Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
3 / 10
Very disappointing stay – not as advertised
The location is near Alton Towers.
We were extremely disappointed with our two-night stay at The Old Post Office. We booked this property for a special family trip to celebrate my mother-in-law’s 70th birthday, travelling with our two-year-old, and unfortunately the accommodation fell well below our expectations.
The cleanliness and condition of the property were very poor. There was visible black mould around window frames and in corners, dirty showers with staining and grime around the seals and fittings, unpleasant smells coming from the drains, and visibly stained carpets throughout the house, particularly on the stairs and living room floor. There were also maintenance issues, including a damaged curtain rail, deteriorating surfaces and windows that we were unable to open.
One of our biggest concerns was the en-suite bathroom. The listing photographs showed an en-suite with a toilet, but when we arrived, the toilet had been removed and replaced with a unit. This was not made clear in the listing before we booked and was a significant difference from what we expected.
The hygiene issues were particularly concerning with a two-year-old child staying with us. We expected clean, well-maintained accommodation, and the visible mould, dirty bathroom facilities, and stained carpets were not acceptable.
To add to our frustration, £150 of our money is still being held as a deposit. We were required to arrange this the day before arrival in order to receive the keybox passcode, and the money remains on hold despite the poor condition of the property. This is particularly frustrating given the standard of accommodation we were provided with.
This trip was meant to be a special family occasion, but the condition of the property caused unnecessary disappointment and stress. The number of issues went far beyond minor wear and tear, and the accommodation did not reflect the standard presented in the listing photographs.
Be mindful that you're not getting what's shown in the photos.
7 / 10
Very comfortable, good value, great place to stop for the night whilst we visited Alton Towers
Clean, spacious, well equipped kitchen
Sofas and some fittings were a little tired
9 / 10
Comfortable short stay whilst visiting Alton Towers, perfect location so would recommend.
Cost and had everything to meet our requirements.
Nothing
10 / 10
Really felt like home.
lovely clean and comfortable property. close to alton towers. Felt very homely.
Parking is not specified as an available amenity at The Old Post Office 5 mins Drive to Alton Towers. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is The Old Post Office 5 mins Drive to Alton Towers pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Old Post Office 5 mins Drive to Alton Towers?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and wifi/internet.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Staffordshire Moorlands District
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
WiFi/Internet
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at The Old Post Office 5 mins Drive to Alton Towers. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is The Old Post Office 5 mins Drive to Alton Towers pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Old Post Office 5 mins Drive to Alton Towers?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and wifi/internet.
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