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Includes essentialsFree WiFi/internet, Spa, Ski in/Ski out and more
Location
Reviews
9 / 10
Nice city, nice apartment
Space in the apartment, cosey (although a bit overdecorated but that is a matter of taste), well-equipped, located in the center, free parking in town, possibility to unload car behind the gate.
Not a surprise but be aware that there is a significant supplementary charge for the cleaning, towels, bedding. In our case +27% of the price presented by booking. Would give a more realistic view if those were included by Booking. Believe cleaning shouldn't be listed as optional as DIY can influence the experience of the next guests if not done properly. In our case the apartment was fortunately very clean.
2 / 10
Terrible. Host has no sense of hospitality at all.
Absolutely nothing apart from the fact it’s well located- though it’s a small city
Stay away. This was, without a doubt, the worst experience we’ve ever had 👎👎👎👎
Everything is an extra and at outrageous prices. Even bed linens and towels come at additional fees. We arrived to a dirty apartment with no soap and not even a single toilet paper !!!
When we reported it, the only response was: “We inspect every apartment. Send us pictures.” No apology. No concern. No solution.
Need help? Don’t count on it. They only respond during office hours. By the time they finally replied the next day, we had already packed up, immediately cut our stay short, and found another place for our family with 2 young children.
This host has NO CONCEPT OF HOSPITALITY- at all. If you value basic cleanliness, customer service, or respect, book somewhere else
We’ve seen hundreds of hotels and apartments. This one was by far the worst host. Apartment looks good on pictures but it’s clearly not on the right hands.
5 / 10
Avoid if you possibly can - but if you must, be very careful (and bring toilet paper!)
Central location, nice view from lounge windows and good shower
There was a lot not to like.
The kitchen and lounge on the ground floor are largely fine, but the bedrooms are dreadful. Upstairs there is no bed - only a mattress on the floor, there is no outside window so it is hot and stuffy. There is an open staircase with no safety rail - it felt unsafe to use the downstairs bathroom at night.
In the basement there is a “dormitory” for six people which resembles a dungeon complete with an inaccessible high barred window. It is dark, grim, musty and accessed by a dangerous steep 15 step staircase which has no handrail
Sheet and towels were charged 42.50 euro which needs to be added to the cost. The sheets were of very poor quality and un-ironed, stuffed in an old bag. The pillowcases did not fit the odd pillows.
The owners present a range of “extra” costs which include early check in, late check out, bed made up, etc, etc … all items which would normally be included in a Booking.com reservation.
Some pretty basic items were absent - toilet paper (!), dishwasher tablets, welcome coffee capsular, soap, shampoo, etc, etc.
The place is simply dirty. All the dishes needed washing before use and the settee felt grubby
Great emphasis is placed on arriving at an agreed time (after 4pm) to be met and greeted by the “concierge”. We went to considerable trouble to be there at precisely 4pm - but no one showed and we used the key box for access. Our only contact with her was a message with a very long “protocol” for leaving which included emptying the vacuum cleaner, mopping the floors, polishing the bathroom mirrors, and cleaning the shower drains! All this on pain of losing part of the 500 euro deposit - which no one ever came to collect!
In all a very unusual booking and probably the most unfriendly of any of well over 50 Booking.com stays in Europe
8 / 10
Central apartment- Cauterets
Exceptional location, right in the centre of town. Very close to all restaurants, ski hire, thermal baths, gondola etc. Ground floor apartment in quiet block. Very comfortable living area for relaxing after a day on the slopes. Easy key collection out of hours. Responsive staff to any queries or issues. Helpful information supplied in advance regarding the town, nearby activities and surrounding area.
Hasn't realised when booking that we would incur extra charges for renting linen/towels etc. Bringing our own wasn't an option when flying.
Space in the apartment, cosey (although a bit overdecorated but that is a matter of taste), well-equipped, located in the center, free parking in town, possibility to unload car behind the gate.
Not a surprise but be aware that there is a significant supplementary charge for the cleaning, towels, bedding. In our case +27% of the price presented by booking. Would give a more realistic view if those were included by Booking. Believe cleaning shouldn't be listed as optional as DIY can influence the experience of the next guests if not done properly. In our case the apartment was fortunately very clean.
10 / 10Outstanding·May 2026
Appartement spacieux avec beaucoup d'équipements (Box, Wifi, Enceinte Bt, jeux de société ...). Depuis que je viens à Cauterets (+de 10ans) c'est le meilleur logement que j'ai eu à ce jour.
Des efforts sur le nettoyage et ce serai au top.
8 / 10Excellent·Apr 2026
El apartamento nos ha parecido una monada, con una decoración con mucho gusto y muy acogedora. A pesar de ser pequeño hemos estado 7 personas muy bien. Está muy bien situado en pleno centro y muy cerca de la telecabina para ir a esquiar. Muy reconmendable.
A pesar de que nos ha encantado el apartamento no le damos el 10 porque no se especifica en la descripción del apartamento que no incluye toallas ni sábanas (hay que leer todo el detalle de servicios para darse cuenta). No pasa nada porque no se proporcionen pero sí que debería estar más explícito y no encontrarte con la sorpresa cuando te mandan el correo de confirmación, sobre todo porque los precios (20€/cama y 8€ toallas/persona) no son bajos si estamos hablando de una estancia de un fin de semana como era nuestro caso.
5 / 10·Jul 2026
Central location, nice view from lounge windows and good shower
There was a lot not to like.
The kitchen and lounge on the ground floor are largely fine, but the bedrooms are dreadful. Upstairs there is no bed - only a mattress on the floor, there is no outside window so it is hot and stuffy. There is an open staircase with no safety rail - it felt unsafe to use the downstairs bathroom at night.
In the basement there is a “dormitory” for six people which resembles a dungeon complete with an inaccessible high barred window. It is dark, grim, musty and accessed by a dangerous steep 15 step staircase which has no handrail
Sheet and towels were charged 42.50 euro which needs to be added to the cost. The sheets were of very poor quality and un-ironed, stuffed in an old bag. The pillowcases did not fit the odd pillows.
The owners present a range of “extra” costs which include early check in, late check out, bed made up, etc, etc … all items which would normally be included in a Booking.com reservation.
Some pretty basic items were absent - toilet paper (!), dishwasher tablets, welcome coffee capsular, soap, shampoo, etc, etc.
The place is simply dirty. All the dishes needed washing before use and the settee felt grubby
Great emphasis is placed on arriving at an agreed time (after 4pm) to be met and greeted by the “concierge”. We went to considerable trouble to be there at precisely 4pm - but no one showed and we used the key box for access. Our only contact with her was a message with a very long “protocol” for leaving which included emptying the vacuum cleaner, mopping the floors, polishing the bathroom mirrors, and cleaning the shower drains! All this on pain of losing part of the 500 euro deposit - which no one ever came to collect!
In all a very unusual booking and probably the most unfriendly of any of well over 50 Booking.com stays in Europe
Parking is not specified as an available amenity at L'Écrin - 76m2 - 8P - Centre Ville Cauterets. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is L'Écrin - 76m2 - 8P - Centre Ville Cauterets pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at L'Écrin - 76m2 - 8P - Centre Ville Cauterets?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, spa, and wifi/internet.
"Space in the apartment, cosey (although a bit overdecorated but that is a matter of taste), well-equipped, located in the center, free parking in town, possibility to unload car behind the gate."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Spa, Ski in/Ski out and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
Spa
WiFi/Internet
Ski in/Ski out
Family friendly
Fire extinguisher
Map of Cauterets
Ratings and reviews
7.2 / 10
Good(34 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
Space in the apartment, cosey (although a bit overdecorated but that is a matter of taste), well-equipped, located in the center, free parking in town, possibility to unload car behind the gate.
Not a surprise but be aware that there is a significant supplementary charge for the cleaning, towels, bedding. In our case +27% of the price presented by booking. Would give a more realistic view if those were included by Booking. Believe cleaning shouldn't be listed as optional as DIY can influence the experience of the next guests if not done properly. In our case the apartment was fortunately very clean.
10 / 10Outstanding·May 2026
Appartement spacieux avec beaucoup d'équipements (Box, Wifi, Enceinte Bt, jeux de société ...). Depuis que je viens à Cauterets (+de 10ans) c'est le meilleur logement que j'ai eu à ce jour.
Des efforts sur le nettoyage et ce serai au top.
8 / 10Excellent·Apr 2026
El apartamento nos ha parecido una monada, con una decoración con mucho gusto y muy acogedora. A pesar de ser pequeño hemos estado 7 personas muy bien. Está muy bien situado en pleno centro y muy cerca de la telecabina para ir a esquiar. Muy reconmendable.
A pesar de que nos ha encantado el apartamento no le damos el 10 porque no se especifica en la descripción del apartamento que no incluye toallas ni sábanas (hay que leer todo el detalle de servicios para darse cuenta). No pasa nada porque no se proporcionen pero sí que debería estar más explícito y no encontrarte con la sorpresa cuando te mandan el correo de confirmación, sobre todo porque los precios (20€/cama y 8€ toallas/persona) no son bajos si estamos hablando de una estancia de un fin de semana como era nuestro caso.
5 / 10·Jul 2026
Central location, nice view from lounge windows and good shower
There was a lot not to like.
The kitchen and lounge on the ground floor are largely fine, but the bedrooms are dreadful. Upstairs there is no bed - only a mattress on the floor, there is no outside window so it is hot and stuffy. There is an open staircase with no safety rail - it felt unsafe to use the downstairs bathroom at night.
In the basement there is a “dormitory” for six people which resembles a dungeon complete with an inaccessible high barred window. It is dark, grim, musty and accessed by a dangerous steep 15 step staircase which has no handrail
Sheet and towels were charged 42.50 euro which needs to be added to the cost. The sheets were of very poor quality and un-ironed, stuffed in an old bag. The pillowcases did not fit the odd pillows.
The owners present a range of “extra” costs which include early check in, late check out, bed made up, etc, etc … all items which would normally be included in a Booking.com reservation.
Some pretty basic items were absent - toilet paper (!), dishwasher tablets, welcome coffee capsular, soap, shampoo, etc, etc.
The place is simply dirty. All the dishes needed washing before use and the settee felt grubby
Great emphasis is placed on arriving at an agreed time (after 4pm) to be met and greeted by the “concierge”. We went to considerable trouble to be there at precisely 4pm - but no one showed and we used the key box for access. Our only contact with her was a message with a very long “protocol” for leaving which included emptying the vacuum cleaner, mopping the floors, polishing the bathroom mirrors, and cleaning the shower drains! All this on pain of losing part of the 500 euro deposit - which no one ever came to collect!
In all a very unusual booking and probably the most unfriendly of any of well over 50 Booking.com stays in Europe
$$$$
7.2Good
(34 Ratings)
"Space in the apartment, cosey (although a bit overdecorated but that is a matter of taste), well-equipped, located in the center, free parking in town, possibility to unload car behind the gate."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Spa, Ski in/Ski out and more
Map of Cauterets
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
Spa
WiFi/Internet
Ski in/Ski out
Family friendly
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at L'Écrin - 76m2 - 8P - Centre Ville Cauterets. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is L'Écrin - 76m2 - 8P - Centre Ville Cauterets pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at L'Écrin - 76m2 - 8P - Centre Ville Cauterets?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, spa, and wifi/internet.
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