Let me start by saying I was very disappointed from the beginning. The pictures displayed on the website are not completely accurate. Upon arrival, my partner and I buzz the bell to enter the property. We had to wait awhile before being let in. They had no idea who we were. As a business owner your staff should know who to expect at your hotel. That confirmed to me that communication was poor from the start. The young lady was looking a some piece of paper. Then as she was looking she said she had to call the owner back to find out some details. The owner instructed her that I had to pay $150, but only get back $100. As she found the paper, which end up being a contract the owner walked in the door. He offered us an upgraded room because we had to wait outside the property for awhile before being buzzed in. However, the room he was offering was right in the lobby with no privacy so we declined. Before getting to the room my partner and the owner had a disagreement about money and the owner said he has the right to refuse guest and not give us back a refund. He was rude and condescending. The bathroom kept flooding every time we took a bath. They gave us a towel cut in half as washcloths. The walls were cracking. Pest in the room and bed. No housekeeping service. Once we went the the Jamaican Tourist Board of Commission to file a complaint and came back our room was cleaned. The owner said the deck has some damage so enter at your own risk. Any problems go to the JTB!!

I had an great time, place was nice and quiet.

Owner came out when returned in underware . Exposed wires .whirlpool didnt work Nothing around. Made alot of noise early in am.

I'll start by saying...the place is very pretty ..just not set up well inside. Very oddly behaved staff, No food on premises, only small snacks with very high prices that fluctuate depending on who shows up at the desk. Almost $100USD per day just to take a taxi out to go get food. Full kitchen but zero access given to guests. $10USD per day to use a mini fridge in our room. Another charge to use the safe. $30USD to use the washing machine on site. Very weird Sunday..the owner set up large DJ speakers at the end of the dock and blasted Christian church music towards all the rooms the entire morning. No real access to the water...a make shift ladder you can climb down and swim beside a docked speedboat. Very agitated attitude if you came back to the hotel late..had to be buzzed to be let into the gate, then had to wait to be let inside as the front door was locked. With work this place could be amazing, however it was just overly difficult to stay here.

Waited 2 hours before we could check in, air conditioning wasn’t working properly, additional fee to use refrigerator, a whole wedding and reception was performed limiting our use of the property, always was short staffed, once we arrived we were asked to pay a deposit and taxes, the room already smelled stuffy and hot because of lack of air conditioning and circulation. Because of this he took our deposit, and said the room smelled like smoke but we did not smoke in this room. He was very rude and disrespectful and threatened to call police to have us removed from the property, the pictures on the website are deceptive, it’s a ***hole!!!!!

My experience was great. Staff friendly and easy to relate to. Room was clean, atmosphere was welcoming.

Tv broken, the owner was very rude, wires was expose out the wall/plug, $20 a day to use the safe, pictures of the property were outdated and over charged for transportation. The housekeeper lady was very sweet and helpful.

The owner and staff are welcoming and friendly. The property was very clean and comfortable. The surrounding view was breathtaking.

The property was squeaky clean and it is a great location. Minutes from the airport, Harmony Beach, hip strip etc. Service was great! We’ll definitely miss waking up to Mr. Peter’s breakfast and eating by the water.

This is a beautiful place right on the water. The staff is excellent. They even cooked a personalized breakfast for us. The manager was very accommodating and made sure we had arrangements for transportation. Would definitely recommend this property to anybody visiting Jamaica

it was very clean and nice grounds

very nice location poorly managed . owner would promise anything to get you in and won’t deliver . be careful

Lovely property. Owner Peter was great at trying to provide whatever he could to make the stay more enjoyable. There is no restaurant and no room amenities provided. Bring your own bar soap, shampoo, cream rinse, hair dryer etc. And be prepared to pay excessively for taxis to go anywhere. There is a restaurant across the street, however the menu is limited. My stay was disrupted by a dozen or more young people, who although lovely, and on a wonderful mission project, turned the place into a hostel like setting for the majority of my stay. Noise from 5:30 am until 7 a.m. and 4:30-8:00 p.m. daily. My room was next to the foyer (meeting place for the youth in the evening) and kitchen (used by a cook provided for the youth group) The property is simply not laid out to accommodate that many people. Unfortunate timing for me I guess! The quiet of the property and chats with other guests the first few days were entirely enjoyable.

No access to water and no sand beach at all.

What I liked was the scenery and the water. The water surroundimg the area brought life. What I didn't like we had to pay for everything including amenities and everything cost when it shouldn't because we payed alot to book the resort. Exampl: to use refrigerator cost 10 a day and the safe for or passports was 20 a day like hell no!

Loved Corey the driver and the property was amazing, property manager was amazing great place m.

Being on the ocean was beautiful.

The staffs were respectful friendly caring and warm they took great care of the place. the property is overlooking Seaside walk out patios beautiful view sunsets sunlight amazing in general. Jamaican is a beautiful place

I liked the cleanliness and the owner's willingness to accomodate guests needs.

I must say that: the ambiance was spectacular! Also, the surroundings were filled with tranquility. It was the perfect place to be if you wanted to just sit back and ease your mind. The staff was always welcoming. They did their best to ensure that my needs were met. Most importantly, i felt safe during my stay.

A serene gem tucked away by the water. Lovely spacious rooms with high ceilings. A very pleasant stay. Yes, I would return if my travels take to the Montego Bay Area.

Waters Edge is a very nice, locally owned guesthouse in Montego Bay, Jamaica. We came to Jamaica for an all-inclusive resort stay, but flew in one day early in case of weather. The night before our resort stay, we stayed at Waters Edge. The owner/operator was on site and was very helpful. The rooms were clean, simple, and very beautiful. The view from our room was breathtaking. I also really enjoyed the direct access to the back patio, overlooking the ocean, from our room. The guest house is not currently providing food services following the COVID-19 pandemic. However, the owner recommended some restaurants and assisted us in getting food delivery. The guest house is located in a quiet little area right on the water. They have a gate that locks up the property at night and the owner also lives on-site and so we had no concerns. I would definitely stay again!

Very nice hotel to stay at with a friendly owner. My wife and I had a very nice time. The owner was very helpful and went far and beyond to make our state pleasant. The only thing is the hotel needs more snacks. A vending machine with lots of snacks would be ideal.

Our stay was comfortable and amazing as always. Definitely my go to in Jamaica!

Worst Customer Service I've Experienced in Jamaica by far, The guy Caretaker is extremely rude and they were unwilling to address the issue with the Roach in the Bathroom

My husband and I stayed there and we have nothing but good things to say about the place and management. Peter and Jay are great hosts and know how to make their guests feel comfortable and welcome. The place is very clean, the view is breathtaking, and Jay's food is off the chart! Shout out to Robert our driver who showed us the many beautiful places in Jamaica and gave us a short history of them. Robert is very friendly and ready to take you to where you want to visit. Overall, we had a wonderful experience and will definitely stay at the Waters Edge again. One Love!

At first I was pissed off per photos and reality. Once reality kicked in I enjoyed Peter and Jay, great hospitality and amazing people! Peter and Jay made us feel like family. Jay thought me recipes and techniques to bring back to the states to share with my family. I actually plan on going back next year with my whole family and renting out most of the rooms. Great guest house for personal events, or great family trip without congregated setting. Thank you Peter and Jay.

The TV didn't work and was frustrating trying to even get local channels. YouTube and Netflix are not working but are on the menu. They need to tell customers about their problematic tv and WiFi and test them before allowing customer in.

Clean, convenient, friendly staff

We came to the Water's Edge Guest House just 3 days after burying someone very close to us and 3 days before big wedding festivities. This was the perfect spot to center ourselves. We were able to reflect and grieve in a environment that was warm and friendly, and quiet. It gave us the space to be able to fully enjoy and celebrate the nuptials of other loved ones. Be sure to order your meals in advance. Jay, who it so hospitable, can coooook! The food was delicious! And enough! Peter was great to talk to. And he climbed up to get us some June plums (my 1st time eating it) and climbed again to cut down coconuts for us. Robert was the driver they arranged to transport us. Great guy! My only criticism, if I have to, was that my towels weren't soft and the bathroom soaps weren't to my liking. But really, so what. Stay here.

Waters Edge was simply beautiful, and relaxing. Peter and J were wonderful hosts, and we ate her cooking everyday. It was WONDERFUL! We loved our week long stay.

I had a wonderful time, from start to finish I was welcomed with pure hospitality. I am grateful for this stay from the amazing breakfast to the gorgeous views. All my events were conveniently close and I felt safe and blessed to have met such amazing people. Whenever I visit Jamaica I will stay here with no doubt. Much Love Dr. Liz