The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay
9.2 / 10
Outstanding(22 Ratings)
$$$$
Apartment in Federal Territory of Kuala Lumpur
5 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
8 / 10
Nice apartment, as described except NO BATH OR HOT TUB as advertised.
The immediate location is very pleasant and salubrious. Once you get away from there the quality drops, but then that's KL for you.
I liked everything except the misleading information, clearly stated on my reservation as the first item, that the apartment had a hot tub, and the other misleading information that "all of our apartments have a bath". My apartment had neither, just a shower. It was a very nice shower but I was expecting, and had paid for, a hot tub. I did contact the manager and he was quick to respond. He apologised and said the hot tub detail was a "backend" problem in their data which he had corrected. I find it a bit odd that after all the guests they have had that this problem was not fixed before but hey ho. The description that "all of our apartments have a bath" was in the main text description, however, and could not have been a "backend problem". NOT ALL OF THEIR APARTMENTS HAVE A BATH. So I got an apology for something that helped sell me the apartment but which wasn't there.
The other thing was all the nonsense you have to go through to get in. You have to go through a security gate, where the guard checks your passport and writes down its number. Then you have to find a locker in the lobby and use a provided combination to open it. Then you have to take out a box inside the locker and enter another combination on it to get two keycards. Then you have to swipe one keycard to get through the main building door. Then you have to use the other keycard to go up in the lift. Then you have to key in a combination on the door of the apartment to get in. I count that as too many barriers to entry and, of course, it means you have to receive all these codes and instructions in a massive volley of Whatsapp messages you get before you arrive. (they send you a lot more Whatsapps than these necessary ones, most of which are nonsense: "We can't wait to have you stay with us!" (Yeah, right.
10 / 10
Comfortable, well equips and convenient location
Great location, amenities and great communication with host.
N/A
10 / 10
A flawless second stay—just as clean, cozy, and luxurious as the first, with nothing to complain about and every reason
This is my second stay with the same host, albeit in a different unit, and I’m happy to say it was just as excellent as my first experience. The unit is perfectly maintained—clean, cozy, and thoughtfully designed with a touch of luxury. It truly feels comparable to a 5-star hotel, with all the necessary amenities provided for a comfortable stay.
Everything was seamless from check-in to check-out, and there’s honestly nothing to complain about. The host clearly takes great pride in ensuring a high standard across all their units.
I will definitely be coming back again and highly recommend this place to anyone looking for a premium and hassle-free stay!
None
10 / 10
Excellent
Clean, comfort, excellent interior design, smell good, complete with basic needs. Nothing to complaint.
The immediate location is very pleasant and salubrious. Once you get away from there the quality drops, but then that's KL for you.
I liked everything except the misleading information, clearly stated on my reservation as the first item, that the apartment had a hot tub, and the other misleading information that "all of our apartments have a bath". My apartment had neither, just a shower. It was a very nice shower but I was expecting, and had paid for, a hot tub. I did contact the manager and he was quick to respond. He apologised and said the hot tub detail was a "backend" problem in their data which he had corrected. I find it a bit odd that after all the guests they have had that this problem was not fixed before but hey ho. The description that "all of our apartments have a bath" was in the main text description, however, and could not have been a "backend problem". NOT ALL OF THEIR APARTMENTS HAVE A BATH. So I got an apology for something that helped sell me the apartment but which wasn't there.
The other thing was all the nonsense you have to go through to get in. You have to go through a security gate, where the guard checks your passport and writes down its number. Then you have to find a locker in the lobby and use a provided combination to open it. Then you have to take out a box inside the locker and enter another combination on it to get two keycards. Then you have to swipe one keycard to get through the main building door. Then you have to use the other keycard to go up in the lift. Then you have to key in a combination on the door of the apartment to get in. I count that as too many barriers to entry and, of course, it means you have to receive all these codes and instructions in a massive volley of Whatsapp messages you get before you arrive. (they send you a lot more Whatsapps than these necessary ones, most of which are nonsense: "We can't wait to have you stay with us!" (Yeah, right.
10 / 10Outstanding·Sep 2026
كل شيئ جميل
لا شىئ
10 / 10Outstanding·Sep 2026
مكان جميل جدا قريب جدا من شارع العرب السير قدما اليه وكذلك متوفره بع جميع احتياجات العائله من غساله ملابس تغسل وتنشف وكذلك المطبخ متكامل والغرف ايضا متكامله وجميع الملحقات بكل غرفه موجوده وجميل السوير ماركت والمطاعم بجانب المجمع
لايوجد
10 / 10Outstanding·Jul 2026
Great location, amenities and great communication with host.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay. Enjoy the water!
Is The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
WiFi/Internet
Garden
Sauna
Outdoor Cooking
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Federal Territory of Kuala Lumpur
Ratings and reviews
9.2 / 10
Outstanding(22 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
The immediate location is very pleasant and salubrious. Once you get away from there the quality drops, but then that's KL for you.
I liked everything except the misleading information, clearly stated on my reservation as the first item, that the apartment had a hot tub, and the other misleading information that "all of our apartments have a bath". My apartment had neither, just a shower. It was a very nice shower but I was expecting, and had paid for, a hot tub. I did contact the manager and he was quick to respond. He apologised and said the hot tub detail was a "backend" problem in their data which he had corrected. I find it a bit odd that after all the guests they have had that this problem was not fixed before but hey ho. The description that "all of our apartments have a bath" was in the main text description, however, and could not have been a "backend problem". NOT ALL OF THEIR APARTMENTS HAVE A BATH. So I got an apology for something that helped sell me the apartment but which wasn't there.
The other thing was all the nonsense you have to go through to get in. You have to go through a security gate, where the guard checks your passport and writes down its number. Then you have to find a locker in the lobby and use a provided combination to open it. Then you have to take out a box inside the locker and enter another combination on it to get two keycards. Then you have to swipe one keycard to get through the main building door. Then you have to use the other keycard to go up in the lift. Then you have to key in a combination on the door of the apartment to get in. I count that as too many barriers to entry and, of course, it means you have to receive all these codes and instructions in a massive volley of Whatsapp messages you get before you arrive. (they send you a lot more Whatsapps than these necessary ones, most of which are nonsense: "We can't wait to have you stay with us!" (Yeah, right.
10 / 10Outstanding·Sep 2026
كل شيئ جميل
لا شىئ
10 / 10Outstanding·Sep 2026
مكان جميل جدا قريب جدا من شارع العرب السير قدما اليه وكذلك متوفره بع جميع احتياجات العائله من غساله ملابس تغسل وتنشف وكذلك المطبخ متكامل والغرف ايضا متكامله وجميع الملحقات بكل غرفه موجوده وجميل السوير ماركت والمطاعم بجانب المجمع
لايوجد
10 / 10Outstanding·Jul 2026
Great location, amenities and great communication with host.
N/A
$$$$
Top rated by guests
9.2Outstanding
(22 Ratings)
"Great location, amenities and great communication with host."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Federal Territory of Kuala Lumpur
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
WiFi/Internet
Garden
Sauna
Outdoor Cooking
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay. Enjoy the water!
Is The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Robertson Residence KL Bukit Bintang Chinatown Jalan Alor by 品屋 PINWU Shortstay?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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