Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP
7.8 / 10
Good(761 Ratings)
$$$$
Apartment in George Town
8 guests · 2 bedrooms · 2 baths
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
1 / 10
Do not waste your money here! Do not trust the pictures! Avoid this property at all costs!
If I could rate it below 1, I would without hesitation. Even 1 star is far too generous for such a disgraceful experience
Warning to everyone: the pictures look luxurious, but the reality is disgusting! This was one of the worst accommodation experiences we have ever had! We paid for an apartment that looked nothing like the advertised photos!
The actual apartment was filthy, neglected, and clearly poorly maintained! Dirty, mould, disgusting sewage smells, bathrooms with no ventilation, and multiple cockroaches! The unbearable smell even reached the bedroom, making it almost impossible to sleep.
This is not a holiday apartment. It is a poorly maintained, unhygienic disgrace!
We complained from the first night, provided photographic evidence, and demanded to leave. Management made empty promises and never followed up. Booking.com also failed to resolve the situation, leaving us completely stranded.
The beautiful +250 photographs are a trap for unsuspecting guests! What is advertised and what we actually received were two completely different realities.
Six nights of misery, disgusting conditions, sleepless nights, and complete disrespect!
No maintenance. No hygiene. No accountability. No customer service.
Do not waste your money here! Do not trust the pictures! Avoid this property at all costs!
Absolutely shameful. We demand a full refund!
8 / 10
Happy and fell cool
All is goods
Place
7 / 10
A lovely, affordable, and family-friendly stay with great facilities. Would definitely come back!
The pool and gym facilities were top-notch! Super kid-friendly and perfect for families. Definitely a great choice for our next group stay in Penang, especially at such an affordable price. Thank you for the lovely hospitality!
Just a small suggestion regarding the shower area. The water didn't seem to drain properly, causing some water to pool on the floor. The shower pressure was also quite strong, so water tended to splash outside the bathroom when it hit the door. Hopefully these can be looked into for future guests. Thank you!
8 / 10
Overall, it was a pleasant stay in a clean and convenient location, with the only downside being the
The place is clean, well-organized, and conveniently located, with easy access to nearby attractions and other places.
The lift can be inconvenient during peak hours due to the long waiting time.
The pool and gym facilities were top-notch! Super kid-friendly and perfect for families. Definitely a great choice for our next group stay in Penang, especially at such an affordable price. Thank you for the lovely hospitality!
Just a small suggestion regarding the shower area. The water didn't seem to drain properly, causing some water to pool on the floor. The shower pressure was also quite strong, so water tended to splash outside the bathroom when it hit the door. Hopefully these can be looked into for future guests. Thank you!
8 / 10Excellent·Oct 2026
The place is clean, well-organized, and conveniently located, with easy access to nearby attractions and other places.
The lift can be inconvenient during peak hours due to the long waiting time.
5 / 10·Aug 2026
Apartment is okay
The water of pool is dirty, and long wait for the left. Besides taking one day and half for checking to get your deposit back is too much..
Yes, parking is listed as an amenity at Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP. Enjoy the water!
Is Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Family friendly
Accessible by lift
Contactless check-in/out
Fire extinguisher
Map of George Town
Ratings and reviews
7.8 / 10
Good(761 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
All is goods
Place
7 / 10Good·Oct 2026
The pool and gym facilities were top-notch! Super kid-friendly and perfect for families. Definitely a great choice for our next group stay in Penang, especially at such an affordable price. Thank you for the lovely hospitality!
Just a small suggestion regarding the shower area. The water didn't seem to drain properly, causing some water to pool on the floor. The shower pressure was also quite strong, so water tended to splash outside the bathroom when it hit the door. Hopefully these can be looked into for future guests. Thank you!
8 / 10Excellent·Oct 2026
The place is clean, well-organized, and conveniently located, with easy access to nearby attractions and other places.
The lift can be inconvenient during peak hours due to the long waiting time.
5 / 10·Aug 2026
Apartment is okay
The water of pool is dirty, and long wait for the left. Besides taking one day and half for checking to get your deposit back is too much..
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of George Town
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Family friendly
Accessible by lift
Contactless check-in/out
Fire extinguisher
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP. Enjoy the water!
Is Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Urban Suite Cozy Family Homestay at Georgetown by HENG URBAN STAYCATION LUXE LSP?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Soak up the beauty of George Town in our Apartment, NEW Infinity Pool 3 Bedrooms 2 Carparks 197. With a range of amenities such as Free Parking, Non-smoking and Family friendly, you'll feel right at home.
Soak up the beauty of George Town in our Apartment, URBAN SUITES SEA VIEW GEORGETOWN PENANG. With a range of amenities such as Non-smoking, Air conditioning and WiFi/Internet, you'll feel right at home.
Experience the best of George Town with this Apartment available for $173. This property is equipped with amenities including Non-smoking, Air conditioning and WiFi/Internet, and more.
Business stays, family stays, couples stay, getaway vacation, and rental in George Town at New 2BR or 3BR Cozy Urban Suite Homestay at Georgetown8-10pax by URBAN STAYCATIONS LOD COSY PLT for $148 for your next trip.
Soak up the beauty of George Town in our House, Urban Seaview with Infinity Pool, Luxury Modern Stylish 7pax 3Bedroom 3Queen. With a range of amenities such as Free Parking, Sauna and Gym, you'll feel right at home.
Experience the best of George Town with this Apartment available for $175. This property is equipped with amenities including Free Parking, Sauna and Garden, and more.
Experience vacation in George Town with our Apartment, Urban Suites with Spectacular High Floor View #3BR #10. Enjoy amenities such as Free Parking, Non-smoking and Family friendly, and more.
Looking for the perfect place to call home during your trip to George Town? This Apartment offers a comfort and style with top-notch amenities, including Free Parking, Gym and Garden, and more.
Experience vacation in George Town with our Apartment, Urban Suites Penang by Dynaz Homestay. Enjoy amenities such as Free Parking, Sauna and Family friendly, and more.
Experience the best of George Town with this Apartment available for $155. This property is equipped with amenities including Free Parking, Business facilities and Sauna, and more.
Experience the best of George Town with this Apartment available for $121. This property is equipped with amenities including Free Parking, Garden and WiFi/Internet, and more.
Business stays, family stays, couples stay, getaway vacation, and rental in George Town at Infinity Pool, Urban Suites, Georgetown, 2 Car Parks by Star Home for $159 for your next trip.
Business stays, family stays, couples stay, getaway vacation, and rental in George Town at Luxe 3BR Seaview Escape Sleeps 10 Prime Location A29 for $173 for your next trip.
Nestled in George Town, this Apartment is perfect for your next vacation. Enjoy Elegant 3BR Luxury City View Comfortable for 10's top-rated amenities, including Free Parking, Balcony/Terrace and WiFi/Internet, and more.
When traveling to George Town, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $142 per night.
Experience the best of George Town with this Apartment available for $127. This property is equipped with amenities including Free Parking, Sauna and Non-smoking, and more.
Looking for a memorable stay in George Town? Our Apartment might just be what you're looking for. Enjoy amenities including Free Parking, Sauna and Garden, and more during your stay.