Hotel in Viterbo
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
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Includes essentials and more
About this hotel
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Balletti Palace Hotel offers 92 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.
Balletti Palace Hotel offers 92 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.
Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Viterbo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Non-smoking
No pets allowed
Map of Viterbo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Feb 2025
The people at the desk and in the breakfast room were kind and helpful. After I inquired about the town and a little of its history the man at the desk gave me the most wonderful run down about the Papal Palace and Italian history in general. I had a blast hearing about the world from his well-considered point of view.
10 / 10Outstanding·Nov 2023
Picked this hotel because it was close to the train station
10 / 10Outstanding·Oct 2023
As soon we walked into the lobby it smelled like a dirty ashtray. Thanks God, we had prepaid and check in was expedite. The parking was across the street from the hotel and it was in a safe location. The room was comfortable and very clean and no cigarette smell. Breakfast was simple but good. The staff was friendly and helpful.
6 / 10Average·Sep 2023
This property was well located, close to the train station and the historic center. When we arrived the street was very dark. The front desk person did not speak any English at all, and she could not find our reservation. I told her I had booked one room with one double bed and one twin bed. We got a room with two twin beds. After a very long day of travelling I had no energy to argue with someone who couldn’t understand anything I was saying. The Expedia page says hotel has an on-site restaurant. We head there for dinner because we are starving and although there are many many empty tables, we were told “we are full”. I look around at all the empty tables and say “ you aren’t full, there are all these empty tables”. Now the guy yells at me WE ARE FULL. Ooook I then see pizza boxes and I ask if I can get a pizza to take away, he say (very rudely) NO! We go back to the front desk person who can’t do anything or offer any suggestions. They should not claim to have an on-site restaurant if it’s not run by the hotel and if arriving guest can’t get a table. So we are exhausted and starving and the front desk person was useless. Next day on-site breakfast was fine. This morning I was woken up early by the maid in the hall. I had the AC going and I had earplugs in and she was crashing around and woke me. Ugh. Overall our stay was ok. Beds were incredibly hard. Decor needs an update. Staff needs improvement.
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7.2Good
(175 Ratings)
"The people at the desk and in the breakfast room were kind and helpful. After I inquired about the town and a little of its history the man at the desk gave me the most wonderful run down about the Pa..."
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