to the elevators hard to sleep very noisy!
3.0
I always hear rave reviews about GSR-Reno so I booked it for the Mother's Day weekend. There is plenty of parking but it's uncovered and expect a long walk to the hotel if you don't park up close. They offer 24 hours in advance mobile check in and upon arrival you can use the self-check in to get your room keys. It was convenient and there was little to no line. The room was pristine; nice decorum, smelled clean, nice size bathroom with a full sized shower with multiple shower heads. The negative is that I put the cleaning sign on the door and the room was not cleaned. I had to track down housekeeping to get refreshed towels (note: they charge an additional $1.99 per night fee specifically for housekeeping). Great amenities (movie theater, concert venue, bowling, arcade, numerous restaurants) and beautiful pool area however, it opens daily around noon versus other resorts with pool hours as early as 7a.m. Lastly, the casino vibe is lackluster. For the size of the resort, the gaming area is not that big. The tables weren't booming with excitement and the slots appear to be very tight; not many folks winning. Lastly, valet is a bit chaotic. Again, for the size of the resort and the tragic of guests, they may need to restructure the valet process and possibly hirer more workers. Overall experience, AVERAGE. For equal comparison, if I had to choose between GSR and the Peppermill; I'd choose the Peppermill!
4.0
The hotel room was awesome and clean. The shower was nice and the bed was soft. My grand daughter is 7 and after a car wreck is in a wheelchair. There was no ramp where we parked out front except where the cars go. We had an issue with a big man from security named Gordon. He was very ugly to my daughter and grand daughter because they stopped by a slot machine that I was playing on. They were on the marble floor where all the other kids and parents were. When I questioned him about it he got very ugly with me. All he needed to say was back up a little bit! That would of been great better than upsetting a child and my daughter
4.0
The stay was fine. I like that there were more things to do at the hotel and there was good food to eat at the hotel. The door handle on the bathroom was broken. There was no extra blankets in the closet.
1.0
It’s pretty much the first week of heat so we came to stay so we can enjoy the pool area and all its amenities. The day we’re there, THE POOL IS CLOSED due to being “short on staff” Is the the Grand Sierra RESORT or grand sirrra motel??????? Totally disappointed.
5.0
Great communication with staff. Clean, comfortable room.
5.0
I was in a room with 2 queen beds and I was curious why each bed had so many pillows. My daughter said they were to enhance the decor. I personally thought there were too many and a nuisance when getting ready to use the bed.
3.0
So the hotel was clean and well maintained and the room was nice and in good order. The bed was comfortable as well.
The issue I had wss the Hotel Resort fee I was charged. I checked in after 1am because of travel delays & issues and then checked out at 11am. So I was only at the hotel for 10 hours with the majority of that time sleeping in my room. So I did not get to use any of the hotel amenities.
I talked to 3 staff members including a couple Front Desk managers about possibly waiving the fee or crediting a portion backvsince I did not get to use any of the resort's amenities in my very short stay. All of them were not friendly oe empathetic about my situation and said no to me about possible credit of that fee. They really did not seem to care.
That is NOT good customer service at all!!
4.0
Short one night stay at GSR. Staff was great. Room was clean uncomfortable. Only downsides were the smell of smoke that somehow made its way into the guest rooms, and the fact that they didn’t open the pool area until 11 AM on the day we were checking out. Check out is at 11 AM. So that was a huge disappointment.
4.0
The reception staff was unfriendly and did not speak Spanish, unlike the restaurant staff where they serve breakfast, extremely friendly, it was a real pleasure to be able to have breakfast there
3.0
Our visit was marginal at best. The lamp on the TV stand had no knob to turn on the lamp. My husband had to get the knob on a lamp that was otherwise broken. The floor lamp did not work, had no switch and the color hues of the light bulbs did not match. The GFI was tripped making the heater not work. There is no plug to in phone on the left side of the bedstand.
5.0
The check in desk was friendly and quick. The hotel was really efficient in handling high volumes of guests. I did not feel hurried nor like a number!
5.0
The hotel was busy but great! The entire staff was friendly and very helpful. We’ll be back!!
5.0
The hotel was clean and house keeping did an amazing cleaning out room each day when we were there.
5.0
Very good. This was not our first time, and will not be our last either!
5.0
parked in valet for the first time and I was treated well. The facility was pleasant with little wait in line for check in. ( tried the check in through the text and was not successful).
5.0
Room was big and comfortable. We could watch jets take off and land but we couldn't hear them. Left our car there while we traveled and took the shuttle to and from the airport.
3.0
Booked a room with a pool view and was given a room with a rooftop view. When I told customer service they told me there was nothing they could do and if I didn’t like it I can find somewhere else to stay. Completely rude worst service ever.
4.0
everything was smooth. the rooms could have been cleaner, the towels were dingy and hair in the shower.
4.0
Nice place to stay. Large property.
The gym is antiquated, needs a renovation and new equipment.
5.0
Amazing staff, David on the Bell desk. Outstanding!! Assisted in pointing me to check-in and getting us settled in our room with our luggage.
The resort looks, Brand new inside and out. Excellent large rooms, So relaxing and Great service from house keeping!
In short, We can't wait to Go Back!!
1.0
Line to check in took an hour, customer service staff rude. Restaurant food was terrible. Not only that, the walls to the rooms are paper thin… leaves nothing to the imagination.
5.0
Very clean. Seemed like a super fun place to stay. Had a lot of activities besides the casino for couples and families to enjoy. Rooms were fantastic.
5.0
It sure is wonderful staying at a resort with several fine eating establishments and concerts and entertainment all on one building!
2.0
Got in later then plan because of the weather. Couldn't get the link the hotel sent to work to check in early. Had to wait 20 min to check in. Check in took a while because the employees kept leaving. I booked a king size bed, but was told I was being upgraded to a bigger room. The room was bigger I guess but had two Small beds instead. I Opened the fridge in the room and it was leaking water on the floor. Called the front desk to see if I could get a king bed like I ordered and to inform them about the fridge. I Was told there was no more rooms with king beds but they would send someone to fix the fridge. That never happened. The elevator to our room was malfunctioning off and off all weekend. It was very long waits to get to the casino to floor or back to our room. Check out was easy and fast. Valet took a little while but that was because there were so many people trying to leave. Hotel was clean, did was good. Lots of places to choose from to what l eat and drink. All in all the hotel wasn't what it use to be .
5.0
Very friendly staff, everyone from valet to bell hop to front desk were very friendly and helpful.
Anything we needed was brought up to our room in a timely manner.
Every eatery was clean, the grounds were also very clean.
5.0
Grand Sierra Resort lives up to its name! It’s the kind of place you can stay without the need to leave
1.0
Starbucks cant make a coffee right. The steak house got me sick. The beer was old and has be hot a bunch of times. The servive was terrible,from the front desk to the security walking around. Rud employees
2.0
The ac wouldn't cool off the room ,the coldest it would go is 74 f. I called about when i first arrived it was never fixed.
2.0
The room was very nice and updated, but the king mattress should have been replaced years ago. The mattress was so broken down, they had to put additional support under the sheets so you wouldn’t fall through to the floor. Like sleeping in a hammock. Had dinner at the “Grand Buffett” quite possibly the worst Buffett I’ve ever had. That said, the staff was very polite and helpful.
4.0
Always a great visit. Check in could have been faster. Asked for our room to be cleaned and it didn’t get done despite a text that my request had been received. Overall it’s a great place.
3.0
Room was not cleaned the second day despite our being out of the room most of the day, we ran out of toilet paper and had to call 3 times to get a response, and after paying huge resort fees, we were told a rollaway and/or microwave would be an additional fee.
2.0
Something is wrong with their cleaning services. I had to call several times because we had only one set of towels for 4 people. When they finally managed to bring us the proper amount they charged us for service? That should’ve already been apart of our room anyways. In the most low budgeted motels they have supplies towels and tolietry.
4.0
GSR is very close and easy to get to from the Reno Airport. The room was clean and the bottled water was appreciated in the room.
The smokiness in the Slot machine area was not appreciated and food prices were quite high.
2.0
Air conditioner didn’t work so they sent up someone to fix it and that didn’t end up working. Had to move my whole family at 11 at night including my 1 year old son! Super disappointed in the service I received and compensation for the extreme inconvenience.
5.0
It was only one night to be close to the airport.
1.0
We booked this hotel for four nights while visiting family. We choose it it because it was listed as one of the top family hotels in the area. While there was an arcade, bowling alley and movie theate, I would not consider this a good family hotel. The smell of cigarettes was overpowering as you walked to the hotel elevators and made our hair and clothing smell. We were put into three different rooms the evening we checked in and they were all dirty. Heads up, we were told housekeeping only works every other day and they only put out washcloths by requests. We did request some, but they never came. ☹️ After waking up the next morning, stuffy and congested from the (dirty room/smokey air?) we decided to cut our four night trip down to one and switch hotels.
FAQs
How much does this resort cost compared to others in Sparks?
The average price for a rental in Sparks is $242 per night. This rental is $177 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Grand Sierra Resort and Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Grand Sierra Resort and Casino. Enjoy the water!
Is Grand Sierra Resort and Casino pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Sierra Resort and Casino?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Sparks
Explore all rentals in SparksSparks travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World