MainStay Suites Addison-Dallas
About this hotel
Suburban hotel with free breakfast and business center This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities. MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Addison, TX
Hotel in Addison, TX
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.4/5.0
Average(998 Reviews)
1.0
This is the most awful “hotel” I’ve ever stayed at in 43 years. It was FILTHY. We arrived at 11:30pm and were leaving the next morning or we would’ve relocated to another hotel. Dead bugs on the floor throughout the hotel, roach in the room, refrigerator would not shut therefore it was open all night. The desk and chair had some sort of “liquid substance” on it so clearly had not been cleaned. Smoke detector and water sprinkler were hanging out of the ceiling. I’m pretty sure there was human feces on the bathroom wall. This place was DISGUSTING! We left by 8:30 the next morning so our stay there was less than 10 hours but it was definitely 10 hours too long. The “breakfast included” was a dry, stale 2 pack of muffins.
4.0
fine stay for simple, comfortable non-romantic
3.0
the front desk was nice. i was expecting to have breakfast but as you walk in you can see where a restaurant was. chairs were piled on top of tables and not a good look when you walk in. i had to go back to the front desk as my key wasn't working, the lady was a little annoyed as she told me not to put the key next to my phone as it wouldn't work. would've help to have been told this upon check in as i had never had this problem. I informed the front desk that the ironing board was broken, the maintenance guy was standing at the front desk and stated he would bring me one. it was never received. so I had to improvise to iron my clothes. it was a comfortable bed, the room looked more like a small one bedroom apt and that was ok. they need to do a better job at cleaning though. I spent a minute cleaning around the top of the shower wall. the hair dryer didn't look operational so i dared not use it. a bit more care but into the Hotel can make the difference. the Hotel gives the feel of, "we just mainly rent to industrial workers and those needing weekly housing"
3.0
The hotel is very plain from the outside and the parking lot has an aged vibe to it, but isn't too bad. There's a weird little construction with a bench in it and it gathered strange characters throughout our stay, but there was never any trouble.
The lobby and hallways have a musty, weed-like smell, which fortunately doesn't seem to make it into the rooms. This hotel would do well to rip up the carpet in the halls and replace it with tile or something, since no doubt that smell is held within the carpet/pad.
The hotel seems to have at one point been under renovations... But I think they gave up. Everything here feels unfinished. The breakfast area was full of overturned and spent looking furniture. There was no breakfast available to my knowledge, but the staff did eat in there once.
The doors in our room were crooked and didn't close properly and dragged on the floor. The door to the room closed and locked fine, which is all that is absolutely necessary. The kitchen came stocked with silverware and dishes, but they were all dirty. I had to wash them by hand because the dishwasher door was stuck closed thanks to the countertop being installed crooked.
Room AC was great and the TVs were good. Comfy bed. Bathroom was good at first glance but the baseboard under the sink was mysteriously missing. We spotted five roaches during our stay which is a new high score, breaking our previous best of zero.
If I had paid any more for the room I'd feel ripped off, basically.
3.0
All good
1.0
Wow. For every bad reason. Our first room assingment had a broken doorknob that would not open so they gave us the only other room available. This room with a kitchen came with 2 forks, 1 bowl, 1 towel, and 2 Queen beds. We are a family of 4 who booked this hotel because it had a kitchen. The microwave didnt work and when we asked the front desk for kitchen ware we recieved: 2 frying pans (one was dirty), 2 more forks, 2 bowls and 1 cup. No soap was available. The bathroom had chipped paint everywhere and blood smeared near the lightswitch. The toilet was broken so the water ran all night and we could not flush it without opening the tank and holding the chain mechanism.
5.0
A comfortable place to stay with main attractions close by. Nice staff and very helpful
3.0
Nice staff. Dirty hall carpets. No breakfast. Just a muffin. The room is nice. Couch has stains.
2.0
They show a big breakfast on the listing. So i chose this one. Then when checking in, the clerk says there is no breakfast. Just coffee and bagels.
1.0
Room was not clean. Did not shower as the tub was yellow and had paint spilled on the tub. They have held my 100.00 deposit to this day without refund 1 week now. Stayed here years ago and was good. Never again.
2.0
Run down property with shady characters and smell of weed smoke around. Stay away
1.0
Believe the reviews. There is no actual breakfast. They only give you two muffins. Water leaking from roof, musty aroma throughout the hotel, bugs, bugs, bugs (yes, including roaches). Would not recommend unless you're aware of what you're getting into
1.0
We didn’t have any hot water but kept being told they were going to get it taken care of. We also had roachesss
1.0
One of the most nastiest hotels I have booked
1.0
Had roaches, walls weren’t clean, toilet didn’t work right, plastic wrapped around the smoke detector…
2.0
It was misrepresented- no breakfast and no gym (an elliptical is not a gym).
Hot water was limited and actually had no hot water one night. All water was out one day.
Staff was not informative nor polite.
Asked for a late check out and staff said they couldn’t approve a later check out.
Disappointed with our stay.
1.0
They had roaches crwaling up the walls in the room, homeless people with all their bags piled up on the sidewalk as your walking up tk the entrance asking for money just not a good experience and shouldn't be listed
1.0
Hotel was filthy and the elevator didnt work
3.0
Carpets were dirty,elevator didn’t work, cockroaches in the room.
4.0
I’ve stayed in worst
4.0
It had a small kitchen and enough utensils to cooking.
1.0
The room temperature and thermostat did not get below 79 the whole time during my stay. I changed rooms twice and lowered my thermostat as low as it would go and the room would not cool off. Got as hot as 88 degrees at one point.
1.0
Children running around without parents supervision, The room i booked was dirty crumbs of cookies from entrance into the room to counter top, no towels,. I requested for the room to be changed which was done still this room had no towels, room had a very strong smell. Everything here looks old.Is this property a shelter or a Hotel? I will never visit this place again.
1.0
The room looked simi clean until you look closer and there were roaches in the cabinets
4.0
Room was very large and beds were pretty comfy.. Things look a bit run down when you get inside but the room was really clean and surprisingly never heard a dog bark either night… I would definitely use them again!!!!
4.0
I wanted a kitchen, however NO cooking supplies were provided. I would have liked a coffee pot, instead of the one small coffee dispenser as I brought my own coffee. There was one small skillet. One ladle, no spoons or forks no sponge or any dish soap to wash the one skillet. I went out and bought a spatula. They were changing the drapes in all the rooms, and a maintence man just opened the door and walked right into my room and told me there were problems changing the drapes in my room and I had to change rooms. All of the old drapes were left in the hallways with a small path to walk. The room I was changed to the table had plaster on it.
1.0
Trashy room, toilet didn’t work drapes piled in the hallways.
1.0
When setting up the appointment, I specified that we had mobility aids. (I was on a cane, as was my mom.) I was exhausted from the long day and misunderstood his comment about no elevator for no internet, so you can probably imagine the surprise when I got in and it went nowhere. He originally had put us the 3rd, but tried moving us to the 2nd floor at least since there were no first floor options.
1.0
Front lady staff in the day of check in 300pm 12/25/22 was rude. The thing that stood out the most was how run down the hotel was. Completely disgusting with carpet stains all throughout the building. And when I went into my suite the carpet floors had stains and the coach in the suite had stains on it. Completely disgusting and unsanitary. I will definitely not ever stay there again.
2.0
I just needed a place to sleep for a few nights while in town. It worked for that need but the place is pretty old and really needs a full refresh. However the price is right for the place.
1.0
There were roaches in my room. Very disgusting and disappointing. I was not comfortable sleeping there and they would not give me a refund.
1.0
The the rooms were filthy holes in the walls roaches I seen mice I'll never stay there again
1.0
The online pictures are very misleading-nothing like online. This place is hooded out , furniture is outdated, cigarettes butts are all at the front door , people look like they are living out of there car. Leaky water stains in the ceiling, more stuff —never again.
1.0
Everything there was old from carpet being cleaned that still looks dirty to old shower curtains everything needed replacement
1.0
There room had a very bad odor, probably from the dirty carpet. The walls and ceiling were gross and dirty. There were several visible water stains on the ceiling. There was also visible wire where the smoke detector has been removed.
3.0
So nice and attentive
3.0
I liked that our room was cool. There were trash bags piled up and blocking the only ice machine. The toilet in our room did not flush. The toilet paper was so thin it disintegrated at first touch. No access to the dining area. No complrmentary coffee. Carpets are old and dingy.
1.0
It was the lowest quality and dirtiest hotel I have ever seen. With cigarettes burn marks on beds and pillow no towel and very dirty shower. It was unbelievably lower than what they advertised
1.0
Nasty
4.0
All good, but the hotel take a deposit of $100 extra and they didnt gave back
FAQs
How much does this hotel cost compared to others in Addison?
The average price for a rental in Addison is $130 per night. This rental is $54 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Addison-Dallas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at MainStay Suites Addison-Dallas. Enjoy the water!
Is MainStay Suites Addison-Dallas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MainStay Suites Addison-Dallas?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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