Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
4 / 10
A modern hotel with great potential, unfortunately overshadowed by poor customer service and disappointing experiences.
The hotel is modern, with clean, well-furnished and comfortable rooms. The location is very convenient, with easy access to Valletta, Sliema and other parts of Malta. The rooftop pool is also a highlight, offering beautiful views over the city. Overall, the facilities are pleasant and the hotel has great potential.
Unfortunately, several negative experiences significantly affected our seven-night stay.
Firstly, we had no hot water for an entire day. When we contacted reception, we were simply told to wait 30 minutes and, if the problem continued, to call again the following morning. We were left without hot water until the next day.
Secondly, the windows provide very poor sound insulation. The hotel is situated next to a busy roundabout with a skate park in the middle, and the noise from outside is clearly audible inside the room, especially at night and early in the morning.
However, our most frustrating experience involved housekeeping and the reception staff.
We were travelling with our small dog. At check-in, we were specifically instructed to inform reception whenever we went out with our dog so that housekeeping could clean the room during our absence.
We followed these instructions, leaving the hotel at approximately 8:30 AM and returning at 10:00 AM. However, the room had not been cleaned. Reception explained that the housekeeping team had been on their break.
This was particularly problematic because we had an excursion booked that day and needed to leave our dog in the room. We had to wait for housekeeping to finish before we could leave.
Despite repeatedly requesting assistance, the situation was handled very poorly. Instead of acknowledging the mistake, the receptionist suddenly claimed that the hotel’s terms and conditions prohibited leaving pets unattended in rooms. This had never been communicated to us, despite discussing our dog at check-in, and we could not find such a restriction in the terms provided.
Rather than offering solutions, we felt the staff were making excuses to justify their failure to respect the agreed arrangement.
We were eventually only able to leave the hotel at around 12:15 PM, losing almost half a day of our holiday due to poor organisation and communication.
What disappointed us most was the complete lack of accountability.
2 / 10
Will not stay at Park Heights again
Bed was a good size , proper running water
Manager Vinod was not empathetic or helpful at all would rather quote guests policies than assist , will not recommend as first experience was very hostile - fire alarm starting ringing randomly - I was sold expired supplements at the hotel fitness center totally unacceptable.
8 / 10
Great location to university as I was visiting my daughter there. Lovely clean equipped apartment. Rooftop pool was love
Very modern and fresh. Rooms were very clean and comfortable. Aircon worked very well.
The noise outside was irritating if you wanted a coffee on the balcony. The roundabout was crazy busy all the time with cars constantly beeping. Noise cancelling AirPods worked a treat!
10 / 10
Comfortable
The room was well equipped, 2 complimentary water bottles provided, and clean. Air conditioner was good and powerful.
Breakfast is very poor, there was a small cockroach in the toilet (but the room was clean, this is probably normal for the city).
Very modern and fresh. Rooms were very clean and comfortable. Aircon worked very well.
The noise outside was irritating if you wanted a coffee on the balcony. The roundabout was crazy busy all the time with cars constantly beeping. Noise cancelling AirPods worked a treat!
10 / 10Outstanding·Aug 2026
The room was well equipped, 2 complimentary water bottles provided, and clean. Air conditioner was good and powerful.
Breakfast is very poor, there was a small cockroach in the toilet (but the room was clean, this is probably normal for the city).
10 / 10Outstanding·Jul 2026
Great facilities, nice cold air conditioning and good price
It wasn’t communicated that the restaurant in the building was only open for breakfast. QR codes on the rooftop and room made it seem like you could order room service or equivalent. The order would go through, but nothing was actioned because no one was there.
8 / 10Excellent·Jul 2026
It was clean and it had the majority of the amenities we needed and it is in good location
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Park Heights by the Warren Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Park Heights by the Warren Collection. Enjoy the water!
Is Park Heights by the Warren Collection pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Park Heights by the Warren Collection?
We found 24 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
Map of Malta
Ratings and reviews
8.8 / 10
Excellent(830 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Very modern and fresh. Rooms were very clean and comfortable. Aircon worked very well.
The noise outside was irritating if you wanted a coffee on the balcony. The roundabout was crazy busy all the time with cars constantly beeping. Noise cancelling AirPods worked a treat!
10 / 10Outstanding·Aug 2026
The room was well equipped, 2 complimentary water bottles provided, and clean. Air conditioner was good and powerful.
Breakfast is very poor, there was a small cockroach in the toilet (but the room was clean, this is probably normal for the city).
10 / 10Outstanding·Jul 2026
Great facilities, nice cold air conditioning and good price
It wasn’t communicated that the restaurant in the building was only open for breakfast. QR codes on the rooftop and room made it seem like you could order room service or equivalent. The order would go through, but nothing was actioned because no one was there.
8 / 10Excellent·Jul 2026
It was clean and it had the majority of the amenities we needed and it is in good location
The balcony was very small
$$$$
Top rated by guests
8.8Excellent
(830 Ratings)
"The room was well equipped, 2 complimentary water bottles provided, and clean. Air conditioner was good and powerful."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Malta
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Park Heights by the Warren Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Park Heights by the Warren Collection. Enjoy the water!
Is Park Heights by the Warren Collection pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Park Heights by the Warren Collection?
We found 24 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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