Excellent location, staff very friendly and the breakfast expensive but was really good.

Staff weee great!

Staff very friendly and helpful. Pleasant, but small, room. Excellent breakfast. Excellent location for the centre. To be recommended.

Personal tooo top

very good location for town centre and restaurants On site parking good Staff friendly and helpful

My wife and I stayed one night in the Mercure Nancy Centre Place Stanislas on our way to Switzerland. But let’s start with the good features. Its position close to the city centre makes it ideal for a city stopover. It’s just a short walk to Place Stanislas and all the restaurants and sights. The other great facility is the car parking: it has its own underground park right opposite the hotel side entrance. The rest was pretty poor. The feature that appalled my wife was that the toilet was in a room so small that it was impossible – and I do mean literally impossible – to sit on it and close the door! The hotel management must know this and yet they go on letting this room. That complacency is unforgivable. Checkin was curious. It involved a long process conducted by a cheerful but apparently quite untrained person perched on the end of a table with a laptop. How come? The Mercure have a professional reservation system so what was this chap using? He also had a queue of annoyed people waiting to check in behind me. Eventually he walked me across to the lift and configured my room key using a gadget on the wall at the foot of the stairs. Crazy! The breakfast restaurant is too small for the capacity of the hotel. The choice was fine but It soon filled up and although two people were busy replenishing the servery, no one was on hand to supervise the situation. It seems there’s something very odd going on at this Mercure. We cancelled our return stopover

Checking in was special, nou counter just a bar. A very nice girl with a laptop. Getting to the room on the first floor we took the very small elevator, it barely fit 2 people with our luggage. The room was really small and was in need for an update, at times we could hear the traffic, we saw some spider cob webs at the top of the curtains, some mysterious hairs in the bathroom sink, water damage at the bathroom door. But the bed was fine, slept like a rose. Breakfast was fine but there was much limited room to properly sit and eat it, everything was so crammed up to eachother, the gentleman next to me was so close, we almost touched elbows. But there wasn’t many alternatives to sit. We tried sitting at a lounge but these couches were much lower then the table, what were they thinking. Would I stay here again? No probably not. Was it terrible? For just 1 night is more then alright, the people were really nice, and everything was walking distance, even though they should update the picture of the square on their website, because it doesn’t look like that anymore. Overal I probably wouldn’t come here anymore, but it was alright for just one time.

Convient location. Room was very small