Hotel in Puebla
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool.
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Amenities
Non-smoking
Map of Puebla
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jul 2026
My room was absolutely beautiful and such a joy to be in! The restaurant is very good and the staff are kind. The pool is too small for real swimming and it was closed, but there’s too much to see and do in Puebla anyway. The internet was a bit unstable, but I think that’s the case throughout much of Puebla.
8 / 10Excellent·Jun 2026
Nicely renovated property very close to the main plaza 👍👍 my only reason for not giving 5 stars all the way is the WIFI never worked in our 4 night stay.
8 / 10Excellent·Jun 2026
Breakfast was great. The Huevos tiraditos were a novelty for me that I enjoyed. The ambiance, decoration and architecture are charming and comfy. The location was perfect, right downtown with most of attracting at walking distance. However, the shower cleanliness was bad. Even after reporting it, the mold in some areas were still there. When we checked in, the overall room appearance was very good, but the second day, the beds were badly made, as if someone had sat or laid over them. I hope the management pays attention to these items because this nice place can do better.
6 / 10Average·May 2026
The hotel is nice, however is lacking basics needs. Hotel is lacking a coffe maker in the room. Rooms and hotel are clean but could be better. Hotel is at a nice walking distance from main Zocalo. I am an Expedia Platinum and no welcome drink was offered. During breakfast, no basics such as sweet bread, beans or Green juice had in the morning. Overall I give them a solid 7 in a scale 1-10.
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Top rated by guests
9Outstanding
(458 Ratings)
"My room was absolutely beautiful and such a joy to be in! The restaurant is very good and the staff are kind. The pool is too small for real swimming and it was closed, but there’s too much to see and..."
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