IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay
6.8 / 10
Average(16 Ratings)
$$$$
Apartment in Ipoh
6 guests · 3 bedrooms · 2 baths
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Very disappointing experience. I felt cheated due to the last-minute change to a different homestay
How can I review this? It was a different homestay. I feel like I was cheated.
EXTREMELY DISAPPOINTING & FRUSTRATING EXPERIENCE.
I booked Apartmen Casa Kayangan Meru Raya 5 Ipoh Homestay 2 MONTHS IN ADVANCE FOR HARI RAYA, Meru area near my family house. At the very last minute, the host suddenly claimed there was a “SYSTEM ERROR” and changed my booking to a completely different location in Ipoh town-during a peak festive period where it is extremely difficult to find alternatives.
This explanation does not make sense, a system error should not result in a guest being moved to a completely different property in another location. This caused major inconvenience as my plans were based on the original location. On top of everything, the host asked for a deposit before check-in which was never stated in the booking.com rules. The new place also required payment for a second car parking every time we entered.
The replacement unit is at The Majestic Imperial Tower Ipoh was not properly maintained at all. Cleanliness was very poor. Basic amenities were lacking, with no water filter and the shower foam less than half full. There was also a cockroach.I requested a second access card for convenience, but the host did not respond. I had to go up and down repeatedly.
Worse, the unit did not have enough beds for my kids, unlike the original apartment I booked. We had to use our own toto just to sleep comfortably, which is completely unacceptable.
Although the host refunded RM100 as compensation, it does not make up for the inconvenience and stress caused. Comfort and proper accommodation for my family during Hari Raya are far more important than a small refund.
THIS FEELS LIKE A CLEAR BAIT & SWITCH SITUATION.
I have used Booking.com many times, and this is the FIRST TIME I’ve experienced such poor and unprofessional treatment. From last-minute changes during a festive period, hidden requirements, poor cleanliness-everything about this stay was disappointing. I apologize if this honest review is harsh,but it reflects my genuine experience.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay. Enjoy the water!
Is IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Ipoh
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Garden
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay. Enjoy the water!
Is IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at IPOH Apartmen Casa Kayangan Meru, Meru Raya 5 Ipoh Homestay?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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