Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
¡Very Unfortunate!
Location is perfect!!
We arrived after a 10 hour flight at hour confirmed time and the property was not ready, plus it smelled like trash was left for days. We spent 2 days trying to ventilate. The bathroom also has a bad smell from drainage. The staff just didn’t answer to this problem, not even an apology. We had to ask for toilet paper and soap because there was none. Staff / host simply unavailable.
5 / 10
A stay that was ruined not by the accommodation itself, but by the property’s complete lack of communication, profession
The place was nice in itself. The rooms were a good size and the location was great.
I don’t usually leave negative reviews, but this experience was unacceptable. Before our trip, I spent days confirming our 1am arrival time with the property and was assured it would be fine. When four of us arrived, we were told that whoever approved it was mistaken and that our room was still occupied until 11am. Despite showing proof of the agreement, we were simply told there was “nothing they could do” and advised to find a hotel.
As four young women in an unfamiliar city at 2am, this left us stranded with all our luggage and nowhere to go. In addition i asked where the locker was so we could put our stuff down , and they never replied. We could not afford a last-minute hotel after already spending so much on the trip. We ended up sitting outside for hours overnight, trying to stay safe while dealing with unwanted attention from groups of men. After waiting all night, cleaning ourselves on the beach,finding breakfast elsewhere , and repeatedly attempting to contact the property, they stopped responding to us entirely.
around 10am, after waiting outside the property, I managed to speak to the guests who were still occupying our apartment. They told us they had been given extra time (for free) for a late check-out so they were in no rush to leave. This made the situation even more frustrating, as we had been told our booking would be prioritised and made available as soon as possible.
We were repeatedly told our booking would be prioritised, yet we were not able to access the apartment until around 2pm. In total, we were left stranded from midnight until 2pm the following day. One of my friends became ill from carrying large amounts of luggage around in the heat, and another even lost her passport and wallet during the chaos and wasn’t able to get it back. The lack of communication, professionalism, and concern for guests was shocking. We felt completely abandoned, and it became very clear that customer care was not a priority.
8 / 10
We were out most of the time, but popping back to the apartment was easy and while we didn’t cook it had everything you
Excellent location: central but quiet.
Comfortable beds and all facilities good.
9 / 10
We had a great stay and the apartment met our needs. The staff at the agents were very helpful and quick to respond to a
The apartment was spacious and comfortable. Great location on the edge of old town but still very quiet. Good access to supermarkets within 5 mins walk. Well stocked with kitchen equipment if you wanted to cook.
As we didn’t want to cook a toaster would have been a welcome addition allowing quick snack before heading out. There was nothing specific we didn’t like.
Obiekt bardzo ładny! Sypialnie super, a bardzo dużym atutem były aż 3 klimatyzacje – w każdej sypialni oraz w salonie. Kuchnia również bardzo dobrze wyposażona, do tego mały balkon gdzie można było wywiesić pranie oraz pralka. Materace bardzo wygodne, rolety zewnętrzne na plus, a internet działał bez zarzutu. Łazienka również bardzo fajna.
Jedynym minusem apartamentu był zapach, który co jakiś czas było czuć z łazienki, jednak przy zamkniętych drzwiach nie był aż tak uciążliwy.
10 / 10Outstanding·Jun 2026
Posizione molto buona, situato ad un minuto della Merced.
Due camere matrimoniali. Bagno con doccia grande e due lavabi. Spaziosa zona giorno. Lavatrice, lavastoviglie. Silenziosissimo visto che si trova nella parte più interna di un edificio. Noi eravamo nell’appartamento del 2 piano.
10 / 10Outstanding·Jun 2026
Locația a fost perfecta, la 3 -4 minute de centru. Locatia cu multă liniște dar fara sa fie izolată ca poziție. Recomand 10 din 10.
-
5 / 10·Jun 2026
The place was nice in itself. The rooms were a good size and the location was great.
I don’t usually leave negative reviews, but this experience was unacceptable. Before our trip, I spent days confirming our 1am arrival time with the property and was assured it would be fine. When four of us arrived, we were told that whoever approved it was mistaken and that our room was still occupied until 11am. Despite showing proof of the agreement, we were simply told there was “nothing they could do” and advised to find a hotel.
As four young women in an unfamiliar city at 2am, this left us stranded with all our luggage and nowhere to go. In addition i asked where the locker was so we could put our stuff down , and they never replied. We could not afford a last-minute hotel after already spending so much on the trip. We ended up sitting outside for hours overnight, trying to stay safe while dealing with unwanted attention from groups of men. After waiting all night, cleaning ourselves on the beach,finding breakfast elsewhere , and repeatedly attempting to contact the property, they stopped responding to us entirely.
around 10am, after waiting outside the property, I managed to speak to the guests who were still occupying our apartment. They told us they had been given extra time (for free) for a late check-out so they were in no rush to leave. This made the situation even more frustrating, as we had been told our booking would be prioritised and made available as soon as possible.
We were repeatedly told our booking would be prioritised, yet we were not able to access the apartment until around 2pm. In total, we were left stranded from midnight until 2pm the following day. One of my friends became ill from carrying large amounts of luggage around in the heat, and another even lost her passport and wallet during the chaos and wasn’t able to get it back. The lack of communication, professionalism, and concern for guests was shocking. We felt completely abandoned, and it became very clear that customer care was not a priority.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Montano IV & old town by ELE Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Montano IV & old town by ELE Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Montano IV & old town by ELE Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Beautifully decorated, clean with a great air con unit. The apartment is on a quiet street, but around the corner and you’re in the city center. Great location."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Malaga
Ratings and reviews
8.2 / 10
Excellent(55 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
Obiekt bardzo ładny! Sypialnie super, a bardzo dużym atutem były aż 3 klimatyzacje – w każdej sypialni oraz w salonie. Kuchnia również bardzo dobrze wyposażona, do tego mały balkon gdzie można było wywiesić pranie oraz pralka. Materace bardzo wygodne, rolety zewnętrzne na plus, a internet działał bez zarzutu. Łazienka również bardzo fajna.
Jedynym minusem apartamentu był zapach, który co jakiś czas było czuć z łazienki, jednak przy zamkniętych drzwiach nie był aż tak uciążliwy.
10 / 10Outstanding·Jun 2026
Posizione molto buona, situato ad un minuto della Merced.
Due camere matrimoniali. Bagno con doccia grande e due lavabi. Spaziosa zona giorno. Lavatrice, lavastoviglie. Silenziosissimo visto che si trova nella parte più interna di un edificio. Noi eravamo nell’appartamento del 2 piano.
10 / 10Outstanding·Jun 2026
Locația a fost perfecta, la 3 -4 minute de centru. Locatia cu multă liniște dar fara sa fie izolată ca poziție. Recomand 10 din 10.
-
5 / 10·Jun 2026
The place was nice in itself. The rooms were a good size and the location was great.
I don’t usually leave negative reviews, but this experience was unacceptable. Before our trip, I spent days confirming our 1am arrival time with the property and was assured it would be fine. When four of us arrived, we were told that whoever approved it was mistaken and that our room was still occupied until 11am. Despite showing proof of the agreement, we were simply told there was “nothing they could do” and advised to find a hotel.
As four young women in an unfamiliar city at 2am, this left us stranded with all our luggage and nowhere to go. In addition i asked where the locker was so we could put our stuff down , and they never replied. We could not afford a last-minute hotel after already spending so much on the trip. We ended up sitting outside for hours overnight, trying to stay safe while dealing with unwanted attention from groups of men. After waiting all night, cleaning ourselves on the beach,finding breakfast elsewhere , and repeatedly attempting to contact the property, they stopped responding to us entirely.
around 10am, after waiting outside the property, I managed to speak to the guests who were still occupying our apartment. They told us they had been given extra time (for free) for a late check-out so they were in no rush to leave. This made the situation even more frustrating, as we had been told our booking would be prioritised and made available as soon as possible.
We were repeatedly told our booking would be prioritised, yet we were not able to access the apartment until around 2pm. In total, we were left stranded from midnight until 2pm the following day. One of my friends became ill from carrying large amounts of luggage around in the heat, and another even lost her passport and wallet during the chaos and wasn’t able to get it back. The lack of communication, professionalism, and concern for guests was shocking. We felt completely abandoned, and it became very clear that customer care was not a priority.
$$$$
Top rated by guests
8.2Excellent
(55 Ratings)
"Beautifully decorated, clean with a great air con unit. The apartment is on a quiet street, but around the corner and you’re in the city center. Great location."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Malaga
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Montano IV & old town by ELE Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Montano IV & old town by ELE Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Montano IV & old town by ELE Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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